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Service Representative Associate Jobs in Kingsport, TN

Ballad Health

Patient Service Representative

Kingsport, TN · On-site

$16.75 - $21.25/hr

Patient Service Representative - 32069 Ballad Health Medical Associates | Clerical Support | Per Diem Description Summary: The Patient Service Representative (PSR) greets all patients and visitors in ...

Ballad Health

Patient Service Representative

Johnson City, TN · On-site

$16.75 - $21.25/hr

Patient Service Representative (8a-430p) - Johnson City, TN Ballad Health Medical Associates | Clerical Support | Full Time Description Summary: The Patient Service Representative (PSR) greets all ...

Hapco Pole Products

Customer Service Representative

Abingdon, VA · On-site

$15.25 - $20.75/hr

Customer Service Representative The Customer Service Rep will focus on the internal/external needs ... An Associate's or Bachelor's degree with a focus in a business related area is preferred. Language ...

Hapco

Customer Service Representative

Abingdon, VA · On-site

$15.25 - $20.75/hr

SUMMARY The Customer Service Rep will focus on the internal/external needs of each customer and be ... An Associate's or Bachelor's degree with a focus in a business related area is preferred. LANGUAGE ...

Wesco

Customer Service Representative

Johnson City, TN · On-site

$15.25 - $21/hr

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail ... Associates' Degree (U.S.)/College Diploma (Canada) preferred * 2-4 years of relevant experience

Wesco

Customer Service Representative

Johnson City, TN · On-site

$15.25 - $21/hr

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail ... Associates' Degree (U.S.)/College Diploma (Canada) preferred * 2-4 years of relevant experience

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Service Representative Associate information

See Kingsport, TN salary details

$9

$21

$38

How much do service representative associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for service representative associate in Kingsport, TN is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What is the role of a Service Representative Associate?

A Service Representative Associate is responsible for assisting customers with inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

What cities near Kingsport, TN are hiring for Service Representative Associate jobs?

Cities near Kingsport, TN with the most Service Representative Associate job openings:

Service Representative Associate jobs near you

Insurance Representative

Transamerica Life Insurance Company

Norton, VA

$61K - $77K/yr

Full-time

Re-posted 9 days ago

Job description

The Insurance Representative is directly responsible for writing new quality business, conserving existing business, providing ongoing quality service to policy owners in accordance with the Insurance Representative’s Agreement and maintaining a program of continuous self-improvement. The primary aspect of the Insurance Representative position is to sell. All other functions, particularly policy owner services, provide the opportunities to increase sales activity.

The Representative reports directly to a Managing Representative, Associate Director or Managing Director and is expected to meet weekly and annual objectives agreed upon with his/her immediate supervisor for the number of submitted life & health applications, life and health placements, life & health annualized controllable increase, Personal Financial Planning (PFP) sales interviews, Quality Life Check-ups (QLCs), first year and renewal persistency, first year and renewal lapse limits and all other required annual objectives. The Representative, with his/her immediate supervisor’s approval, is responsible for the creation, development and implementation of action plans that are consistent with Company and personal objectives. In order to accomplish these goals, the Representative has to demonstrate the ability to work without close supervision and to work evening hours and weekends. The Representative is expected to perform at levels that will result in net premium growth on the agency to which he/she is assigned.

The Representative will establish annual individualized objectives on the Representative’s Marketing Plan. He/she will create, develop and implement the methods/activities/action plans necessary to achieve the annual objectives. The Representative will participate in an individual Action Planning Conference (APC) with his/her direct supervisor on a regular basis for the purpose of meeting the individual’s activity, sales, service and training goals established in the Representative’s Marketing Plan.

The Representative is expected to perform at levels that will result in net premium growth on the agency to which he/she is assigned.

Qualifications

Education – High school diploma required. An undergraduate college degree, in a business-related field (i.e., marketing, business administration, management, etc.) preferred.

Years and type of experience required/preferred – One to 3 years of experience in an insurance sales environment preferred, but not required.

Life and health insurance license is required.

Valid driver’s license and dependable/reliable transportation.

Establishes high goals and expectations. Able to start and persist with specific courses of action while exhibiting high motivation and a sense of urgency; willing to commit to long hours of work and make personal sacrifice in order to reach goals. Conducts oneself and communicates in a professional manner. 

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