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Service Operations Coordinator Jobs in Portland, OR

Stratum LLC

Accounting Operations Coordinator

Wilsonville, OR · On-site

$22.50 - $29.25/hr

Accounting Operations Coordinator Stratum Central Office | Wilsonville, Oregon $23.00-$28.00 per ... Our success is built on a foundation of integrity, accountability, teamwork, and service. We ...

Stratum LLC

Accounting Operations Coordinator

Wilsonville, OR · On-site +1

$22.50 - $29.25/hr

Description Accounting Operations Coordinator Stratum Central Office | Wilsonville, Oregon $23.00 ... Our success is built on a foundation of integrity, accountability, teamwork, and service. We ...

Consumer Cellular

HR Operations Coordinator

Portland, OR · On-site

$42K - $52K/yr

Job Summary The Human Resources Operations Coordinator provides support to human resource ... Excellent customer service skills * Ability to communicate efficiently both verbally and in written ...

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All JobsService Operations JobsService Operations Coordinator JobsService Operations Coordinator Jobs in Portland, OR

Service Operations Coordinator information

See Portland, OR salary details

$14

$26

$40

How much do service operations coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service operations coordinator in Portland, OR is $26.26, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $29.57 per hour, depending on experience, location, and employer.

What is the difference between Service Operations Coordinator vs Customer Service Representative?

AspectService Operations CoordinatorCustomer Service Representative
Primary RoleOversees service delivery processes, manages operational workflows, and coordinates between teams to ensure service quality.Handles customer inquiries, provides support, and resolves issues directly with clients.
Required SkillsOperational management, communication, problem-solving, and organizational skills.Customer communication, problem resolution, patience, and product knowledge.
Work EnvironmentOffice setting, cross-departmental collaboration, often involved in planning and process improvement.Call centers, retail, or online support environments focused on direct customer interaction.
Common CertificationsCustomer service certifications, project management, or operations-related credentials.Customer service certifications, communication skills training.

The Service Operations Coordinator focuses on managing service processes and ensuring operational efficiency, while the Customer Service Representative primarily interacts directly with customers to address their needs. Both roles require strong communication skills but differ in scope and responsibilities within the service industry.

How much do service operations coordinators make in the US?

Service operations coordinators in the US typically earn an average salary ranging from $45,000 to $65,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often supplemented with benefits and opportunities for advancement.

What does a service operations coordinator do?

A service operations coordinator manages and oversees daily service delivery processes to ensure efficiency and customer satisfaction. They coordinate between teams, monitor performance metrics, and may use tools like CRM or service management software to streamline operations and resolve issues promptly.

What are the most commonly searched types of Service Operations jobs in Portland, OR?

The most popular types of Service Operations jobs in Portland, OR are:

What cities near Portland, OR are hiring for Service Operations Coordinator jobs?

Cities near Portland, OR with the most Service Operations Coordinator job openings:

Service Operations Coordinator jobs near you

Pharmacy Operations Coordinator

Shields Health Solutions

Portland, OR • On-site

Full-time

Re-posted 9 days ago

Shields Health Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

11th of 113 rated pharmacies

Job description

Pharmacy Operations Coordinator

Location: Portland, OR (hybrid schedule available)

Sign-On: $5,000.00

Job Purpose:

The successful candidate will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. Works closely with hospital pharmacy staff and Shields Liaisons by emphasizing accurate workflows and leveraging technology to support efficient operations. 

Job Duties:

  • Provide support to the hospital pharmacy staff to ensure accurate integration of the Shields Health Solutions Specialty Pharmacy workflows and operations.
  • Provide support to Shields Health Solutions Pharmacy Liaisons based in clinics to optimize workflows within the specialty pharmacy.
  • Educate pharmacy staff on how the specialty pharmacy model serves patients and improves their overall care;
  • Clarify prescription orders with pharmacist and/or clinician as appropriate;
  • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;
  • Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;
  • Answer, resolve and triage inbound inquiries;
  • Manage, organize, and update relevant data using database applications;
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
  • Identify trends, resolves problems; recommend improvements; implement change;
  • Actively participate in process improvement initiatives;
  • Act as a value-added business partner to stakeholders throughout the organization;
  • Protect organization's value by keeping information confidential;
  • Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations;

Experience/ Education:

  • Required Licensure/Certification: Nationally certified as a CPhT is preferred but not required.  Should certification need to be obtained at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon time frame.  Continued employment is contingent upon meeting these requirements.
  • Years of Experience: Required: 3+ years or a Bachelor's Degree, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.
  • Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must 
  • Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
  • Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data
  • Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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