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Service Spanish Jobs in Racine, WI (NOW HIRING)

Excellent interpersonal and customer service skills. REQUIRED SKILLS/ABILITIES: * Strong managerial and administrative skills * Able to establish and maintain positive, effective working ...

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Service Spanish information

See Racine, WI salary details

$7

$15

$23

How much do service spanish jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for service spanish in Racine, WI is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by Service Spanish professionals when assisting Spanish-speaking clients?

Service Spanish professionals often encounter challenges such as navigating language nuances, accommodating regional dialects, and ensuring accurate communication in high-pressure customer service situations. They may also need to bridge cultural differences to provide empathetic and effective support. Collaborating closely with English-speaking team members and using translation tools can help, but adaptability and strong interpersonal skills are key to overcoming these challenges and delivering excellent service.

What are Service Spanish jobs?

Service Spanish jobs are positions that require employees to use Spanish language skills to provide customer service or support. These roles can be found in a variety of industries, such as hospitality, healthcare, retail, call centers, and government agencies. Employees in these jobs communicate with Spanish-speaking customers to assist with inquiries, resolve issues, and ensure a positive experience. Strong verbal and written Spanish proficiency is usually required, along with good interpersonal skills. These positions help bridge language barriers and improve service for Spanish-speaking communities.

What is the difference between Service Spanish vs Customer Service Representative?

AspectService SpanishCustomer Service Representative
Required CredentialsLanguage proficiency, possibly certification in translation or interpretationCommunication skills, customer service training
Work EnvironmentCall centers, healthcare, hospitality, or community servicesCall centers, retail, corporate offices
Industry UsageUsed in industries requiring bilingual communicationUsed across various industries for customer interaction

Service Spanish focuses on providing language-specific support, often requiring bilingual skills and language certifications. Customer Service Representatives handle general customer inquiries across industries. While Service Spanish emphasizes language proficiency, Customer Service Representatives focus on customer interaction skills. Both roles are vital in customer-facing environments but differ mainly in language specialization versus general customer support.

What are the key skills and qualifications needed to thrive as a Spanish Customer Service Representative, and why are they important?

To thrive as a Spanish Customer Service Representative, you need fluency in Spanish and English, strong communication abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Patience, cultural sensitivity, and problem-solving skills help you connect with customers and resolve their issues effectively. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and ensuring smooth communication across language barriers.
Customer Service Representative Bilingual Spanish Preferred

Customer Service Representative Bilingual Spanish Preferred

PLS

Milwaukee, WI • On-site

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Job description

This job is located at 2700 North Third Street, Milwaukee, WI 53212
PLS® Overview:
Why PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.
Job Responsibilities:
  • Providing outstanding customer service to ensure repeat business
  • Educating our customers on our products and services
  • Ensuring all transactions are completed in compliance with federal, state, and local regulations
  • Following company policies and procedures
  • Maintaining a balanced cash drawer
  • Completing all transactions accurately, including cash handling
  • Using our point-of-sale system to access information and process transactions
  • Resolving customer complaints or referring complaints to the Store Manager for resolution
  • Helping to maintain a neat and clean store environment for our customers and team members
  • Performing other duties as instructed by management

Job Requirements:
  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
  • Ability, willingness, and comfort to engage with customers
  • Strong verbal communication
  • Ability to offer products and services to customers based on their needs
  • Exceptional attention to detail and ability to multi-task
  • Professional appearance and demeanor
  • Must be honest and have integrity
  • Able to work flexible hours, including early morning, evenings, weekends, and holidays
  • English fluency is required
  • English/Spanish bilingual is a plus

Physical Requirements:
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs. with little assistance
  • Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels

Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication • Customer Focus • Integrity and Trust • Teamwork • Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment