Development, customization and configuration of Dynamics CRM * Experience in SSIS, WebServices and ... other integration development * Experienced working on SSRS reports and advantage if worked in ...
Development, customization and configuration of Dynamics CRM * Experience in SSIS, WebServices and ... other integration development * Experienced working on SSRS reports and advantage if worked in ...
Management and Program Analyst
Milwaukee, WI · On-site
$74K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... and analyzing operational information; drawing conclusions; and developing alternatives.
Management and Program Analyst
Milwaukee, WI · On-site
$74K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... and analyzing operational information; drawing conclusions; and developing alternatives.
Management and Program Analyst
Milwaukee, WI · On-site
$74K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... and analyzing operational information; drawing conclusions; and developing alternatives.
Management and Program Analyst
Milwaukee, WI · On-site
$74K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... and analyzing operational information; drawing conclusions; and developing alternatives.
Supervisor of Service Engineers
Mequon, WI · On-site
Management Skills and Experience * 3 - 5 years supervisory experience * 10 plus prior field service or maintenance experience * Strong troubleshooting and analytical skills * Excellent communication ...
Supervisor of Service Engineers
Mequon, WI · On-site
Management Skills and Experience * 3 - 5 years supervisory experience * 10 plus prior field service or maintenance experience * Strong troubleshooting and analytical skills * Excellent communication ...
Our company provides application analysis, design, development and programming, software ... Execute Service Management Activities (IMPMCMetc.) * Partner with project teams to Identify ...
Our company provides application analysis, design, development and programming, software ... Execute Service Management Activities (IMPMCMetc.) * Partner with project teams to Identify ...
Help Desk Analyst II - Full-Time/Part-Time/Casual All Shifts
Milwaukee, WI · On-site
$20.25 - $27.50/hr
Under the supervision of Sr. Director - IT & Security, the Help Desk Analyst II is an experienced ... Manage incidents and service requests through the ITSM system with a high standard of quality ...
Help Desk Analyst II - Full-Time/Part-Time/Casual All Shifts
Milwaukee, WI · On-site
$20.25 - $27.50/hr
Under the supervision of Sr. Director - IT & Security, the Help Desk Analyst II is an experienced ... Manage incidents and service requests through the ITSM system with a high standard of quality ...
Help Desk Analyst II - Full-Time/Part-Time/Casual All Shifts
Milwaukee, WI · On-site
$20.25 - $27.50/hr
Under the supervision of Sr. Director - IT & Security, the Help Desk Analyst II is an experienced ... Manage incidents and service requests through the ITSM system with a high standard of quality ...
Help Desk Analyst II - Full-Time/Part-Time/Casual All Shifts
Milwaukee, WI · On-site
$20.25 - $27.50/hr
Under the supervision of Sr. Director - IT & Security, the Help Desk Analyst II is an experienced ... Manage incidents and service requests through the ITSM system with a high standard of quality ...
Help Desk Analyst II - Full-Time/Part-Time/Casual All Shifts
Milwaukee, WI · On-site
$20.25 - $27.50/hr
Under the supervision of Sr. Director - IT & Security, the Help Desk Analyst II is an experienced ... Manage incidents and service requests through the ITSM system with a high standard of quality ...
Help Desk Analyst II - Full-Time/Part-Time/Casual All Shifts
Milwaukee, WI · On-site
$20.25 - $27.50/hr
Under the supervision of Sr. Director - IT & Security, the Help Desk Analyst II is an experienced ... Manage incidents and service requests through the ITSM system with a high standard of quality ...
