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Service Manager Ii Jobs (NOW HIRING)

Service Manager II

Brooklyn, NY · On-site

$99K - $124K/yr

BENEFITS FOR SERVICE MANAGER II: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

Service Manager II

Manhattan, NY · On-site

$99K - $124K/yr

BENEFITS FOR SERVICE MANAGER II: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget. * Strategize for Success: Prepare ...

Service Manager II

Baltimore, MD · On-site

$35 - $37/hr

Position Overview The Service Manager I is entrusted with a range of responsibilities, including attending to repair requests, conducting preventative maintenance, preparing residences for occupancy ...

Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget. * Strategize for Success: Prepare ...

Responsible for managing budget/ P&L to maintain spend in line with budgetary limitations * Responsible for the adoption of CC best practices and service offerings to ensure consistency of service.

New

Liaise with colleagues to ensure best practice and continual improvement in the delivery of service to the business. * Establishes productive relationships and networks at the Senior Management level ...

Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget. * Strategize for Success: Prepare ...

Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP ...

Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP ...

Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP ...

Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP ...

Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP ...

Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP ...

Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP ...

Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP ...

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Service Manager Ii information

See salary details

$33K

$70K

$118.5K

How much do service manager ii jobs pay per year?

As of Sep 15, 2026, the average yearly pay for service manager ii in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Service Manager Ii vs Service Supervisor?

AspectService Manager IiService Supervisor
CredentialsTypically requires a bachelor's degree and relevant certificationsOften requires a high school diploma or associate degree, with some certifications preferred
Work EnvironmentManages teams, oversees service operations, and interacts with clientsSupervises technicians or service staff, focusing on daily operations and team coordination
Industry UsageCommonly used in service industries like IT, automotive, and facilities managementFrequently found in similar industries, often as a frontline supervisory role

The Service Manager Ii typically holds a higher level of responsibility, overseeing multiple teams and strategic planning, whereas the Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in service delivery but differ mainly in scope and seniority.

Do you need a degree to be a service manager?

A degree is not always required to become a Service Manager, but many employers prefer candidates with a bachelor's degree in business, management, or a related field. Relevant experience, strong leadership skills, and industry certifications can also be important qualifications for this role.

Is a Service Manager II a stressful job?

A Service Manager II role can be stressful due to responsibilities such as overseeing service operations, managing customer expectations, and handling personnel issues. The level of stress often depends on the industry, company size, and workload, but strong organizational and communication skills are essential to manage the demands effectively.

What cities are hiring for Service Manager Ii jobs?

Cities with the most Service Manager Ii job openings:

What are the most commonly searched types of Service Ii jobs?

The most popular types of Service Ii jobs are:

What states have the most Service Manager Ii jobs?

States with the most job openings for Service Manager Ii jobs include:

What are popular job titles related to Service Manager Ii jobs?

For Service Manager Ii jobs, the most frequently searched job titles are:

Infographic showing various Service Manager Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Service Manager II

Brooklyn, NY • On-site

Din Tai Fung
Restaurants • 10K+ employees

$99K - $124K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Din Tai Fung Restaurant rating

7.5

Company rating: 7.5 out of 10

Based on 42 frontline employees who took The Breakroom Quiz


Job description

LOCATION: The Brook, 567 Fulton St #19G, Brooklyn, NY 11201, USA
SALARY RANGE FOR SERVICE MANAGER II: $99,520 - $124,400 annual base salary
The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.
BENEFITS FOR SERVICE MANAGER II:
  • Competitive Pay & Benefits
  • Employer Contribution for individuals and eligible dependents' medical insurance
  • Dental, Vision, and Life Insurance
  • Health Savings Account (HSA)
  • Commuter Spending Accounts
  • 401(k) Plan with company match
  • Employee Assistance Program
  • Discounts through BenefitHub
  • Employee Meal Discounts
  • Paid Time Off (PTO) to support work-life balance (accrued based on length of service)
  • Paid Sick Leave (PSL) to care for your health or loved ones
  • Quarterly Wellness Days - extra time off to recharge every season
  • Opportunities for growth; we love promoting within!

JOB PURPOSE:
The Service Manager II is responsible for overseeing the daily performance of the server teams to ensure exceptional guest experiences. They uphold brand standards, maintain service excellence, and foster a positive, professional work environment aligned with our company's mission, values, and service vision.
JOB RESPONSIBILITIES:
  • Ensure servers deliver a consistent, welcoming guest experience. Maintain brand standards at the door and table, ensuring smooth transitions from arrival to seating to service.
  • Train and coach servers for performance excellence. Model company values and standards in all interactions.
  • Set clear goals for the server team. Monitor performance, deliver feedback, recognize outstanding contributions, and administer corrective actions when necessary.
  • Partner with other FOH leadership to maximize server productivity and manage labor costs. Manage call-outs and shift coverage while maintaining service excellence.
  • Assist with FOH inventory (menus, server tools, POS supplies) and communicate needs proactively.
  • JOB REQUIREMENTS FOR SERVICE MANAGER II:
  • High school diploma or equivalent.
  • 5+ years restaurant management experience in casual or upscale casual dining.
  • 1+ years of restaurant lead or supervisory experience preferred.
  • Ability to stand for long periods of time.
  • Ability to lift 20+ lbs.
  • Comfortable with being exposed to hot and cold temperatures.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally
Equal Opportunity Employer:
Din Tai Fung North America is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment and welcome all qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status, in accordance with applicable federal, state/provincial, and local laws.
U.S. Employment Eligibility:
In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, please visit: https://www.e-verify.gov/employees.

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