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Service Manager Jobs in Houston, MS (NOW HIRING)

AutoZone

Part Sales Manager - Full Time

Aberdeen, MS · On-site

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

Crown Wireless

Wireless Retail Store Manager

Tupelo, MS · On-site

$19 - $23/hr

Deliver outstanding customer service from greeting to goodbye. * Maintain store cleanliness, keep displays current and merchandise to ensure the store is well stocked and organized. * Help customers ...

Walgreens

Customer Service Associate

Tupelo, MS · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Starbucks

store manager, Tupelo, MS

Tupelo, MS · On-site

We'd love to hear from people with: * 3 years retail / customer service management experience or * 4+ years of US Military service * Strong organizational, interpersonal and problem solving skills

Walgreens

Customer Service Associate

Tupelo, MS

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Thompson Machinery

Rental General Mechanic

Tupelo, MS · On-site

This individual will report to the Rental Store Manager or Service Manager and serve customers of the Rental Store. ESSENTIAL DUTIES & RESPONSIBILITIES * The Rental General Mechanic/Service Shop ...

Roses Discount Stores

Customer Service Associate

Pontotoc, MS · On-site

$12.50 - $17.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Nettleton, MS · On-site

$11.25 - $15.50/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Tupelo, MS · On-site

$13.75 - $19/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

U-Haul

Customer Service Representative

Tupelo, MS

$15.25 - $20.75/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Variety Stores LLC

Customer Service Associate

Nettleton, MS

$11.25 - $15.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

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All JobsService JobsService Manager JobsService Manager Jobs in Houston, MS

Service Manager information

See Houston, MS salary details

$29.3K

$62.2K

$105.4K

How much do service manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for service manager in Houston, MS is $62,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $71,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are popular job titles related to Service Manager jobs in Houston, MS? For Service Manager jobs in Houston, MS, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Houston, MS look for? The top searched job categories for Service Manager jobs in Houston, MS are:
What cities near Houston, MS are hiring for Service Manager jobs? Cities near Houston, MS with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Houston, MS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $62,223 per year, or $29.9 per hour.

Part Sales Manager - Full Time

AutoZone

Aberdeen, MS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

AutoZone rating

5.2

Company rating: 5.2 out of 10

Based on 1,923 frontline employees who took The Breakroom Quiz

35th of 39 rated national retailers

Job description

AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions. 

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field.  AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community. 
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Fair Chance:
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
What We're Looking For 
  • Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities. 
  • Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed. 
You'll Go The Extra Mile If You Have 
  • Exceptional Communication: Strong people skills and effective communication in both Spanish and English. 
  • Automotive Retail: Previous experience in automotive retail  
  • Certifications:  Automotive Service Excellence (ASE) Certification 
  • Leadership - Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team. 
  • Communication - Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.  
  • Metrics Mindedness - Monitor sales goals, inventory accuracy, and performance standards to drive business success.  
  • Process Orientation - Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.  
  • Teamwork - Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.  
  • Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.  
  • Safety & Compliance - Enforce PPE use, promote risk management practices, and uphold company safety standards.  
  • Commercial Account Support - Assist in managing commercial and hub departments to support timely deliveries and customer needs.  
  • Problem Solving - Resolve customer concerns and store operational issues swiftly, always upholding company policies. 

What AutoZone employees say

Pay

Benefits

Hours and flexibility

Workplace

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About AutoZone

Sourced by ZipRecruiter

AutoZone Inc (AutoZone) is a retailer and distributor of automotive replacement parts and accessories. The company provides new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. AutoZone sells automotive diagnostic and repair software through its subsidiary ALLDATA.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1979

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