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Service Manager Jobs in Coquitlam, BC (NOW HIRING)

Mercedes-Benz Langley

Service Technician

Langley, BC · On-site

Ensure warranty add-ons have Service Manager's signature on the job. * Maintain or exceed Productivity and Efficiency Objectives set by Service Manager. Advantages of the Dilawri Lifestyle: * First ...

Daikin

HVAC Technical Service Manager

Burnaby, BC · On-site

Lead technical support, field service, and training for Daikin products within the assigned ... Strong organization, time management, and multi‑project coordination. * Ability to remain calm ...

Peterbilt Pacific

Service Technician

Delta, BC · On-site

CA$48.49 - CA$53.88/hr

Remain accountable to the Service Manager and Shop Foreman for all work performed * Tag warranty parts and customer parts as required * Journeyman Technicians to provide training and leadership for ...

Fortinet

Service Delivery Manager

Burnaby, BC · On-site

CA$87K - CA$107K/yr

Service Delivery Manager (Contract) We are looking for a Contract Service Delivery Manager (SDM) to join the Security Operations as-a-Service (SOCaaS) team. We are a dynamic, inspired, and energetic ...

Fortinet, Inc.

Service Delivery Manager

Burnaby, BC

CA$87K - CA$107K/yr

Service Delivery Manager (Contract) We are looking for a Contract Service Delivery Manager (SDM) to join the Security Operations as-a-Service (SOCaaS) team. We are a dynamic, inspired, and energetic ...

ABB

Associate Field Service Technologist

Coquitlam, BC · Hybrid

CA$67K - CA$99K/yr

Service Manager ABB is a global technology leader in automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps ...

Mercedes-Benz Langley

Service Advisor

Langley, BC

CA$80K - CA$110K/yr

Founded in 1985, Dilawri is Canada's largest automotive group and one of Canada's Best Managed ... The Service Advisor plays an integral role in supporting service department operations and ...

New

Svante

IT Service Delivery Lead

Burnaby, BC · On-site

Management (M1) Reports To: Director, Information Technology Who are we? Svante is a rapidly ... Purpose of the Role As theIT Service Delivery Lead, you will lead the delivery, reliability, and ...

Svante

IT Service Delivery Lead

Burnaby, BC · On-site

Management (M1) Reports To: Director, Information Technology Who are we? Svante is a rapidly ... Purpose of the Role As the IT Service Delivery Lead , you will lead the delivery, reliability, and ...

BLM Group

Field Service Technician

Vancouver, BC · On-site

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

PALFINGER

Marine Service Technician

Langley, BC · On-site

Communicate clearly with the Service Coordinator, Service Manager, and customers regarding job progress and findings. * Test and verify equipment performance after service or repair to ensure safety ...

Alsco Inc

District Manager

Surrey, BC · On-site

CA$70K/yr

Reports to the Service Manager. Salary range $70k to 80k Essential Functions: - Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily ...

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Service Manager information

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Coquitlam, BC?

The most popular types of Service jobs in Coquitlam, BC are:

What job categories do people searching Service Manager jobs in Coquitlam, BC look for?

The top searched job categories for Service Manager jobs in Coquitlam, BC are:

What cities near Coquitlam, BC are hiring for Service Manager jobs?

Cities near Coquitlam, BC with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Coquitlam, BC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Food Services Manager

Chartwell Retirement Residences

Langley, BC • On-site

Full-time

Posted 4 days ago

Job description

The Food Service Manager is responsible for all aspects of the residence's food service department.  The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations.    Assists in maintaining a safe and secure environment for residents, visitors and other staff members. 

If you: 

  • Love seniors who have life experiences and stories to tell. 
  • Love food - serving customers great food and beverages and working with a team who does too.  
  • Love providing a personalized and memorable dining experience 

Read on! What you get at Chartwell  

  • We believe in Making People's Lives Better for our residents, their families, and our employees.  
  • Grow your career at Chartwell where we have General Managers who started their career in the dining room  
  • Bring your availability to us and get an opportunity that fits your busy life 

What you bring: 

  • Previous management experience in food service 
  • Previous cooking and serving experience in food service 
  • Leadership skills to guide and support the food and beverage team 
  • A passion for providing exceptional customer experience  
  • Energy, enthusiasm, and an irresistible smile    

What you will get to do: 

  • Confidently lead and manage the food services team  
  • Create a warm and comfortable dining room atmosphere and positive impression at each meal  
  • Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction  
  • Training to grow your skills and learn how to become an experiential leader  
  • Learn every day 

At Chartwell, we're all about Making People's Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. 

Chartwell's commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448. 

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position. 

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Apply