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Service Representative Associate Jobs in Kentucky

Verst

Lead Customer Service Rep

Hebron, KY · On-site

$15.50 - $21/hr

Performs the functions of a Customer Service Representative (CSR) while assisting with the training and supervision of customer service associates. Duties and Responsibilities: Essential Functions:

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Customer Service Representative

Radcliff, KY · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

La Grange, KY · On-site

$15 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Covington, KY · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Newport, KY · On-site

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Fairdale, KY · On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

Customer Service Representative Store 4703224: 1255 W Ashland Avenue, Louisville, Kentucky 40215 ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Hopkinsville, KY · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Franklin, KY · On-site

$14 - $19/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Brandenburg, KY · On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Paris, KY · On-site

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Showing results 21-40

All JobsService Representative Associate JobsService Representative Associate Jobs in Kentucky

Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What is the role of a Service Representative Associate?

A Service Representative Associate is responsible for assisting customers with inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.
Service Representative Associate jobs near you

Lead Customer Service Rep

Hebron, KY • On-site

Verst
Internet and IT • 11 - 50 employees
Learn more about Verstexternal

$15.50 - $21/hr

Full-time

Posted 13 days ago

Job description

Position Summary:
Performs the functions of a Customer Service Representative (CSR) while assisting with the training and supervision of customer service associates.
Duties and Responsibilities:
Essential Functions:
  1. Fulfills the duties and responsibilities of a CSR.
  2. Provides leadership and sets a positive example for other CSRs through productivity, quality and accuracy of work, customer service skills, professionalism and compliance with company policies and procedures.
  3. Continuously trains and develops CSRs on standard operation procedures (SOP).
  4. Serves as a primary point of reference for CSRs regarding operational, procedural, system or customer account questions.
  5. Reviews month end system reports to ensure the complete and timely billing of customers.
  6. Completes forms and prepares reports as required.
  7. Assist in the accounts receivable collections process with assigned customers.
  8. Generate customer thank you letters.
  9. Identifies continuous improvement opportunities in processes.
  10. Participates in departmental or interdepartmental meetings.

Job Specifications:
  1. High School diploma or GED.
  2. Minimum 2 years' experience as a Customer Service Representative.
  3. Thorough and working knowledge of company warehouse management system applications, Microsoft Office, and ability to type 30 wpm minimum.
  4. Excellent interpersonal and communication skills, written and verbal.
  5. Ability to prioritize, organize and handle multiple tasks in a fast-paced office environment.
  6. Ability to work efficiently with a professional, customer friendly attitude.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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