1

Service Spanish Jobs in Wisconsin (NOW HIRING)

SCA Analytic Linguist (Spanish)

Green Bay, WI ยท On-site

$32.25 - $34.50/hr

... and services integrators in the defense and government services industry. We deliver tailored ... The Spanish Analytic Linguist will provide operational support to support linguist and translator ...

Showing results 21-40

Service Spanish information

What are some common challenges faced by service Spanish professionals when assisting Spanish-speaking clients?

Service Spanish professionals often encounter challenges such as navigating language nuances, accommodating regional dialects, and ensuring accurate communication in high-pressure customer service situations. They may also need to bridge cultural differences to provide empathetic and effective support. Collaborating closely with English-speaking team members and using translation tools can help, but adaptability and strong interpersonal skills are key to overcoming these challenges and delivering excellent service.

What is a service Spanish job?

Service Spanish jobs are positions that require employees to use Spanish language skills to provide customer service or support. These roles can be found in a variety of industries, such as hospitality, healthcare, retail, call centers, and government agencies. Employees in these jobs communicate with Spanish-speaking customers to assist with inquiries, resolve issues, and ensure a positive experience. Strong verbal and written Spanish proficiency is usually required, along with good interpersonal skills. These positions help bridge language barriers and improve service for Spanish-speaking communities.

What is the difference between Service Spanish vs Customer Service Representative?

AspectService SpanishCustomer Service Representative
Required CredentialsLanguage proficiency, possibly certification in translation or interpretationCommunication skills, customer service training
Work EnvironmentCall centers, healthcare, hospitality, or community servicesCall centers, retail, corporate offices
Industry UsageUsed in industries requiring bilingual communicationUsed across various industries for customer interaction

Service Spanish focuses on providing language-specific support, often requiring bilingual skills and language certifications. Customer Service Representatives handle general customer inquiries across industries. While Service Spanish emphasizes language proficiency, Customer Service Representatives focus on customer interaction skills. Both roles are vital in customer-facing environments but differ mainly in language specialization versus general customer support.

What are the key skills and qualifications needed to thrive as a Spanish customer service representative, and why are they important?

To thrive as a Spanish Customer Service Representative, you need fluency in Spanish and English, strong communication abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Patience, cultural sensitivity, and problem-solving skills help you connect with customers and resolve their issues effectively. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and ensuring smooth communication across language barriers.
What are popular job titles related to Service Spanish jobs in Wisconsin? For Service Spanish jobs in Wisconsin, the most frequently searched job titles are:
What cities in Wisconsin are hiring for Service Spanish jobs? Cities in Wisconsin with the most Service Spanish job openings:
Infographic showing various Service Spanish job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

SCA Analytic Linguist (Spanish)

SOSi

Green Bay, WI โ€ข On-site

$32.25 - $34.50/hr

Part-time

Re-posted 21 days ago


Job description

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

Overview

SOSi is seeking Spanish Linguists in Milwaukee, WI to support our federal law enforcement customer. The Spanish Analytic Linguist will provide operational support to support linguist and translator duties as assigned by the PMO. The role will involve providing live monitoring, translation, transcription, and interpretation support for our customer's ongoing and upcoming investigations. Additionally, these assignments require the flexibility to work assigned shift schedules, including the possibility of nights and weekends. The ideal candidate will be a computer savvy, "self-starter", capable of hitting the ground running and flexible to support assignments on very short notice.

Essential Job Duties

  • Monitor live communication and listen to or read foreign language communications lawfully intercepted, and perform immediate verbal summaries, then subsequent written or typed summaries into the English language.
  • Transcribe audio/video and written communications to and from source language to English as required.
  • Interpret consecutively or simultaneously to and from source language to English as required.ย  ย 
  • Validate by reviewing other's original translation, transcription, or the quality control review of the specified original work in order to attest to the accuracy of the final work.ย 
  • Summarize by providing concise and accurate synopsis of oral or written communications.
  • Provide reliable, accurate gist's and summaries of intercepted communication to law enforcement officers.
  • Attend federal and state legal briefings, known as Title III minimization, prior to the beginning of any new investigation.
  • Assist law enforcement officers in the preparation of evidence and investigation summaries for the possibility of federal or state trials.
  • Serve as a "fact" witness in federal or state court when subpoenaed to testify.
  • Maintain regular communication with the program manager and keeping them informed of available hours/days/shifts for upcoming assignments.
  • Perform other duties as assigned by the customer or the Program Manager.
Qualifications

Minimum Requirements

  • Must be 18ย years old or older.
  • Hold a high school diploma or equivalent.
  • Be a U.S. citizen or Lawful Permanent Residents who are in the U.S. legally and have legal work status. Only contractor personnel who are U.S. citizens will have access to classified documents.
  • Minimum of one (1) year of translation experience in the required language.
  • Have demonstrated proficiency in English and the target language as demonstrated through testing. Testing shall have occurred no more than five years prior to the analytic linguist commencing work:
    • Certified or the ability to become certified in listening, speaking, reading, and writing language proficiency in target native language and English.
  • Familiarity with specific Intercept Systems is a plus:
    • Jatom Systems Incorporated (JSI) VoiceBox Intercept System - A digital communications intercept collection system used by law enforcement agencies to conduct court authorized and other lawful communications intercepts.
    • Pen-Link Lincoln Intercept System - A digital communications intercept collection system used by law enforcement agencies to conduct court authorized and other lawful communications intercepts.
  • Strong oral communication skills to effectively communicate with law enforcement officials of varying backgrounds.
  • Ability to understandย slang and colloquial expressions in your native language, and the ability to translate these into English while still conveying the original meaning and context.
  • Native fluency in language(s) other than English.
  • Excellent command of English with the ability to produce clear and concise written translations, transcriptions, and summaries.
  • Proficient in Microsoft office applications and ability to learn to use new software.
  • Ability to type a minimum of 40 words per minute (WPM).
  • Familiarity with a variety of media storage including cassettes, videos, and digital media.
  • Ability to work well under pressure to meet specific deadlines.
  • Ability to obtain and maintain a U.S. government security clearance.

Preferred Qualifications

  • Experience as a linguist in support of defense, intelligence, or law enforcement agencies.
  • Federal law enforcement clearance.
  • Flexibility to support assignments on short notice.
  • Availability for multiple shifts to include weekends.
Additional Information

Work Environment

  • Fast-paced, deadline-driven environment.
  • Shift-based schedules may include coverage of 24/7 operations.
  • Office environment with different locations depending upon assignment.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.