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Service Representative Associate Jobs in Alabama

Join Our Team as a Service Representative! Do you enjoy hands-on work, staying active, and not ... Maintain a positive attitude with customers and fellow associates. * Other duties as assigned. If ...

Customer Service Representative

Mccalla, AL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Madison, AL · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Madison, AL

$14.25 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the role of a service representative associate?

A service representative associate is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Endries International rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

173rd of 408 rated retail wholesalers


Job description

Join Our Team as a Service Representative!

Do you enjoy hands-on work, staying active, and not being stuck behind a desk all day? If so, this could be the perfect role for you! We’re looking for an energetic, customer-focused Service Rep to support our customer accounts in the Montgomery, AL area. Must be able to work 7:30am - 4:30pm.

What You’ll Do

As a Service Rep, you’ll be out in the field at client locations, serving as the face of Endries. Your day will include:

  • Inventory Management: Monitor and control inventory levels, track stock movements, and maintain accurate inventory records.
  • Logistics Coordination: Manage deliveries, schedules, and ensure timely and accurate product distribution.
  • Stock Optimization: Maintain optimal stock levels and identify inventory gaps or excesses.
  • Solution Implementation: Install, configure, and manage inventory management solutions such as Vending, VMI (VendorManaged Inventory), and crib systems.
  • Product Stocking & Service: Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained.
  • Order Processing: Scan and download product orders to support efficient replenishment and workflow accuracy.
  • Material Handling: Safely and efficiently load and unload materials.
  • Customer Support: Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships.
  • Order Entry & Expediting: Enter orders into the system, expedite customer orders, manage expedites, and review demand schedules.
  • Relationship Building: Develop strong working relationships with customer contacts across multiple locations within the plant.
  • Customer Engagement: Improve customer relations through proactive communication and consistent involvement in meeting their requirements.
  • Professionalism: Maintain a positive attitude with customers and fellow associates.
  • Other duties as assigned.

If you enjoy variety and staying on the move, you’ll love this role!

What You Bring

We’re looking for someone who has:

  • A valid driver’s license and reliable transportation
  • A passion for delivering excellent customer service
  • Strong written and verbal communication skills
  • Experience with Microsoft Office (Outlook, Word, Excel)
  • This is an active role suited for someone who enjoys staying on their feet and moving throughout the day

What Matters to You, Matters to Us

Compensation & Perks:

  • Competitive starting wage based on experience
  • Bonus potential
  • Annual steel-toe shoe reimbursement (up to $100)
  • Clothing allowance

Benefits That Start Day One:

  • Medical, dental, vision, and life insurance
  • Generous paid time off
  • Company-matched 401(k)
  • And much more!

    At Endries, we’re proud to offer opportunity—not just a job. If you’re dependable, love working outside of the traditional office environment, and care deeply about customer service, we’d love to meet you!

    About Endries International Inc. Visit us at: www.endries.com

    Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status. 


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