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Service Reception Jobs in Indiana (NOW HIRING)

Guest Service Host

Franklin, IN · On-site

$13 - $17.75/hr

The Guest Service - Host is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Experience in a client service / reception position. * Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook). * Effective verbal and listening communication ...

Showing results 21-40

Service Reception information

What is the difference between Service Reception vs Service Advisor?

AspectService ReceptionService Advisor
Primary RoleGreet customers, handle check-in/check-out, and manage appointment scheduling.Advise customers on vehicle repairs, explain service options, and upsell services.
Required CredentialsBasic customer service skills; certifications are optional.Knowledge of automotive services; often requires certifications like ASE or manufacturer-specific training.
Work EnvironmentFront desk, customer service area in auto service centers or dealerships.Customer-facing role within service departments, often involved in technical discussions.

While both roles involve customer interaction in automotive service settings, Service Reception primarily handles administrative tasks and customer check-ins, whereas Service Advisors focus on explaining repairs, recommending services, and building customer relationships. Understanding these differences helps in choosing the right career path or job search focus.

What is the work of service receptionists?

Service receptionists greet and assist customers upon arrival, schedule appointments, handle phone inquiries, and manage administrative tasks at service centers or repair shops. They often use computer systems to record customer information and may need good communication and organizational skills.

Which service reception job pays the most?

Service reception roles that involve supervisory responsibilities or specialized skills, such as service managers or senior service advisors, tend to offer the highest salaries. These positions often require extensive experience, technical knowledge, and strong customer service skills, and they may include additional benefits or bonuses based on performance.
Infographic showing various Service Reception job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

CUSTOMER SERVICE REG-MPG CROWNPT SPORTSPLEX

Valparaiso, IN • On-site

Methodist Hospitals
Health Care and Social Assistance • 1 - 5K employees

$14 - $19/hr

Other

Re-posted 27 days ago


Job description

Overview Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required forms and documents for physician office visits. Coordinates patient appointments for all physicians in the practice office. Schedules diagnostic tests as ordered and schedules follow-up appointment. Provides excellent customer service. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)
  • Assists in maintaining compliance with regulatory standards applicable to areas of responsibility as required by accreditation bodies.
  • Assists patients with check-in and check-out process and prepares medical records for physician visit.
  • Directs telephone calls and messages to appropriate persons, provides customer service as needed.
  • Initiates scheduling process for diagnostic tests and referrals.
  • Verifies financial information and insurance coverages.
  • Verifies scheduled appointments and follows up on missed appointments per protocol.
  • Qualifications

    JOB SPECIFICATIONS(Minimum Requirements)KNOWLEDGE, SKILLS, AND ABILITIES

    • Certification as a Physician Office Business Administrator is desirable.
    • Ability to apply medical terminology as it relates to patient visit and future appointments.
    • Good computer skills and the ability to operate basic office equipment.
    • Demonstrated good analytical skills.
    • Demonstrated positive attitude, professional courtesy and compassionate customer service to patience.
    • Excellent communication and interpersonal skills.
    • Ability to diffuse a stressful situation tactfully and professionally, and the ability to make good decisions in a stressful situation.
    • Ability to work independently and in a team environment, and to multi-task.

    EDUCATION

    • High School Diploma/GED Equivalent Required
    • Customer service, reception, filling or billing experience in a physician's office or hospital.
    • 2 Healthcare/Medical - Physician's Office Preferred

    STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.


    Methodist Hospitals logo

    About Methodist Hospitals

    Sourced by ZipRecruiter

    Methodist Hospitals is a reputable institution in the healthcare and medical industry with its base in Gary, Indiana, United States. A trusted name in comprehensive medical services, the organization is primarily known for its robust offering in the fields of emergency and acute medical care, tracking back its foundational roots to the year 1923. Catholic nun Sister Gesuina set up the hospital with the sole mission of providing affordable healthcare services to the residents of Gary. Today, their mission stays true to promoting health, healing, and well-being in the communities they serve, encompassing a diverse representation of races, ethnicities, genders, ages, religions, abilities, and sexual orientations.

    Industry

    Health care and social assistance

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Gary, IN, US

    Year founded

    1923

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