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Service Operations Associate Jobs in Oxnard, CA (NOW HIRING)

CarMax, Inc.

Supply Associate

Oxnard, CA · On-site

$24.50/hr

Position Overview As a Supply Associate, you play a key role in supporting our service operations by ensuring technicians have the correct parts when they need them. You will manage inventory ...

Carmax

Supply Associate

Oxnard, CA · On-site

$24.50/hr

Position Overview As a Supply Associate, you play a key role in supporting our service operations by ensuring technicians have the correct parts when they need them. You will manage inventory ...

Cottage Health System

Sales Associate

Santa Barbara, CA

$15.50 - $21.25/hr

Santa Barbara Cottage Hospital seeks a Sales Associate for their Gift Shop department responsible ... Performs food service operations, which includes preparation of specialty coffees and teas ...

Cottage Health

Sales Associate

Santa Barbara, CA · On-site

$21 - $30.10/hr

Santa Barbara Cottage Hospital seeks a Sales Associate for their Gift Shop department responsible ... Performs food service operations, which includes preparation of specialty coffees and teas ...

EoS Fitness

Service Associate

Simi Valley, CA · On-site

$18 - $24.25/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

EŌS Fitness

Service Associate

Santa Barbara, CA · On-site

$16.90 - $19.50/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

EōS Fitness

Service Associate

Simi Valley, CA · On-site

$16.90 - $25/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

EŌS Fitness

Service Associate

Oxnard, CA · On-site

$16.90 - $19.50/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

EōS Fitness

Service Associate

Oxnard, CA · On-site

$16.90 - $19.50/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

EŌS Fitness

Service Associate

Simi Valley, CA · On-site

$16.90 - $25/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

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Service Operations Associate information

See Oxnard, CA salary details

$11

$27

$56

How much do service operations associate jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for service operations associate in Oxnard, CA is $27.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $32.07 per hour, depending on experience, location, and employer.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, ensuring efficient delivery of services to customers. They often handle tasks such as coordinating workflows, managing customer inquiries, and using tools like CRM software to track service requests. Strong communication skills and attention to detail are important for this role.

What is the job description of a service associate?

A Service Operations Associate is responsible for supporting customer service functions, managing service requests, and ensuring efficient operations. They often handle communication with clients, troubleshoot issues, and use tools like CRM software to track service activities. Strong communication skills and attention to detail are essential for this role.

What job makes $10,000 a month without a degree?

A Service Operations Associate typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields like software development, where skills and performance are key factors. Most jobs with such income levels require relevant experience, certifications, or a strong track record rather than just a degree.

What does an operations associate do?

An operations associate is responsible for supporting daily business functions, such as coordinating workflows, managing data, and ensuring processes run smoothly. They often use tools like spreadsheets and enterprise software, and may handle customer inquiries or logistical tasks to improve efficiency.
What are the most commonly searched types of Service Operations jobs in Oxnard, CA? The most popular types of Service Operations jobs in Oxnard, CA are:
What cities near Oxnard, CA are hiring for Service Operations Associate jobs? Cities near Oxnard, CA with the most Service Operations Associate job openings:
Service Operations Associate jobs near you
Lead Customer Service Representative

Lead Customer Service Representative

West Pak Avocado

Ventura, CA • On-site

Other

PTO

Posted 24 days ago

Key responsibilities

  • Provide daily direction, workflow coordination, and hands-on leadership to Customer Service Representatives.

  • Oversee order entry accuracy, fulfillment coordination, and communication with key accounts.

  • Oversee scheduling and payroll-related coordination for the Customer Service Representative team.

Job description

Who We Are
At West Pak, being a family owned and operated company means, among other things, respect, integrity, support, and commitment to excellence. Our dedication starts with how we respect the land and the people who work it and carries over into the way in which we conduct all business. This same thoughtful care goes into how we handle our precious cargo. Our avocados are harvested at exactly the right time, packed to perfection, and delivered fresh for enjoyment worldwide.
Summary
The Customer Service Lead serves as a hands on functional leader responsible for guiding daily customer service operations while also coordinating scheduling for the Customer Service Representatives (CSRs) at the Ventura office, such as reviewing time off requests or weekly timecards for accuracy. This role provides day-to-day leadership while partnering closely with the Vice President of Sales and Business Development, who maintains direct management responsibility for the team.
Primary Duties & Responsibilities
Team Leadership & Operations
  • Provide daily direction, workflow coordination, and hands on leadership to 3 Customer Service Representatives (CSRs).
  • Serve as the first escalation point for complex customer issues, order discrepancies, and service concerns.
  • Support performance management processes, including coaching, feedback, and training, in partnership with the Vice President of Sales and Business Development
  • Monitor team productivity, service levels, and key performance indicators, ensuring consistent service excellence.
  • Drive a high-performance, accountable, and collaborative team environment.
Customer Service Excellence
  • Oversee order entry accuracy, fulfillment coordination, and communication with key accounts.
  • Ensure compliance with retailer requirements, EDI standards, and customer-specific processes.
  • Partner with Sales to support key account strategies, retention, and service alignment.
  • Serve as a cross-functional liaison between Customer Service, Sales, Operations, and Finance.
EDI & Systems Oversight
  • Lead administration and continuous improvement of EDI platforms and customer portals
  • Identify system improvements and process enhancements.
CSR Payroll/Scheduling Coordination
  • Oversee scheduling and payroll-related coordination for the CSR team, ensuring accuracy of timekeeping inputs, PTO requests, approvals, and alignment with company policies.
Collections
  • Monitor and support customer collections activities, including outreach on past-due accounts in coordination with Accounting.
  • Ensure documentation, compliance, and process consistency across collections workflows.

Process Improvement & Reporting
  • Analyze operational data and generate reports to identify trends, risks, and improvement opportunities.
  • Lead initiatives to improve efficiency, accuracy, and customer satisfaction.
  • Standardize procedures, documentation, and training materials for CSRs.
  • Support audits, compliance initiatives, and internal controls.
Education & Experience
  • Associate's degree required; Bachelor's degree in Business, Communications, or related field preferred.
  • 5+ years of customer service experience, with 2+ years in a senior, lead, or supervisory capacity.
  • Experience in produce, food distribution, or perishable goods strongly preferred.
  • Experience with EDI systems, retailer portals, and order management/ERP platforms required.
  • Exposure to payroll coordination, timekeeping systems, or workforce administration preferred.
  • Experience supporting collections or accounts receivable processes a plus.
Skills & Competencies
  • Strong leadership presence with the ability to influence without direct authority.
  • Advanced problem-solving and escalation management skills.
  • Strong understanding of customer service operations, EDI processes, and compliance requirements.
  • High attention to detail with strong organizational and multitasking capabilities.
  • Effective communicator with strong interpersonal skills across all levels.
  • Analytical mindset with data-driven decision-making ability.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/order management systems.
  • Positive, solutions-oriented, and adaptable in a fast-paced environment.

Physical Requirements / Working Conditions
The essential functions of this job require frequent sitting for prolonged periods of time as well as occasional standing and walking. Sensory demands require the ability to constantly hear and talk, both in person and by phone, and the ability to use a computer, calculator, and standard office equipment. Specific vision acuity required by this job includes close vision, the ability to adjust focus, and color vision when inspecting products. Physical demands include bending, stooping, and reaching above and below shoulder level in order to access records, as well as lifting and carrying files and documents typically weighing less than 25 pounds, with or without assistance.
Monday through Friday 7am-4pm, with some flexibility for overtime as needed

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