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Service Operations Coordinator Jobs in Whitby, ON

Savino Del Bene

Operations Coordinator

Toronto, ON · On-site

The Operations Coordinator will be responsible for managing client interactions, tracking shipments, coordinating with various departments, and resolving any service-related issues. This role ...

Maple

Provider Operations Coordinator

Toronto, ON · On-site

The role We're looking for a Provider Operations Coordinator to take on the day-to-day execution ... A collaborative, service-oriented mindset - you enjoy being the link between teams and workstreams ...

Centric Software

HR Operations Coordinator

Toronto, ON · On-site

CA$8 - CA$12/hr

HR Operations Coordinator Location: Remote US or Canada Employment Type: Contract $8.00 - $12.00 ... Approximately 1-2 years of HR, administrative, customer service, business operations, or related ...

New

BrainStation

Coordinator, Growth Operations

Toronto, ON · Hybrid

CA$50K - CA$55K/yr

About the Role As the Coordinator, Growth Operations, you will play a key role in delivering an ... Service Recognition Programs * Socials, Outings & Retreats * Culture of Learning & Development ...

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Service Operations Coordinator information

What is the difference between Service Operations Coordinator vs Customer Service Representative?

AspectService Operations CoordinatorCustomer Service Representative
Primary RoleOversees service delivery processes, manages operational workflows, and coordinates between teams to ensure service quality.Handles customer inquiries, provides support, and resolves issues directly with clients.
Required SkillsOperational management, communication, problem-solving, and organizational skills.Customer communication, problem resolution, patience, and product knowledge.
Work EnvironmentOffice setting, cross-departmental collaboration, often involved in planning and process improvement.Call centers, retail, or online support environments focused on direct customer interaction.
Common CertificationsCustomer service certifications, project management, or operations-related credentials.Customer service certifications, communication skills training.

The Service Operations Coordinator focuses on managing service processes and ensuring operational efficiency, while the Customer Service Representative primarily interacts directly with customers to address their needs. Both roles require strong communication skills but differ in scope and responsibilities within the service industry.

How much do service operations coordinators make in the US?

Service operations coordinators in the US typically earn an average salary ranging from $45,000 to $65,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often supplemented with benefits and opportunities for advancement.

What does a service operations coordinator do?

A service operations coordinator manages and oversees daily service delivery processes to ensure efficiency and customer satisfaction. They coordinate between teams, monitor performance metrics, and may use tools like CRM or service management software to streamline operations and resolve issues promptly.

What cities near Whitby, ON are hiring for Service Operations Coordinator jobs?

Cities near Whitby, ON with the most Service Operations Coordinator job openings:

Service Operations Coordinator jobs near you
Infographic showing various Service Operations Coordinator job openings in Whitby, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution.

Operations Coordinator

Malca-Amit Group of Companies

Toronto, ON • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Job description:

The Operations Coordinator at Malca-Amit is required to work in a fast paced customer focused environment and will be responsible for coordinating the full airfreight import/export/domestic cycle. A successful candidate will assist the Operations Manager to oversee imports, exports and domestic shipments, as well as handling of numerous sensitive commodities, within Canada and to various international destinations & origins throughout the Malca-Amit global network. This collaborative process entails extensive interactions with various domestic and international stakeholders.

The Operations Coordinator will be responsible for understanding the latest IATA regulations and will also analyze freight costs, free trade agreements, and coordinate with Customs Brokers for the best overall outcome.

About Malca-Amit:

Malca-Amit Canada, Inc, a division of ​The Malca-Amit Group of Companies, consists of an international team of experts, including logistics, security, customs house and special operations professionals, who provides professional service tailored to the specifications and needs of the global luxury goods industry and international banks.

Malca-Amit stands at the forefront of industry innovation. Our expert knowledge, integrated solution technology and global capabilities enables our clients to achieve maximum efficiency when dealing with the movement of their valuable assets. We are looking for a well-versed Operations Coordinator to join our Toronto operations.

Principal responsibilities:

  • Coordinate with exporters and process airfreight documents
  • Monitor high value export & import shipments
  • Respect and follow the company's guidelines and procedures
  • Coordinate with airlines, FedEx and other logistics providers
  • Coordinate with Customs Brokers for smooth and swift Customs clearance
  • Administration of various logistics activities
  • Maintain a high level of customer service
  • Cross-train and perform other duties as assigned

Minimum qualifications:

  • High School diploma or GED
  • Minimum of 21 years of age

Preferred qualifications:

  • Previous logistics experience, preferably with importing and exporting
  • Knowledge of standard regulations and international protocols

Professional skills:

  • Excellent ethics and integrity
  • High attention to detail
  • Collaborative work style
  • Strong communication skills
  • Excellent customer service
  • Ability to work independently
  • Professional, positive demeanor
  • Excellent time management skills
  • Strong reporting and organizing skills

Apply