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Service Manager Jobs in Moscow, ID (NOW HIRING)

Service Team

Lewiston, ID

$15.75 - $21/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Service Team

Moscow, ID · On-site

$13.75 - $18.25/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Customer Service Team Member Pay Range: $16.66 per hour - $17.25 per hour Team members make the ... We have General Managers, Area Coaches, and Market Managers who started out as Team Members with ...

Customer Service

Moscow, ID

$16.66 - $17.25/hr

Customer Service Team Member Pay Range: $16.66 per hour - $17.25 per hour Team members make the ... We have General Managers, Area Coaches, and Market Managers who started out as Team Members with ...

Clear path to supervisory and management roles * Strong Team Culture: Supportive environment with ... Ensure Quality Service: Conduct spot checks, address service issues, and help resolve customer ...

Clear path to supervisory and management roles * Strong Team Culture: Supportive environment with ... Ensure Quality Service: Conduct spot checks, address service issues, and help resolve customer ...

Clear path to supervisory and management roles * Strong Team Culture: Supportive environment with ... Ensure Quality Service: Conduct spot checks, address service issues, and help resolve customer ...

Food Service

Lewiston, ID · On-site

$14 - $18.25/hr

... Service Specialist is focused on preparing our delicious Pete's Eats within our retail store ... Employee Assistance Program (EAP) to help you with life's challenges- whether it's managing stress ...

Food Services Supervisor

Desmet, ID · On-site

$17 - $19/hr

Food Service Cook/Supervisor Funding: Federal Grant Department: Coeur d'Alene Tribal School, DeSmet Idaho Supervisor: Principal/ Superintendent Salary: DOE/Q Summary of Duties and Responsibilities:

Showing results 21-40

Service Manager information

See Moscow, ID salary details

$28.6K

$60.7K

$102.9K

How much do service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service manager in Moscow, ID is $60,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $69,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Moscow, ID?

The most popular types of Service jobs in Moscow, ID are:

What are popular job titles related to Service Manager jobs in Moscow, ID?

For Service Manager jobs in Moscow, ID, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Moscow, ID look for?

The top searched job categories for Service Manager jobs in Moscow, ID are:

What cities near Moscow, ID are hiring for Service Manager jobs?

Cities near Moscow, ID with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Moscow, ID as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $60,740 per year, or $29.2 per hour.

$24 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Description:

Culinary Manager 

This is a working Manager position - working some shifts as cook/aide.


Lead with Purpose. Serve with Heart.


At Cascadia Healthcare, great food is about more than nutrition. It's about comfort, dignity, and creating meaningful experiences for our residents every day. We are seeking a passionate and experienced Culinary Manager to lead our Culinary Department and ensure the delivery of exceptional dining services that enhance resident well-being and satisfaction.

As the Culinary Manager, you will oversee all aspects of food service operations, including menu execution, staff leadership, budgeting, regulatory compliance, food safety, and resident satisfaction. Working closely with the facility's Registered Dietitian and Executive Leadership Team, you will help create outstanding dining experience while maintaining the highest standards of quality, safety, and nutritional care.


Lead Culinary Operations

  • Direct and oversee the day-to-day operations of the Culinary Department.
  • Plan, organize, implement, evaluate, and continuously improve culinary services and programs.
  • Ensure compliance with federal, state, and local regulations, company policies, and food safety standards.
  • Maintain readiness for state surveys and inspections and lead corrective action efforts when needed.

Deliver Exceptional Resident Dining Experiences

  • Partner with the Registered Dietitian to develop and customize regular and therapeutic menus.
  • Ensure physician-ordered diets are accurately implemented and maintained.
  • Gather resident feedback through meal rounds, resident councils, and direct interactions to continuously improve dining services.
  • Monitor meal quality, presentation, temperatures, and service standards across all dining locations.

Manage Food Safety & Quality

  • Ensure food is received, stored, prepared, and served according to sanitation and food safety regulations.
  • Oversee food production processes that preserve nutritional value, flavor, appearance, and quality.
  • Monitor nourishment, supplement, and meal distribution to ensure residents receive appropriate nutritional care.

Develop and Lead Your Team

  • Recruit, hire, train, coach, and develop Culinary Department staff.
  • Create schedules that maintain appropriate staffing levels and support operational needs.
  • Conduct performance evaluations and provide ongoing education and development opportunities.
  • Foster a culture of teamwork, accountability, and exceptional customer service.

Manage Resources & Department Performance

  • Oversee purchasing, inventory, and vendor relationships to maintain adequate supplies within budget.
  • Monitor departmental expenditures and communicate budgetary needs to facility leadership.
  • Participate in performance improvement initiatives and interdisciplinary committees.
  • Identify opportunities to improve processes, efficiency, and resident satisfaction.

Qualifications & Skills

  • Strong knowledge of food preparation, sanitation, and safe food handling practices.
  • Understanding of nutrition principles and therapeutic diets.
  • Experience with quantity food production and hospitality operations.
  • Proven leadership skills with the ability to motivate, coach, and develop teams.
  • Strong organizational, budgeting, and problem-solving abilities.
  • Excellent communication skills with the ability to interact effectively with residents, families, staff, and leadership.
  • Detail-oriented with the ability to manage multiple priorities in a fast-paced healthcare environment.
  • Knowledge of long-term care regulations and food service compliance standards preferred.

Why Join Cascadia Healthcare?


At Cascadia Healthcare, you'll have the opportunity to make a meaningful impact on the lives of residents every day. We value leaders who are committed to hospitality, quality care, innovation, and creating positive experiences through exceptional food service.


Other Benefits of Joining Cascadia Healthcare:


Medical, dental, and vision insurance. 

401(k) 

Paid Vacation and sick time.

Life, short, and long-term disability insurance.

Employee Assistance Program (EAP).

Supportive, team-oriented environment.

Opportunity to build meaningful relationships with residents and families.

A workplace that values compassion, leadership, and growth. 


If you're a culinary professional who thrives in leadership and is passionate about serving others, we'd love to hear from you.


Important Information


All employees of Cascadia Healthcare must successfully complete and clear all state-required background check requirements before having contact with patients or residents.


Requirements:

Education

  • High school diploma or equivalent required. 
  • Degree in dietetic technology, dietetics, culinary arts, or foodservice management preferred.


Licenses/Certification

  • Food Handlers permit if required per state regulations.
  • ServSafe Food Safety Certification required.
  • One or more of the following required:
  • Certified Dietary Manager (CDM), 
  • Certified Food Protection Professional (CFPP) with the Dietary Manager’s Association
  • Dietetic Technician, Registered, with the Commission on Dietetic Registration of the American Dietetic Association; or,
  • Certification with the American Culinary Federation 
  • Valid driver’s license


Experience

  • Two years’ experience in large quantity food preparation required.
  • One year of experience in a supervisory role required.
  • Six months experience in a long-term care environment preferred.
  • One year of experience with therapeutic diet preparation preferred.