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Service Representative Associate Jobs in Colorado

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Customer Service Representative (csr)

Colorado Springs, CO · On-site

$20 - $25/hr

The Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction ... Associate's Degree in Business or a related field

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Customer Service Representative (csr)

Colorado Springs, CO · On-site

$20 - $25/hr

The Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction ... Associate's Degree in Business or a related field

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Customer Service Representative (csr)

Colorado Springs, CO · On-site

$20 - $25/hr

The Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction ... Associate's Degree in Business or a related field

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Customer Service Representative

Colorado Springs, CO · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Thornton, CO · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What is the role of a Service Representative Associate?

A Service Representative Associate is responsible for assisting customers with inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

What cities in Colorado are hiring for Service Representative Associate jobs?

Cities in Colorado with the most Service Representative Associate job openings:

Service Representative Associate jobs near you

Customer Service Representative (csr)

Lighthouse auto glass

Colorado Springs, CO • On-site

$20 - $25/hr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

The Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction by providing timely and effective support. Working within a small team of 1-5 members, the CSR primarily communicates through phone and email to handle inquiries, resolve issues, and ensure customers have a positive experience with the company’s products and services. This role focuses on addressing common concerns related to product information, order status, technical support, and billing or payments, without any travel requirements.

Responsibilities

  • Provide prompt and accurate customer support via phone and email
  • Resolve customer issues related to product information, order status, technical support, and billing
  • Communicate effectively to manage customer inquiries and complaints
  • Maintain thorough knowledge of products and services to assist customers efficiently
  • Handle complaint escalation with professionalism and empathy
  • Keep detailed and accurate records of customer interactions and transactions

Preferred Qualifications

  • 3+ years of experience in customer service
  • Associate's Degree in Business or a related field