ZipRecruiter

Log In

1

Service Manager Jobs in Rathdrum, ID (NOW HIRING)

Sonic Drive-In

General Manager

Post Falls, ID · On-site

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...

Guernsey Holdings LLC

General Manager

Post Falls, ID · On-site

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...

Walgreens

Pharmacy Operations Manager

Spokane, WA · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Spokane, WA · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Panda Restaurant Group

Service Team

Spokane, WA · On-site

$18 - $21/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Panda Restaurant Group

Service Team

Post Falls, ID · On-site

$15.50 - $20.50/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Panda Restaurant Group

Service Team

Coeur D Alene, ID

$15.50 - $20.50/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Panda Restaurant Group

Service Team

Veradale, WA · On-site

$18 - $21/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Panda Restaurant Group

Service Team

Coeur D Alene, ID · On-site

$15.50 - $20.50/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Panda Restaurant Group

Service Team

Spokane Valley, WA · On-site

$18 - $21/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

previous page

Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Rathdrum, ID

Service Manager information

See Rathdrum, ID salary details

$30.3K

$64.2K

$108.8K

How much do service manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for service manager in Rathdrum, ID is $64,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $73,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What job categories do people searching Service Manager jobs in Rathdrum, ID look for?

The top searched job categories for Service Manager jobs in Rathdrum, ID are:

What cities near Rathdrum, ID are hiring for Service Manager jobs?

Cities near Rathdrum, ID with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Rathdrum, ID as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,232 per year, or $30.9 per hour.

General Manager

Post Falls, ID • On-site

Sonic Drive-In
Food and Beverage Stores • 10K+ employees
Learn more about Sonic Drive-Inexternal

Full-time

Re-posted 26 days ago

Sonic Drive-In rating

4.7

Company rating: 4.7 out of 10

Based on 1,646 frontline employees who took The Breakroom Quiz

Job description

At Sonic, you're a partner and we compensate you like one. It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Position: General Manager
Immediate Supervisor: Area Supervisor
Position Summary: This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in's operations and employees.
Essential Job Duties:
  • Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees
  • Manage drive-in employees' compensation levels pursuant to company guidelines
  • Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience
  • Manage opening and/or closing duties
  • Handle and properly escalate guest issues/concerns
  • Handle and properly escalate employee issues/concerns
  • Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service
  • Lead regular team meetings to ensure employees are focused on operational standards and guest service
  • Manage and maintain all drive-in recordkeeping
  • Prepare and maintain all necessary operational reports
  • Develop, implement, and manage action plans regarding local marketing and business performance
  • Ensure proper maintenance of drive-in and equipment
  • Supervise and manage vendor performance
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Manage regular cleaning and sanitation duties pursuant to operational standards
  • Regular attendance

ADDITIONAL DUTIES:
  • As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) to meet operational standards
  • As needed, perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 50 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
  • Education
  • Required - High school diploma or equivalent
  • Preferred - Advanced studies in business, restaurant management, or related fields
  • Experience
  • At least three years of restaurant management experience (QSR preferred)
  • Experience running a restaurant shift without supervision
  • Experience recruiting, interviewing, hiring, and managing employees
  • Knowledge/Skills
  • Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, accounting, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

What Sonic Drive-In employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply