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Service Operations Administrator Jobs in Missouri

Jobgether

Our partner is looking for a DevOps Administrator based in Netherlands. This role is an opportunity ... core services. You will have the opportunity to influence infrastructure standards, optimize ...

New

Doe Run

Server Operations Spec

Viburnum, MO

Deploy, administer, and maintain IT server infrastructure, backup systems, and data center ... As stewards of the mineral resources in our care, we strive to provide premium services and ...

Nuuly

Nuuly HR Administrator

Raymore, MO · On-site

This position collaborates closely with operational leaders and talent acquisition teams to ... in the uniformed services, genetic information, or any other protected characteristic as ...

Nuuly

Nuuly HR Administrator

Raymore, MO · On-site

This position collaborates closely with operational leaders and talent acquisition teams to ... in the uniformed services, genetic information, or any other protected characteristic as ...

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Service Operations Administrator information

What is the difference between Service Operations Administrator vs Customer Service Coordinator?

AspectService Operations AdministratorCustomer Service Coordinator
Required CredentialsTypically requires a bachelor's degree in business, operations, or related fieldOften requires a high school diploma or associate degree, with customer service experience
Work EnvironmentOffice setting, supporting operational processes and service deliveryCustomer-facing roles, handling inquiries and resolving issues
Employer & Industry UsageUsed in industries like telecommunications, IT, and logistics for managing service operationsCommon in retail, hospitality, and service industries for customer interaction

The Service Operations Administrator focuses on managing and optimizing service processes within an organization, often working behind the scenes. In contrast, the Customer Service Coordinator primarily interacts directly with customers to address inquiries and resolve issues. While both roles require strong communication skills, the Administrator's role is more operational and process-oriented, whereas the Coordinator's role is customer-focused.

What cities in Missouri are hiring for Service Operations Administrator jobs?

Cities in Missouri with the most Service Operations Administrator job openings:

Service Operations Administrator jobs near you

Service Operations Administrator 1

Hazelwood, MO • Hybrid

Burner Design and Control, Inc.
Industrial Automation Equipment Manufacturing • 51 - 200 employees
Learn more about Burner Design and Control, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Who We Are

We are a service-driven organization built on a simple belief: how we operate matters as much as what we deliver.

  • Accountability – We follow through on commitments and take pride in dependable execution.
  • Respect – We listen, communicate openly, and are willing to consider new ideas.
  • Supportive – We put the team first, helping co-workers and customers succeed.
  • Passion – We approach challenges thoughtfully and look for ways to make BDC better.
  • Follow-Through – We contribute to solutions and help ensure work is completed accurately and on time.

We are building a team of professionals who support one another, communicate well, and take pride in accurate, high-quality work.

About the Role

The Service Operations Administrator I plays a central role in our service operation-coordinating customers, technicians, schedules, and parts to help ensure work is carried out accurately, efficiently, and with a high level of customer support.

This role supports the full order-to-delivery process across Parts and Field Service. It is a strong fit for someone who enjoys structured work, values accuracy, communicates clearly, and works well within an established team environment.

Key Responsibilities

  • Coordinate and support the full order-to-delivery process across Parts and Field Service.
  • Build and manage service estimates, sales orders, and customer requests.
  • Coordinate scheduling, logistics, and preparation to support successful service execution.
  • Manage order details, updates, and changes throughout the lifecycle.
  • Monitor parts, suppliers, and open orders to support timely completion.
  • Maintain accurate system data and support billing readiness.
  • Communicate clearly with customers and internal teams to resolve issues and keep work on track.
  • Collaborate with Field Service Managers, Sales, Estimation, and Accounting to support smooth and consistent execution.

What We're Looking For

Core Qualifications

  • Must have at least 3–5 years of experience in field service support, service operations, order management, or a similar coordination role.
  • Strong organizational, communication, and follow-through skills.
  • Ability to stay organized and responsive while managing multiple active priorities.
  • Experience working in an ERP such as Sage or similar service-based systems.

Preferred

  • Experience supporting Field Service operations.
  • Experience coordinating schedules, logistics, or service work.
  • Exposure to technical or industrial environments.

This role is a strong fit if you:

  • Take pride in dependable follow-through and consistent execution.
  • Thrive in a structured, detail-oriented environment.
  • Communicate clearly and professionally.
  • Support teammates and contribute to a positive team dynamic.
  • Enjoy coordinating with others to keep work moving smoothly.
  • Value accuracy, customer support, and reliable process execution.

Why Join Us

  • Be part of a team that values respect, support, and dependable follow-through.
  • Work in an environment where people step in to help each other and take pride in execution.
  • Play a meaningful role in a growing service organization.
  • Gain exposure to both operational and customer-facing work.
  • Clear path for career growth and advancement.

Compensation & Benefits

We offer a competitive compensation and benefits package, including:

  • Competitive base salary.
  • 401(k) with 4% company match.
  • Medical, dental, and vision coverage, plus HSA and FSA options.
  • Long-term disability, short-term disability, and life insurance.
  • Paid time off and holidays.

Work Environment

  • Based in Hazelwood, MO, with potential hybrid flexibility (typically 3 days in office and 2 days remote).
  • Office-based role with frequent coordination across teams.
  • Structured, team-oriented environment with multiple active priorities.

Apply