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Service Representative Associate Jobs in Calvert County, MD

Clinical Associates

Patient Service Representative

Towson, MD · On-site

$16.75 - $21.25/hr

At Clinical Associates , we make being healthy easier. We connect our patients to a seamless system ... We are seeking to add a Full Time Patient Service Representative to our team in Towson! Our ideal ...

DAP

Customer Service Representative

Baltimore, MD · On-site

$19 - $22/hr

DAP is looking to hire Customer Service Representative at our Baltimore, MD Location. The customer ... We support associates in continuous professional growth and collaborate on the steps it takes to ...

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All JobsService Representative Associate JobsService Representative Associate Jobs in Calvert County, MD

Service Representative Associate information

See Calvert County, MD salary details

$10

$23

$42

How much do service representative associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for service representative associate in Calvert County, MD is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.25 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the role of a service representative associate?

A service representative associate is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.
Service Representative Associate jobs near you
Infographic showing various Service Representative Associate job openings in Calvert County, MD as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,969 per year, or $23.5 per hour.

Patient Service Representative

Clinical Associates

Reisterstown, MD • On-site

$16.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We have been serving the community for over 50 years.
We are seeking to add a Full Time Patient Service Representative to our team in Reisterstown! Our ideal candidates must be willing to work in a team environment which includes a call center and go above and beyond in providing customer service to our patients. We are a multi-specialty healthcare setting that offers enrichment and an opportunity for growth.
Location: 120 Westminster Pike, Reisterstown, MD 21136
Shift: Monday - Friday 8:30 am - 4:30/ 5:00 pm
** Alternating late night Mon / Tues until 6:00 pm
The Patient Service Representative is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via telephone and / or in person. The PSR is responsible for answering all incoming phone calls for the healthcare provider, scheduling appointments, and documenting messages in the EMR system.
The Patient Service Representative must be detail oriented and possess the ability to multi-task to ensure that all front desk protocols are being performed efficiently and accurately.
The Patient Service Representative will perform duties including but not limited to:
  • Identifying and quickly assessing the nature of calls and acting appropriately to provide prompt, professional service.
  • Scheduling appointments
  • Verifying insurance / resolving eligibility issues prior to a scheduled appointment.
  • Collecting co-pays, deductibles, and account balances.

Requirements:
  • High School Diploma or G.E.D. (Required)
  • Medical Office experience is preferred.
  • Call Center experience is preferred.
  • Basic arithmetic and money calculating skills.
  • Excellent patient care and customer service skills.
  • EMR skills preferred

Benefits
  • Paid Time Off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • 401(k) matching

Clinical Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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