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Service Manager Jobs in Marrero, LA (NOW HIRING)

Empiric

Service Manager

New Orleans, LA · On-site

The Service Manager is responsible for leading and optimizing all service operations within their territory. This role has evolved from a primarily dispatching and customer-response function into a ...

Saba

Service Manager

New Orleans, LA

$55K - $60K/yr

The Service Manager is responsible for supervising all daily restaurant operations, maintains sanitation standards, and assists the Front of House staff on the floor in providing exemplary ...

Hobby Lobby Careers

Customer Service Manager

Harahan, LA

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Ford of Harvey

Ford Service Manager

Harvey, LA

$160K - $200K/yr

Ford of Harvey is seeking an experienced and motivated Service Manager to lead our service department in Harvey, LA. In this role, you will oversee daily operations, ensure excellent customer service ...

Ford of Harvey

Ford Service Manager

Harvey, LA · On-site

$160K - $200K/yr

Ford of Harvey is seeking an experienced and motivated Service Manager to lead our service department in Harvey, LA. In this role, you will oversee daily operations, ensure excellent customer service ...

Ford of Harvey

Ford Service Manager

Harvey, LA · On-site

$160K - $200K/yr

Ford of Harvey is seeking an experienced and motivated Service Manager to lead our service department in Harvey, LA. In this role, you will oversee daily operations, ensure excellent customer service ...

Ford of Harvey

Ford Service Manager

Harvey, LA · On-site

$160K - $200K/yr

Ford of Harvey is seeking an experienced and motivated Service Manager to lead our service department in Harvey, LA. In this role, you will oversee daily operations, ensure excellent customer service ...

Ford of Harvey

Ford Service Manager

Harvey, LA · On-site

$160K - $200K/yr

Ford of Harvey is seeking an experienced and motivated Service Manager to lead our service department in Harvey, LA. In this role, you will oversee daily operations, ensure excellent customer service ...

Hobby Lobby

Customer Service Manager

Harahan, LA · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Lakeside Toyota

Assistant Service Manager

Metairie, LA · On-site

Assistant Service Manager - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison ...

Lakeside Toyota

Assistant Service Manager

Metairie, LA · On-site

Assistant Service Manager - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison ...

Lakeside Toyota

Assistant Service Manager

Metairie, LA · On-site

Assistant Service Manager - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison ...

Fiery Crab

Restaurant Service Manager

Harvey, LA

$16/hr

As a Restaurant Service Manager, you will be responsible for overseeing and coordinating all aspects of the front-of-house operations to ensure exceptional customer service and dining experiences.

Fiery Crab

Restaurant Service Manager

Metairie, LA · On-site

$16/hr

As a Restaurant Service Manager, you will be responsible for overseeing and coordinating all aspects of the front-of-house operations to ensure exceptional customer service and dining experiences.

Fiery Crab

Restaurant Service Manager

Harvey, LA · On-site

$16/hr

As a Restaurant Service Manager, you will be responsible for overseeing and coordinating all aspects of the front-of-house operations to ensure exceptional customer service and dining experiences.

Goodyear

Service Manager - Metairie, LA

Metairie, LA · On-site

$60 - $80/hr

As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible ...

Fiery Crab

Restaurant Service Manager

Metairie, LA · On-site

$16/hr

DESCRIPTION As a Restaurant Service Manager, you will be responsible for overseeing and coordinating all aspects of the front-of-house operations to ensure exceptional customer service and dining ...

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All JobsService JobsService Manager JobsService Manager Jobs in Marrero, LA

Service Manager information

See Marrero, LA salary details

$30.2K

$63.9K

$108.3K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Marrero, LA is $63,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $73,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Marrero, LA?

The most popular types of Service jobs in Marrero, LA are:

What cities near Marrero, LA are hiring for Service Manager jobs?

Cities near Marrero, LA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Marrero, LA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $63,948 per year, or $30.7 per hour.

Service Manager

Empiric

New Orleans, LA • On-site

Other

Posted 18 days ago

Job description

We are excited to partner once again with a longstanding client of ours at Empiric. This company is an exceptional business in the heavy equipment sales and services sector.


This company has seen very strong growth over the last 3 years in particular, they are hiring for a Service Manager to be based out of their New Orleans Office.


The Service Manager is responsible for leading and optimizing all service operations within their territory. This role has evolved from a primarily dispatching and customer-response function into a strategic revenue driving position focused on maximizing technician utilization, increasing profitability, and growing recurring service revenue.


The Service Manager must balance the demands of emergency service requests with proactive scheduling, workforce development, and customer relationship management, ensuring that the company maintains market leadership this territory.


Responsibilities

  • Manage a dispatcher who performs day-to-day scheduling and dispatch of technicians to maximize efficiency and minimize non-billable time.
  • Oversee and explore NetSuite Field Service Management tools to optimize routes, prioritize calls, and reduce cost leakage from travel.
  • Monitor technician utilization metrics and continuously improve dispatching strategies to achieve target profit margins.
  • Actively manage existing preventative maintenance (PM) contracts, ensuring timely renewals and extensions.
  • Identify opportunities with current service customers to offer or expand contracts, increasing steady, repeatable revenue.
  • Collaborate with Sales and Project Management to align offerings with new equipment purchases, ensuring a seamless handoff into service.
  • Manage local warehouse operations, including receiving parts for service calls, processing machines for upcoming installations, and maintaining installation supplies. Collaborate with the Inventory Manager to consolidate stock and optimize company cash flow.
  • Monitor competitive activity within the territory and take proactive measures to retain and expand market share.
  • Maintain strong customer relationships by visiting customers to review their operations and explore potential service offerings.


Qualifications


  • Bachelor's degree or equivalent experience
  • Strong technical aptitude with the ability to understand and articulate mechanical and electrical concepts.
  • Experience with ERP/Field Service Management software (NetSuite preferred).
  • Proven leadership experience managing field service teams in a technical service industry.


If this opportunity aligns to your experience and you are interested in a conversation, please apply with your resume. This is a very unique opportunity to join a truly exceptional business that is a leader in their vertical.


Apply