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Remote Internet Speed Test Jobs in Wisconsin (NOW HIRING)

$19/hr

... 100% remote EQ, Next Starts Now We are EQ, a fintech that connects the future of capital ... Must have good internet speed and a quiet workspace. * Overtime [paid] is required before or after ...

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Remote Internet Speed Test information

What is the difference between Remote Internet Speed Test vs Network Technician?

AspectRemote Internet Speed TestNetwork Technician
CredentialsNone required, basic tech knowledge helpfulCertifications like CompTIA Network+ or Cisco CCNA often required
Work EnvironmentRemote, online testing from home or officeOn-site or remote troubleshooting in network environments
Industry UsageUsed by ISPs, consumers, and tech companies to assess connection qualityEmployed by IT firms, telecom providers, and organizations managing networks
Search & Comparison IntentAssessing internet speed performanceDiagnosing and repairing network issues

While Remote Internet Speed Tests focus on measuring internet connection quality remotely, Network Technicians diagnose and fix network problems on-site or remotely. Both roles require technical knowledge, but the Speed Test is a tool used by Network Technicians among others to evaluate network performance.

Call Center Representative Bilingual

Call Center Representative Bilingual

Equiniti

Remote

$19/hr

Full-time

Posted 4 days ago


Equiniti rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Management Level

I

This role requires being bilingual in Mandarin Chinese/English
This is a temporary assignment with full time hours, lasting 2-3 months, may extend or end sooner--100% remote

EQ, Next Starts Now
We are EQ, a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. Our 5,000 employees support over 20 million shareholders and 12,000 leading organizations globally. EQ's mission is to digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before.
With the integration of Notified, EQ is the only global technology partner dedicated to both public relations and investor relations solutions.


Role Summary
The Proxy Call Center Representatives handle inbound and outbound calls on various Proxy and Information Agent Campaigns.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

  • Handle incoming and outgoing Proxy Solicitation and Information Agent calls.

  • Handle a large volume of calls from an automated dialer.

  • Manual research of contact information for shareholders.

  • Solicit shareholder votes and accurately record voting instructions.

  • Respond to shareholder inquiries using fact sheets and materials provided.

  • Maintain an updated call center database by entering information.

  • Produce results and maintain required performance metrics.

  • FULL TIME HOURS, Monday - Friday

  • Some Saturdays may be required.

  • MANDATORY 2-day paid Training and peer coaching period attendance.

  • PC [Windows 8 or higher]-No Macs, Chromebooks, iPads or Tablets.

  • Must have good internet speed and a quiet workspace.

  • Overtime [paid] is required before or after their shift during peak volumes.

  • Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

  • Shift Times: 9:00 am - 4:00 pm OR 4:00 pm - 11:00 pm

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviors:

  • 1-3 years of high-volume call center experience.

  • Intermediate level proficiency with Microsoft Office Applications (i.e., Word, Excel, Outlook, etc.).

  • Excellent phone etiquette.

  • Experience working in a high volume/fast paced call center (virtual call center preferred).

  • Resourceful and able to work independently.

  • Ability to quickly react to questions and refer to support guides.

  • Ability to effectively follow scripts and department procedures.

Compensation

  • $19.00 hourly

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.