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Service Representative Associate Jobs in Colchester, CT

Vixxo

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Our team of 1,000+ associates operate out of 15 service centers throughout the US and Canada and ... The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions ...

Vixxo

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Our team of 1,000+ associates operate out of 15 service centers throughout the US and Canada and ... The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions ...

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Showing results 21-40

All JobsService Representative Associate JobsService Representative Associate Jobs in Colchester, CT

Service Representative Associate information

See Colchester, CT salary details

$10

$22

$40

How much do service representative associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for service representative associate in Colchester, CT is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.95 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What is the role of a Service Representative Associate?

A Service Representative Associate is responsible for assisting customers with inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

What cities near Colchester, CT are hiring for Service Representative Associate jobs?

Cities near Colchester, CT with the most Service Representative Associate job openings:

Customer Service Representative / CSR in East Hartford, CT 06108

East Hartford, CT • On-site

Amicis Global
See more jobs at Amicis Globalexternal

$19/hr

Contractor

Re-posted 28 days ago

Job description

Job Title: Customer Service Representative / CSR
Location: East Hartford, CT 06108
Duration: 03 Months (Contract to Hire)
Shift Timing: 08:30 AM - 05:00 PM (Monday - Friday)
Pay Rate: $19.00/- on W2
 
 
Kindly help me out with your most updated resume and also mention your typing speed in the resume (35 WPM)
 
 

Summary:

We are seeking experienced and motivated Customer Service Representatives to provide exceptional support as the first point of contact for customers. 

You'll assist with program information, account inquiries, and password reset support for the online consumer portal. 

This is a great opportunity to join a professional, team-oriented environment with full-time hours, paid training, and strong growth potential.

Roles and Responsibilities:

Serve as the initial point of contact for inquiries related to customer programs.

Handle inbound calls professionally and resolve customer issues promptly.

Assist consumers with account access, password resets, and general inquiries.

Document all interactions accurately in the call tracking system.

Escalate calls to leadership or other departments as needed.

Provide clear, accurate, and courteous information in compliance with program standards.

Identify trends in consumer questions and recommend process improvements.

Manage difficult conversations with professionalism and empathy.

Meet and exceed performance standards for quality, accuracy, and call volume.

Qualifications:
Must be 18 years or older.
High School Diploma or GED required; Associate degree or higher preferred.
Minimum 6 months of call center experience, or equivalent customer service experience.
Must type at least 35 WPM and pass a customer service skills assessment.
Strong verbal and written communication skills.
Ability to multitask, problem-solve, and work in a structured environment.
Must pass a criminal background check and drug screening (8-panel standard).

 

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