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Service Manager Jobs in Surrey, BC (NOW HIRING)

Mercedes-Benz Langley

Service Technician

Langley, BC

Ensure warranty add-ons have Service Manager's signature on the job. * Maintain or exceed Productivity and Efficiency Objectives set by Service Manager. Advantages of the Dilawri Lifestyle: * First ...

Daikin

HVAC Technical Service Manager

Burnaby, BC · On-site

Lead technical support, field service, and training for Daikin products within the assigned ... Strong organization, time management, and multi‑project coordination. * Ability to remain calm ...

Peterbilt Pacific

Service Technician

Delta, BC · On-site

CA$48.49 - CA$53.88/hr

Remain accountable to the Service Manager and Shop Foreman for all work performed * Tag warranty parts and customer parts as required * Journeyman Technicians to provide training and leadership for ...

Fortinet

Service Delivery Manager

Burnaby, BC · On-site

CA$87K - CA$107K/yr

Service Delivery Manager (Contract) We are looking for a Contract Service Delivery Manager (SDM) to join the Security Operations as-a-Service (SOCaaS) team. We are a dynamic, inspired, and energetic ...

Fortinet, Inc.

Service Delivery Manager

Burnaby, BC · On-site

CA$87K - CA$107K/yr

Service Delivery Manager (Contract) We are looking for a Contract Service Delivery Manager (SDM) to join the Security Operations as-a-Service (SOCaaS) team. We are a dynamic, inspired, and energetic ...

ABB

Associate Field Service Technologist

Coquitlam, BC · Hybrid

CA$67K - CA$99K/yr

Service Manager ABB is a global technology leader in automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps ...

Mercedes-Benz Langley

Service Advisor

Langley, BC · On-site

CA$80K - CA$110K/yr

Founded in 1985, Dilawri is Canada's largest automotive group and one of Canada's Best Managed ... The Service Advisor plays an integral role in supporting service department operations and ...

New

Svante

IT Service Delivery Lead

Burnaby, BC

Management (M1) Reports To: Director, Information Technology Who are we? Svante is a rapidly ... Purpose of the Role As theIT Service Delivery Lead, you will lead the delivery, reliability, and ...

Svante

IT Service Delivery Lead

Burnaby, BC · On-site

Management (M1) Reports To: Director, Information Technology Who are we? Svante is a rapidly ... Purpose of the Role As the IT Service Delivery Lead , you will lead the delivery, reliability, and ...

BLM Group

Field Service Technician

Vancouver, BC

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Surrey, BC

Service Manager information

See Surrey, BC salary details

$25K

$60.2K

$96.6K

How much do service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service manager in Surrey, BC is $60,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,050.00 and $72,081.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Surrey, BC?

The most popular types of Service jobs in Surrey, BC are:

What job categories do people searching Service Manager jobs in Surrey, BC look for?

The top searched job categories for Service Manager jobs in Surrey, BC are:

What cities near Surrey, BC are hiring for Service Manager jobs?

Cities near Surrey, BC with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Surrey, BC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $60,206 per year, or $28.9 per hour.

Service Technician

North Shore Acura

North Vancouver, BC

Full-time

Re-posted 19 days ago

Job description

Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!

Dilawri life is full of excitement, click here for a glimpse into the road ahead.

North Shore Acura is currently looking to fill a position of a Service Technician.

Responsible for repairing vehicles according to information provided on the repair orders and according to proper shop policy and warranty policy. Ensure excellent relations between customers and the Dealership.

Duties and Responsibilities:

  • Punches in on the time ticket at the start of each day, punches out at lunch and end of day.
  • Punch time ticket at the start and finish of each job.
  • Road test all vehicles before and after servicing.
  • Advise advisor if repairs take longer than promised time on work order.
  • Use seat covers and floor mats in every customer vehicle.
  • Notify Advisor of additional repairs, parts and labor to the customer.
  • Complete all assigned work.
  • Document all repairs and services performed on vehicle in a clear manner.
  • Ensure punch times match jobs performed on work order.
  • Follow manufacturer’s warranty policies and procedures and dealership guidelines.
  • Maintain general cleanliness in the shop.
  • Maintain a high efficiency level through efficient work practices.
  • Maintain a polite and helpful attitude.
  • Perform additional sales requests on all vehicles that come into the shop.
  • Ensure warranty add-ons have Service Manager’s signature on the job.
  • Maintain or exceed Productivity and Efficiency Objectives set by Service Manager.

Advantages of the Dilawri Lifestyle:

  • First hand mentoring from auto industry leaders
  • Innovative, exciting work environment
  • Employee discounts on vehicle purchases and leases
  • Employee discounts on service and parts
  • Career growth opportunities
  • Competitive compensation
  • Generous benefit package
  • Exclusive Dilawri offers
  • A true Family culture

Dilawri Group of Companies is Canada’s largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!