Drive service quality improvements through trend analysis, reporting, and process optimization * Manage ticket queues, escalations, and incident resolution activities using service management tools
Drive service quality improvements through trend analysis, reporting, and process optimization * Manage ticket queues, escalations, and incident resolution activities using service management tools
Drive service quality improvements through trend analysis, reporting, and process optimization * Manage ticket queues, escalations, and incident resolution activities using service management tools
Drive service quality improvements through trend analysis, reporting, and process optimization * Manage ticket queues, escalations, and incident resolution activities using service management tools
Service Manager - Glendale, WI
Glendale, WI · On-site
$25 - $30/hr
Minimum 1 year of previous Automotive Service management experience * Valid driver's license * Must ... Ability to review, analyze, and interpret information, identify problems, and make decisions
Service Manager - Glendale, WI
Glendale, WI · On-site
$25 - $30/hr
Minimum 1 year of previous Automotive Service management experience * Valid driver's license * Must ... Ability to review, analyze, and interpret information, identify problems, and make decisions
Drive service quality improvements through trend analysis, reporting, and process optimization * Manage ticket queues, escalations, and incident resolution activities using service management tools
Drive service quality improvements through trend analysis, reporting, and process optimization * Manage ticket queues, escalations, and incident resolution activities using service management tools
Financial Service Analyst
Germantown, WI · On-site
This role requires experience in a portfolio management or investment services environment, strong database querying skills, and the ability to build clear, actionable insights using data ...
Quick apply
Financial Service Analyst
Germantown, WI · On-site
This role requires experience in a portfolio management or investment services environment, strong database querying skills, and the ability to build clear, actionable insights using data ...
CRM Developer/Analyst
Milwaukee, WI · On-site
Company Description Procom is a leading provider of professional IT services and staffing to ... Application Development Project Management Quality Assurance Business/Systems Analysis ...
CRM Developer/Analyst
Milwaukee, WI · On-site
Company Description Procom is a leading provider of professional IT services and staffing to ... Application Development Project Management Quality Assurance Business/Systems Analysis ...
We are seeking a Lead Knowledge Enablement Analyst to join our Product Operations team. This role ... Experience supporting service management, operational readiness, change management, training ...
We are seeking a Lead Knowledge Enablement Analyst to join our Product Operations team. This role ... Experience supporting service management, operational readiness, change management, training ...
Director of Food Services
Milwaukee, WI · On-site
... analyze food service operations to identify areas for improvement and implement corrective actions as necessary. - Oversee inventory management, ensuring optimal stock levels and minimizing waste ...
Director of Food Services
Milwaukee, WI · On-site
... analyze food service operations to identify areas for improvement and implement corrective actions as necessary. - Oversee inventory management, ensuring optimal stock levels and minimizing waste ...
Sales Analyst
Cedarburg, WI · On-site
Ability to accurately manage data elements and analysis in a variety of internal and customer-owned ... Service recognition and employee rewards * Employee referral program * Tuition reimbursement * Work ...
Sales Analyst
Cedarburg, WI · On-site
Ability to accurately manage data elements and analysis in a variety of internal and customer-owned ... Service recognition and employee rewards * Employee referral program * Tuition reimbursement * Work ...
Sales Analyst
Cedarburg, WI · On-site
Ability to accurately manage data elements and analysis in a variety of internal and customer-owned ... Service recognition and employee rewards * Employee referral program * Tuition reimbursement * Work ...
Sales Analyst
Cedarburg, WI · On-site
Ability to accurately manage data elements and analysis in a variety of internal and customer-owned ... Service recognition and employee rewards * Employee referral program * Tuition reimbursement * Work ...
Sales Analyst
Cedarburg, WI · On-site
Ability to accurately manage data elements and analysis in a variety of internal and customer-owned ... Service recognition and employee rewards * Employee referral program * Tuition reimbursement * Work ...
Sales Analyst
Cedarburg, WI · On-site
Ability to accurately manage data elements and analysis in a variety of internal and customer-owned ... Service recognition and employee rewards * Employee referral program * Tuition reimbursement * Work ...
Director of Food Services
Milwaukee, WI · On-site
$90 - $130/hr
Monitor and analyze food service operations to identify areas for improvement and implement corrective actions as necessary.Oversee inventory management, ensuring optimal stock levels and minimizing ...
