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Service Representative Associate Jobs in Utah (NOW HIRING)

DHL

Customer Service Representative

West Valley City, UT · On-site

$21/hr

First (1st) Shift Customer Service Rep Shift: 6:00am - 4:30pm, Tu-Fr Base Pay: $21.00 Additional ... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ...

Associa

Customer Service Associate

Draper, UT

$13.50 - $18.75/hr

Customer Service Representative Associa is looking for a Customer Service Representative to join our team. The Customer Service Associate is responsible for assisting customers with any troubles or ...

Hertz

Flex Service Representative

Salt Lake City, UT · On-site

$100K/yr

As a Customer Service & Sales Associate, you will be interacting with Hertz rental car customers ... represent a significant part of our culture - and our success and reputation as a company.

Hertz

Flex Service Representative

Salt Lake City, UT · On-site

$100K/yr

As a Customer Service & Sales Associate, you will be interacting with Hertz rental car customers ... represent a significant part of our culture - and our success and reputation as a company.

LifeWave Careers

Customer Service Representative

Draper, UT · On-site

$15 - $20.25/hr

As a Customer Service Representative, you'll play a vital role in ensuring LifeWave Inc. customers ... High school diploma or GED (associate or bachelor's degree preferred). * Experience: 2+ years in ...

Mohawk Industries

CUSTOMER SERVICE REP II - SSC

Orem, UT · On-site

$14 - $19/hr

As the Customer Service Representative, we need someone who is ready to provide a variety of ... The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may ...

Rho

Client Service Associate

Salt Lake City, UT · On-site

$58K - $65K/yr

Client Service Representative Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected ...

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All JobsService Representative Associate JobsService Representative Associate Jobs in Utah

Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What cities in Utah are hiring for Service Representative Associate jobs? Cities in Utah with the most Service Representative Associate job openings:
Service Representative Associate jobs near you

Insurance CSR

Poms & Associates Insurance Brokers LLC

Logan, UT • On-site

$18 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Description:

Title: Insurance Customer Service Representative

We are seeking a Customer Service Representative to join our Commercial Lines Processing Support Team. In this role, you will deliver accurate, timely service while continuing to build your technical knowledge and independence. You will support Account Managers and collaborate with team members to ensure a high-quality client experience.

Essential Functions & Responsibilities

  • Manage assigned workload and team inbox, ensuring timely and accurate completion of tasks
  • Issue Certificates of Insurance, Evidence of Property, and related documents
  • Process policy changes including endorsements, driver and vehicle updates, and Auto ID Cards
  • Review policies, endorsements, and carrier documents for accuracy and completeness
  • Process incoming carrier documents from email, mail, and carrier portals
  • Maintain and update client and policy information in the Agency Management System
  • Proactively follow up on outstanding items to ensure completion
  • Communicate with clients and carriers on routine service needs
  • Support Account Managers with renewals, audits, and day-to-day account servicing
  • Adhere to agency procedures and Errors & Omissions guidelines.
  • Perform additional duties and projects as assigned.

Required Skills & Attributes

  • Strong relationship-building and a proactive, client-focused communication style.
  • High attention to detail and accuracy in a fast-paced environment.
  • Excellent organizational, multitasking, and time-management skills.
  • Team-oriented, solutions-focused approach with strong problem-solving ability.
  • Ability to work independently with accountability and minimal supervision.

Education & Experience

  • Minimum 6 months of commercial lines insurance experience required
  • High school diploma or GED required; college degree preferred.
  • Prior customer service experience preferred.
  • Property & Casualty license preferred or willingness to obtain within 30 days of hire.
  • Proficiency with Microsoft Office; experience with AMS systems is a plus.

Work Schedule & Environment

This is a full-time, in-office role. You must be able to work on-site in the Logan, Utah office 5 days per week.

Compensation

Hourly Rate: $18.00–$19.50/hr (DOE)

This role includes a comprehensive benefits package, licensing support, skill development opportunities, and a defined growth path within the commercial lines service team, ensuring overall competitiveness in the Utah market.

Career Growth & Development

Our structured development path is designed to help team members build technical skills and advance into higher-level service and account management roles:

  • CSR I ? CSR III ~ 6–9 months in each role
  • Junior Account Manager ? Account Manager ~ 1-2 years in each role Throughout your progression, you will have access to:
  • Mentorship and hands-on training
  • Increasingly complex responsibilities
  • Support for earning professional designations (e.g., CISR, CIC)
  • Cross-functional development opportunities

Benefits

  • Medical, dental, and vision insurance
  • FSA (traditional & dependent care)
  • Supplemental insurance options (STD, LTD, Life/AD&D, LTC)
  • 401(k) with Safe Harbor employer contribution
  • PTO, floating holidays, sick leave, and paid holidays
  • Paid leave programs (jury duty, parental, volunteer, disability)
  • Employee Assistance Program & discount programs
  • Designation course reimbursement
Requirements:


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