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Service Manager Jobs in Forest, VA (NOW HIRING)

Food Service Manager 2

Lynchburg, VA

$48K - $63K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage up to 50 employees at a time About the job Join a leadership role overseeing multi-functional food service operations with a focus on client satisfaction, retention, and operational ...

Food Service Manager 2

Lynchburg, VA · On-site

$48K - $63K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage up to 50 employees at a time About the job Join a leadership role overseeing multi-functional food service operations with a focus on client satisfaction, retention, and operational ...

Food Service Manager 2

Lynchburg, VA

$48K - $63K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage up to 50 employees at a time About the job Join a leadership role overseeing multi-functional food service operations with a focus on client satisfaction, retention, and operational ...

Service Supervisor

Bedford, VA · On-site

$61K - $78K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

Service Supervisor

Bedford, VA

$61K - $78K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

Field Service Engineer

Moneta, VA · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Regional Service Manager Location: Travel, North Carolina Radon Medical Imaging is a world-class distributor of industry leading radiology equipment, a trusted independent medical device service ...

FT Customer Service Leader (538713)

Moneta, VA · On-site

$12.50 - $17.25/hr

Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability * Ensure repairs and maintenance tasks are ...

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Service Manager information

See Forest, VA salary details

$27.7K

$58.7K

$99.4K

How much do service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service manager in Forest, VA is $58,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $67,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What are the most commonly searched types of Service jobs in Forest, VA?

The most popular types of Service jobs in Forest, VA are:

What job categories do people searching Service Manager jobs in Forest, VA look for?

The top searched job categories for Service Manager jobs in Forest, VA are:

What cities near Forest, VA are hiring for Service Manager jobs?

Cities near Forest, VA with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Forest, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,684 per year, or $28.2 per hour.

Food Service Manager 2

Sodexo

Lynchburg, VA

$48K - $63K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Sodexo rating

6.4

Company rating: 6.4 out of 10

Based on 1,146 frontline employees who took The Breakroom Quiz

345th of 492 rated business services


Job description

Manage up to 50 employees at a time

About the job

Join a leadership role overseeing multi-functional food service operations with a focus on client satisfaction, retention, and operational performance. This position supports revenue and profit goals through disciplined execution of programs, safety standards, and daily operational oversight while fostering an engaged and well-supported team.


Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $48875 - $63250

What's in it for you

  • Lead diverse food service operations that directly influence client satisfaction and retention.
  • Drive operational excellence through execution of standard processes and performance metrics.
  • Gain hands-on exposure to purchasing, inventory control, food cost management, and forecasting.
  • Champion food safety, sanitation, and workplace safety initiatives.
  • Build trusted client relationships while supporting account growth and profitability.
  • Develop leadership skills through coaching, delegation, and team engagement initiatives.


What you'll bring 

  • Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting.
  • Experience using automated food inventory, ordering, production, and management systems.
  • Knowledge of food safety regulations, sanitation practices, and workplace safety standards.
  • Experience supporting quality, patient satisfaction, and service delivery across operations.
  • Proven success coaching teams, providing feedback, and supporting compliance and engagement.


Requirements

  • Education Requirement: High school diploma or GED
  • Related Experience: 0- 1 years


What we offer 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: 

  • Medical, Dental, Vision Care and Wellness Programs 

  • 401(k) Plan with Matching Contributions 

  • Paid Time Off and Company Holidays 

  • Career Growth Opportunities and Tuition Reimbursement 

More extensive information is provided to new employees upon hire.

Who we are 

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form. 


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