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Service Operations Assistant Jobs in Missouri (NOW HIRING)

Operations ASM

Sikeston, MO

$20.50 - $26.25/hr

The Operations Assistant Store Manager leads a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked store. The ...

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Service Operations Assistant information

What is a service operations assistant?

A service operations assistant supports the daily functions of a service or support team by handling administrative tasks, coordinating schedules, and assisting with customer inquiries. They often use tools like customer management software and require strong organizational and communication skills to ensure smooth service delivery.

What does an operations assistant do?

An operations assistant supports daily business functions by coordinating tasks, managing schedules, and ensuring smooth workflow. They often handle administrative duties, communicate with team members, and use tools like spreadsheets or management software to improve efficiency.

What are the duties of a service assistant?

A service assistant supports customer service operations by assisting with client inquiries, processing transactions, maintaining cleanliness, and ensuring a positive experience. They often handle administrative tasks, operate relevant tools or systems, and work in a team environment, typically following company procedures and schedules.

What is the salary of an operations assistant?

The salary of a Service Operations Assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and the industry. Entry-level positions may start lower, while experienced assistants or those in specialized environments can earn higher wages. Benefits and opportunities for advancement are often included in compensation packages.
What are the most commonly searched types of Service Operations jobs in Missouri? The most popular types of Service Operations jobs in Missouri are:
What cities in Missouri are hiring for Service Operations Assistant jobs? Cities in Missouri with the most Service Operations Assistant job openings:
Field Operations Support Assistant

Field Operations Support Assistant

Service Corporation International

Columbia, MO • On-site

Full-time

Posted 20 days ago


Service Corporation International rating

6.8

Company rating: 6.8 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

3rd of 8 rated funeral services


Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES

  • Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
  • Prepares documents related to services, cremations, maintenance, as directed by management
  • Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
  • Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
  • Run errands such as for floral delivery, picking up of supplies, documents, etc
  • Serves as an usher and may park cars or perform any transportation requirements.
  • Drives Funeral Home vehicles for services and picking up families
  • Ensures refreshments are available (where allowed by law)
  • Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
  • Prepares documents related to services, cremations, maintenance etc.,
  • Greets and receives client families and / or other persons entering the office for information and assistance
  • Accommodates the needs of the family during a service and/or visitation
  • May wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM Requirements

Education

  • High school diploma or equivalent

Experience

  • Previous customer service and/or sales experience preferred
  • Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

  • Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities:

  • High level of compassion and integrity
  • Clear and concise verbal and written communication skills
  • Professional behaviors and team player
Postal Code: 65202Category (Portal Searching): Administration and ClericalJob Location: US-MO - Columbia

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

Workplace

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