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Service Manager Jobs in Minot, ND (NOW HIRING)

Northern Plains Equipment

Service Manager

Minot, ND · On-site

$70 - $115/hr

Service Manager--Minot, ND Ready for a career where you're valued, empowered, and part of a winning team? At Northern Plains Equipment., an employee-owned, certified Case IH dealership, we believe ...

EquipmentShare

Service Manager

Minot, ND · On-site

We're hiring a Service Manager at our rental facility in Minot, ND and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

EquipmentShare

Service Manager

Minot, ND · On-site

We're hiring a Service Manager at our rental facility in Minot, ND and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

EquipmentShare

Service Manager

Minot, ND · On-site

We're hiring a Service Manager at our rental facility in Minot, ND and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

ABRA

Customer Service Manager

Minot, ND · On-site

Customer Service Manager - Buller Automotive Inc. (ABRA MINOT) The Customer Service Manager is responsible for delivering a world-class customer experience throughout the entire repair process while ...

ABRA

Customer Service Manager

Minot, ND · On-site

$60 - $80/hr

The Customer Service Manager contributes directly to customer satisfaction, repair capture, and overall center performance while upholding Buller Automotive's mission, values, and commitment to ...

Pizza Ranch

Guest Service Manager

Minot, ND · On-site

As a Guest Services Manager, you will be challenged to lead a team to give every guest a legendary experience. You will be expected to assist the management team in leading daily operations and set ...

Butler Machinery Company

Service Advisor

Minot, ND · On-site

Assists the Service Manager in quoting, estimating, and delivering CVA's (service contracts) upcoming jobs coming into the service department. * Assigns jobs and work areas to Service Technicians ...

Gooseneck Implement

Service Tech

Velva, ND · On-site

Service Manager or Service Location Manager Supervises: None Purpose: Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

Gooseneck Implement

Service Tech

Minot, ND · On-site

Service Manager or Service Location Manager Supervises: None Purpose: Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

GES

Diesel Service Technician

Minot, ND · On-site

$27 - $45/hr

May perform other duties as directed by the Service Manager JOB REQUIREMENTS: * Must share our Core Values: Do the Right Thing, Be Curious, Have Passion and Be Innovative * Requires either a minimum ...

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Service Manager information

See Minot, ND salary details

$32.7K

$69.4K

$117.5K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in Minot, ND is $69,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $79,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Minot, ND?

The most popular types of Service jobs in Minot, ND are:

What job categories do people searching Service Manager jobs in Minot, ND look for?

The top searched job categories for Service Manager jobs in Minot, ND are:

What cities near Minot, ND are hiring for Service Manager jobs?

Cities near Minot, ND with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Minot, ND as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,359 per year, or $33.3 per hour.

Service Manager

Northern Plains Equipment

Minot, ND • On-site

$70 - $115/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Service Manager—Minot, ND

Ready for a career where you're valued, empowered, and part of a winning team? At Northern Plains Equipment., an employee-owned, certified Case IH dealership, we believe our people are our greatest strength.

Join our team as a full-time Service Manager—a leadership role ideal for someone who brings technical expertise, strong organizational skills, and a passion for team development. We're looking for a professional who values integrity, accountability, and collaboration while ensuring the highest standard of service for our customers. At Northern Plains Equipment., our culture is rooted in honesty, teamwork, and continuous improvement. We take pride in doing the job right, supporting one another, and delivering dependable service to the communities we serve.

Key Responsibilities
  • Lead and oversee the daily operations of the service department
  • Manage repair order workflow to ensure efficiency and accuracy
  • Effectively schedule service work and manage technician productivity
  • Work closely with other departments to support marketing initiatives and customer outreach
  • Monitor departmental performance and achieve business objectives aligned with company goals
  • Maintain a strong customer service culture that drives satisfaction and repeat business
  • Support and mentor service team members to promote a positive work environment
What You Bring to the Team
  • A background in agriculture or agricultural equipment
  • Excellent organizational, communication, and problem-solving skills
  • Ability to multitask and stay composed in a fast-paced, seasonal environment
  • A customer-first attitude with a passion for delivering outstanding service
  • Strong leadership skills with a proactive approach to resolving challenges
  • Confidence working with computers and the ability to learn new software quickly
  • A collaborative spirit and commitment to continuous improvement
Why You'll Love Working Here
  • 100% Employee Owned
  • Employer-paid health insurance
  • Dental, vision, long & short-term disability, and life insurance coverages
  • 401K with employer match
  • Paid time off, paid sick leave, and holidays
  • Uniforms provided
  • Supportive, Values-driven work culture

Applicants must be able to meet and maintain insurable driving status and pass a pre-employment drug test. We are an Equal Opportunity Employer.

Salary: $70,000-$115,000 (based on experience)

Northern Plains Equipment is 100% Employee-Owned

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