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Service Representative Associate Jobs in Ohio (NOW HIRING)

Customer Service Representative

Cincinnati, OH · On-site

$15.25 - $21/hr

Customer Service Representative At Linked Light Pulse, we're not just a sales company; we're your ... Associate's or Bachelor's degree preferred * Previous experience in customer service or a related ...

Client Service Representative

Lancaster, OH · On-site

$14.50 - $19.75/hr

Client Service Representative VCA Morris is seeking an experienced Client Service Representative to ... If you are a current associate, you need to apply through our internal career site. Please log into ...

Customer Service Representative (Temp-to-Hire) Near Aurora, OH Up to $23/hour LHH is partnering ... Victoria Daggett Benefit offerings available for our associates include medical, dental, vision ...

Customer Service Representative (Temp-to-Hire) Near Aurora, OH Up to $23/hour ? LHH is partnering ... Victoria Daggett Benefit offerings available for our associates include medical, dental, vision ...

Customer Service Representative (Temp-to-Hire) Near Aurora, OH Up to $23/hour ? LHH is partnering ... Victoria Daggett Benefit offerings available for our associates include medical, dental, vision ...

Customer Service Representative (Temp-to-Hire) Near Aurora, OH Up to $23/hour LHH is partnering ... Victoria Daggett Benefit offerings available for our associates include medical, dental, vision ...

Customer Service Representative

Milan, OH · On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the role of a service representative associate?

A service representative associate is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.
What cities in Ohio are hiring for Service Representative Associate jobs? Cities in Ohio with the most Service Representative Associate job openings:

Client Service Representative

VCA Animal Hospitals

Middleburg Heights, OH • On-site

$15 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 656 frontline employees who took The Breakroom Quiz

29th of 52 rated veterinary


Job description

Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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