ZipRecruiter

Log In

1

Service Reception Jobs in Indiana (NOW HIRING)

Pavilion B

CUSTOMER SERVICE REG-CARDIOCLINIC

Merrillville, IN · On-site

$15 - $20.25/hr

Customer service, reception, filling or billing experience in a physician's office or hospital. * 2 Healthcare/Medical - Physician's Office Preferred Standards Of Behavior Meets the Standards of ...

Methodist Hospitals

CUSTOMER SERVICE REP-LINTON

Gary, IN · On-site

$16 - $21.75/hr

Customer service, reception, filling or billing experience in a physician's office or hospital. * 2 Healthcare/Medical - Physician's Office Preferred STANDARDS OF BEHAVIOR Meets the Standards of ...

*Midlake Campus

CUSTOMER SERVICE REP-LINTON

Gary, IN · On-site

$16 - $21.75/hr

Customer service, reception, filling or billing experience in a physician's office or hospital. * 2 Healthcare/Medical - Physician's Office Preferred Standards Of Behavior Meets the Standards of ...

Methodist Hospitals

CUSTOMER SERVICE REP-LINTON

Gary, IN · On-site

$16 - $21.75/hr

Customer service, reception, filling or billing experience in a physician's office or hospital. * 2 Healthcare/Medical - Physician's Office Preferred STANDARDS OF BEHAVIOR Meets the Standards of ...

Methodist Hospitals

CUSTOMER SERVICE REP-LINTON

Gary, IN

$16 - $21.75/hr

Customer service, reception, filling or billing experience in a physician's office or hospital. * 2 Healthcare/Medical - Physician's Office Preferred STANDARDS OF BEHAVIOR Meets the Standards of ...

Methodist Hospitals

CUSTOMER SERVICE REP-LINTON

Gary, IN · On-site

$16 - $21.75/hr

Customer service, reception, filling or billing experience in a physician's office or hospital. * 2 Healthcare/Medical - Physician's Office Preferred STANDARDS OF BEHAVIOR Meets the Standards of ...

Pavilion C

CUSTOMER SERVICE Fam Practice

Merrillville, IN · On-site

$15 - $20.25/hr

Customer service, reception, filling or billing experience in a physician's office or hospital. * 2 Healthcare/Medical - Physician's Office Preferred STANDARDS OF BEHAVIOR Meets the Standards of ...

New

next page

Showing results 1-20

All JobsService Reception JobsService Reception Jobs in Indiana

Service Reception information

What is the difference between Service Reception vs Service Advisor?

AspectService ReceptionService Advisor
Primary RoleGreet customers, handle check-in/check-out, and manage appointment scheduling.Advise customers on vehicle repairs, explain service options, and upsell services.
Required CredentialsBasic customer service skills; certifications are optional.Knowledge of automotive services; often requires certifications like ASE or manufacturer-specific training.
Work EnvironmentFront desk, customer service area in auto service centers or dealerships.Customer-facing role within service departments, often involved in technical discussions.

While both roles involve customer interaction in automotive service settings, Service Reception primarily handles administrative tasks and customer check-ins, whereas Service Advisors focus on explaining repairs, recommending services, and building customer relationships. Understanding these differences helps in choosing the right career path or job search focus.

What is the work of service receptionists?

Service receptionists greet and assist customers upon arrival, schedule appointments, handle phone inquiries, and manage administrative tasks at service centers or repair shops. They often use computer systems to record customer information and may need good communication and organizational skills.

Which service reception job pays the most?

Service reception roles that involve supervisory responsibilities or specialized skills, such as service managers or senior service advisors, tend to offer the highest salaries. These positions often require extensive experience, technical knowledge, and strong customer service skills, and they may include additional benefits or bonuses based on performance.
Service Reception jobs near you
Infographic showing various Service Reception job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

CUSTOMER SERVICE REG-CARDIOCLINIC

Merrillville, IN • On-site

Pavilion B
See more jobs at Pavilion Bexternal

$15 - $20.25/hr

Other

Posted 23 days ago

Job description

Job Title

Under general supervision, to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required forms and documents for physician office visits. Coordinates patient appointments for all physicians in the practice office. Schedules diagnostic tests as ordered and schedules follow-up appointment. Provides excellent customer service.

Principal Duties And Responsibilities
  • Assists in maintaining compliance with regulatory standards applicable to areas of responsibility as required by accreditation bodies.
  • Assists patients with check-in and check-out process and prepares medical records for physician visit.
  • Directs telephone calls and messages to appropriate persons, provides customer service as needed.
  • Initiates scheduling process for diagnostic tests and referrals.
  • Verifies financial information and insurance coverages.
  • Verifies scheduled appointments and follows up on missed appointments per protocol.
Job Specifications

Knowledge, Skills, And Abilities

  • Certification as a Physician Office Business Administrator is desirable.
  • Ability to apply medical terminology as it relates to patient visit and future appointments.
  • Good computer skills and the ability to operate basic office equipment.
  • Demonstrated good analytical skills.
  • Demonstrated positive attitude, professional courtesy and compassionate customer service to patients.
  • Excellent communication and interpersonal skills.
  • Ability to diffuse a stressful situation tactfully and professionally, and the ability to make good decisions in a stressful situation.
  • Ability to work independently and in a team environment, and to multi-task.

Education

  • High School Diploma/GED Equivalent Required
  • Customer service, reception, filling or billing experience in a physician's office or hospital.
  • 2 Healthcare/Medical - Physician's Office Preferred

Standards Of Behavior Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. Confidentiality/HIPAA/Corporate Compliance Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.

Apply