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Service Manager Jobs in Durham Region, ON (NOW HIRING)

Manage waste and recycling, including bins and skips. * Ensure yard signage, fencing, gates, and ... Report mechanical issues to supervisors and coordinate with service providers as required.

... services, locating merchandise and making purchase decisions. 3. Resolves customer issues and refers concerns to management where appropriate. 4. Maintains salesfloor presentation by stocking and ...

... services, locating merchandise and making purchase decisions. 3. Resolves customer issues and refers concerns to management where appropriate. 4. Maintains salesfloor presentation by stocking and ...

... services, locating merchandise and making purchase decisions. 3. Resolves customer issues and refers concerns to management where appropriate. 4. Maintains salesfloor presentation by stocking and ...

Operations Manager

Walkerton, ON · On-site

CA$73K - CA$106K/yr

By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do: Support ...

Your 3 -5 years of quick service experience in a supervisory role combined with your practical ... Manager specific incentives * Team Tim Hortons Scholarship Program * Advancement opportunities

Your 3 -5 years of quick service experience in a supervisory role combined with your practical ... Manager specific incentives * Team Tim Hortons Scholarship Program * Advancement opportunities

Your 3 -5 years of quick service experience in a supervisory role combined with your practical ... Manager specific incentives * Team Tim Hortons Scholarship Program * Advancement opportunities

Your 3 -5 years of quick service experience in a supervisory role combined with your practical ... Manager specific incentives * Team Tim Hortons Scholarship Program * Advancement opportunities

Project Manager

Durham, ON · On-site

CA$119/hr

Project Manager The Project Manager provides overall direction, administration, and coordination of ... Kenaidan Contracting Ltd. does not accept resumes from recruitment agencies, employment services or ...

Project Manager The Project Manager provides overall direction, administration, and coordination of ... Kenaidan Contracting Ltd. does not accept resumes from recruitment agencies, employment services or ...

Your 3 -5 years of quick service experience in a supervisory role combined with your practical ... Manager specific incentives * Team Tim Hortons Scholarship Program * Advancement opportunities

Your 3 -5 years of quick service experience in a supervisory role combined with your practical ... Manager specific incentives * Team Tim Hortons Scholarship Program * Advancement opportunities

Assistant Manager

Harriston, ON · On-site

CA$40K/yr

Your 3 -5 years of quick service experience in a supervisory role combined with your practical ... Manager specific incentives * Team Tim Hortons Scholarship Program * Advancement opportunities

Case Manager Entry

Chatsworth, ON · On-site

CA$21.33 - CA$22.45/hr

VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start ... JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level case management services to clients ...

As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You ...

Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience * Responsible to lead all aspects of account management ...

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Service Manager information

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Durham Region, ON?

The most popular types of Service jobs in Durham Region, ON are:

What job categories do people searching Service Manager jobs in Durham Region, ON look for?

The top searched job categories for Service Manager jobs in Durham Region, ON are:

What cities near Durham Region, ON are hiring for Service Manager jobs?

Cities near Durham Region, ON with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Durham Region, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Seasonal Service Helper

Avenir Energy

Flesherton, ON • On-site

Other

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description


About Avenir Energy Ltd.
Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North America.

At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a seasonal member of our team, you’ll enjoy:

  • Comprehensive Benefits: Coverage for health, dental, and life insurance

  • Retirement Planning: RRSP and TFSA options with employer-matching contributions to help you plan for your financial future.

  • Work-Life Balance: Vacation, floater days, and flexible time-off programs to ensure you have time to recharge.

  • Incentive Programs: Quarterly performance-based rewards for both individual and company achievements.

Position Summary

Avenir Energy is seeking a dependable and hardworking Service Helper to support daily operations across our yard, facilities, and service activities. This hands-on role provides essential assistance by contributing to safe, efficient, and well-maintained operations. Key responsibilities include supporting propane tank handling and preparation, performing general equipment and facility upkeep, maintaining clean and organized yard areas, and assisting with seasonal tasks such as snow removal and site safety checks.

The ideal candidate is mechanically inclined, safety-focused, and comfortable working in a physical, fast-paced environment. This is a seasonal position, expected to run until March 2027, and is eligible for the benefits outlined above.

General Support

  • Assist with filling cylinders and re-valving tanks, as directed by the Service Manager.
  • Assist drivers with truck staging (e.g., clearing snow, guiding for safe parking).
  • Support loading/unloading activities as directed by branch leadership.
  • Handle deliveries of maintenance supplies and parts.
  • Provide ad hoc assistance during branch projects, audits, and seasonal operations.


Yard & Grounds

  • Maintain clean, organized, and hazard-free yard areas.
  • Snow removal, salting, and sanding in winter months (walkways, entrances, and critical yard areas).
  • Manage waste and recycling, including bins and skips.
  • Ensure yard signage, fencing, gates, and lighting are functional and in good condition.

Equipment & Facilities

  • Perform daily yard and equipment inspections (fuel tanks, hoses, fittings, loading docks, and fleet staging areas).
  • Minor equipment upkeep such as greasing fittings, cleaning, and safety checks.
  • Report mechanical issues to supervisors and coordinate with service providers as required.
  • Support propane tank storage and organization (if applicable, within regulatory compliance).
  • Maintain branch tools and ensure they are stored and available for staff use.
  • Prepare tanks for redeployment or refurbishing, including cleaning, inspection, and staging for service requirements.
  • Minor building repairs/maintenance

Health, Safety & Compliance

  • Monitor and report safety hazards (spills, obstructions, damaged equipment, etc.).
  • Assist with monthly branch safety inspections and audits.
  • Maintain compliance logs for yard checks, lighting, emergency exits, and fire extinguishers.
  • Support in setting up and maintaining spill kits, first aid stations, and PPE stock.

Qualifications and Skills

  • Mechanical Aptitude: Comfortable using small tools and equipment (training provided).

  • Customer Service: Positive attitude and willingness to assist customers and teammates.

  • Time Management: Ability to manage multiple tasks and prioritize effectively.

  • Team Player: Works well independently and within a team environment.

  • Licensing: Valid driver’s license required.

Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage.

By applying for a position with Avenir Energy, you understand that we use third-party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. You also understand that offers of employment are contingent upon the successful completion of appropriate background checks. The type of checks performed is determined by the role and Avenir Energy’s employment policies. You will be notified during the hiring process which checks you are required to complete.


 

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