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Service Manager Jobs in McCall, ID (NOW HIRING)

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

New Meadows, ID · On-site

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Guest Service Cashier Full Time

Donnelly, ID · On-site

$12.50 - $16.25/hr

... Service Specialist Our Customer Service Specialist position is the first point of contact for the ... Employee Assistance Program (EAP) to help you with life's challenges- whether it's managing stress ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Managing margin and overall department profitability including minimizing shrink and maximizing ...

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Managing margin and overall department profitability including minimizing shrink and maximizing ...

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Managing margin and overall department profitability including minimizing shrink and maximizing ...

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Managing margin and overall department profitability including minimizing shrink and maximizing ...

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Managing margin and overall department profitability including minimizing shrink and maximizing ...

Showing results 21-40

Service Manager information

See McCall, ID salary details

$32.7K

$69.3K

$117.3K

How much do service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service manager in McCall, ID is $69,289.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $79,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What cities near McCall, ID are hiring for Service Manager jobs?

Cities near McCall, ID with the most Service Manager job openings:

Infographic showing various Service Manager job openings in McCall, ID as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $69,289 per year, or $33.3 per hour.

Customer Service Representative

Ed Staub & Sons Petroleum, Inc

Mccall, ID • On-site

$18/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 8 days ago


Job description

Job Summary
Ed Staub & Sons Petroleum, Inc. is seeking a highly motivated and experienced Customer Service Representative to join our team! This position is a Full Time, hourly role based out of our McCall, Idaho office. The Customer Service Representative will assist in protecting the company's image and reputation, while providing excellent service and experiences to our customers.
Compensation & Benefits
• Pay Rate: $18 and up depending experience
• Medical, Dental and Vision insurance
• Paid Vacation and Holidays
Responsibilities
• Respond to customer inquiries and requests in a timely and professional manner
• Record, update and track customer information
• Handle, resolve, and document customer complaints and concerns
• Provide troubleshooting to customers where it is appropriate
• Assist customers in executing their orders
• Support sales staff and technical staff in achieving customer service goals
• Build rapport with customers by proactively engaging them with clear and friendly communication
• Protect the company's image and reputation
• Process payments
• Maintain customer service databases
Requirements
• High School Diploma; Associates or Bachelor's Degree is preferred
• 1+ years of customer service experience
• Excellent communication, organizational, and problem-solving skills
• Attention to detail
• Strong IT skills
• Knowledge of customer service software and databases
• Ability to work in a busy and fast-paced environment