Director of Food Services
Milwaukee, WI · On-site
$90 - $130/hr
Monitor and analyze food service operations to identify areas for improvement and implement corrective actions as necessary.Oversee inventory management, ensuring optimal stock levels and minimizing ...
Service Management Analyst information
See Milwaukee, WI salary details
$42.4K - $50.3K
8% of jobs
$50.3K - $58.3K
12% of jobs
$62.5K is the 25th percentile. Wages below this are outliers.
$58.3K - $66.3K
11% of jobs
$66.3K - $74.3K
14% of jobs
The median wage is $78.6K / yr.
$74.3K - $82.2K
11% of jobs
$82.2K - $90.2K
12% of jobs
$96.4K is the 75th percentile. Wages above this are outliers.
$90.2K - $98.2K
11% of jobs
$98.2K - $106.1K
5% of jobs
$106.1K - $114.1K
11% of jobs
$114.1K - $122.1K
5% of jobs
$122.1K - $130.1K
1% of jobs
$42.4K
$83.7K
$130.1K
How much do service management analyst jobs pay per year?
As of Sep 3, 2026, the average yearly pay for service management analyst in Milwaukee, WI is $83,707.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $100,500.00 per year, depending on experience, location, and employer.
What does a service management analyst do?
A Service Management Analyst is responsible for overseeing and improving IT service delivery within an organization. They monitor service performance, analyze data to identify trends or issues, and work to optimize processes related to IT services. Their duties often include incident management, problem resolution, process documentation, and ensuring compliance with service level agreements (SLAs). By collaborating with IT teams and stakeholders, they help enhance the overall efficiency and reliability of IT services.
How does a service management analyst typically collaborate with other IT and business teams to improve service delivery?
Service Management Analysts often serve as a bridge between IT departments and business units, working closely with both to identify service inefficiencies and recommend improvements. They regularly facilitate meetings, gather feedback from end users, and coordinate with technical teams to implement process enhancements. Effective communication and stakeholder management are crucial, as Analysts must translate business requirements into actionable IT solutions while ensuring alignment with broader organizational goals. This role often requires juggling multiple projects and adapting to changing priorities, making collaboration skills essential for success.
What are the key skills and qualifications needed to thrive as a service management analyst, and why are they important?
To thrive as a Service Management Analyst, you need a solid understanding of IT service management principles, analytical skills, and typically a degree in information technology or a related field. Familiarity with ITIL frameworks, ticketing systems (like ServiceNow or Jira), and relevant certifications such as ITIL Foundation are highly valued. Strong communication, problem-solving, and customer service skills help analysts excel in cross-functional teams and client interactions. These abilities ensure efficient incident resolution, continuous service improvement, and high customer satisfaction in IT environments.
What are popular job titles related to Service Management Analyst jobs in Milwaukee, WI?
For Service Management Analyst jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Service Management Analyst jobs in Milwaukee, WI look for?
The top searched job categories for Service Management Analyst jobs in Milwaukee, WI are:
Job description
Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
- At least 1 year of experience in Developing MS Dynamics CRM application using .NET, C#, JScript
- At least 2 year of experience in software development life cycle.
- At least 2 years of experience in translating functional/non-functional requirements to system requirements.
- Experience and understanding of in Production support and performance engineering.
- Hands on experience in Dynamics CRM, .NET C#, JScript
- Development, customization and configuration of Dynamics CRM
- Experience in SSIS, WebServices and other integration development
- Experienced working on SSRS reports and advantage if worked in Power BI
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
 ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
1.This is a Full-Time & Permanent job opportunity for you.
2.Only US Citizen Green Card Holder   can apply.
3.No  GC-EAD, H4-EAD  L2-EAD OPT-EAD, H1B & TN candidates please.
4.Please mention your Visa Status in your email or resume.
About Sonsoft
Sourced by ZipRecruiter
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Alpharetta, GA, US
Year founded
2007