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Service Line Manager Jobs in Houston, TX (NOW HIRING)

The Facility Integrity Operations Manager will support and grow Facility Integrity service line, reporting directly to the Director of Facility Integrity. This position includes focus on executing ...

The Facility Integrity Operations Manager will support and grow Facility Integrity service line, reporting directly to the Director of Facility Integrity. This position includes focus on executing ...

With accelerating infrastructure investment worldwide, our services are in great demand. We invite ... Manage and deliver Ports & Maritime projects as the client facing point of contact, by leading ...

With accelerating infrastructure investment worldwide, our services are in great demand. We invite ... Manage and deliver Ports & Maritime projects as the client facing point of contact, by leading ...

With accelerating infrastructure investment worldwide, our services are in great demand. We invite ... Manage and deliver Ports & Maritime projects as the client facing point of contact, by leading ...

Showing results 21-40

Service Line Manager information

See Houston, TX salary details

$29.2K

$61.9K

$104.8K

How much do service line manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service line manager in Houston, TX is $61,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $71,200.00 per year, depending on experience, location, and employer.

What is a service line manager?

A Service Line Manager is a professional responsible for overseeing and coordinating a specific set of services within an organization, often within healthcare or large enterprises. They manage the delivery, quality, and profitability of their service line, ensuring that operations run smoothly and meet organizational goals. Their role typically involves strategic planning, budgeting, staff oversight, and process improvement to enhance both client and business outcomes.

How does a service line manager typically collaborate with cross-functional teams to achieve service delivery goals?

A Service Line Manager works closely with cross-functional teams such as operations, sales, finance, and IT to ensure seamless service delivery and continuous improvement. They coordinate with these departments to align resources, resolve issues quickly, and implement strategic initiatives. Regular meetings, clear communication, and collaborative problem-solving are essential to balancing client needs, operational efficiency, and business objectives. This teamwork fosters innovation and supports the achievement of service line targets.

What are the key skills and qualifications needed to thrive as a service line manager, and why are they important?

To thrive as a Service Line Manager, you need strong leadership abilities, project management experience, and expertise in the specific service area, often supported by a relevant bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, budget management software, and sometimes certifications like PMP or Lean Six Sigma are typically required. Outstanding communication, problem-solving skills, and the capacity to motivate cross-functional teams set exceptional managers apart. These skills and qualities are crucial for driving service excellence, operational efficiency, and team engagement within the organization.

What is the difference between Service Line Manager vs Project Manager?

AspectService Line ManagerProject Manager
CredentialsRelevant industry certifications, management experienceProject management certifications (PMP), relevant experience
Work EnvironmentOversees multiple projects within a service line, strategic focusManages individual projects, tactical focus
Employer & Industry UsageCommon in consulting, healthcare, IT sectorsWidely used across various industries including construction, IT, engineering

While both roles involve management, a Service Line Manager oversees multiple projects within a specific service area, focusing on strategic growth and client relationships. A Project Manager handles individual projects, ensuring they are completed on time and within scope. The Service Line Manager has a broader scope, often managing teams and resources across projects, whereas the Project Manager concentrates on the execution of specific projects.

What cities near Houston, TX are hiring for Service Line Manager jobs?

Cities near Houston, TX with the most Service Line Manager job openings:

Infographic showing various Service Line Manager job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $66,820 per year, or $32.1 per hour.

Sterile Processing Liaison

Houston, TX • On-site

Full-time

Posted 8 days ago


Houston Methodist rating

8.2

Company rating: 8.2 out of 10

Based on 301 frontline employees who took The Breakroom Quiz


Job description

At Houston Methodist, the Sterile Processing Liaison position is responsible for providing direct service line specific support to a specific service line specialty (i.e., Neuro, Plastics, and General, etc.) within the OR Suite. This position is responsible for reviewing weekly and daily OR schedules as well as instrument reports from the current electronic instrument tracking system to determine and forecast the needs of the specific service line up to and including determining instrument need and tray conflicts and setting assembly priority. The SP Liaison position will review any and all conflicts with the OR Charge Nurse or Service Line Manager, performing daily rounds in the suite with frequency throughout the shift to help manage any instrument and supply issues or conflicts, as well as complete the needs list for the next day's cases. Serving as a fully functional technician in the Sterile Processing department as needed, this position must demonstrate advanced knowledge of sterilization techniques, surgical instruments, and have an in-depth understanding of the relationship between Sterile Processing and other departments within the hospital.
FLSA STATUS
Non-exempt
QUALIFICATIONS
EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE
  • Four years of Sterile Processing experience in an acute care hospital
  • Service line experience preferred

LICENSES AND CERTIFICATIONS
Required
  • Sterile Processing certification: CRCST or CSPDT and
  • Certified Instrument certification: CIS or CSIS within 1 year

KNOWLEDGE AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Independently demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Follows Universal Precautions by wearing the appropriate protective attire while working in the Decontamination area
  • Advanced knowledge of infection control, decontamination, and sterilization techniques
  • Knowledge and ability to operate, troubleshoot, and train staff on all departmental equipment including, but no limited to, sterilizers, washers, ultrasonic washers, and cart washers
  • Proficiency in utilization of basic computer programs such as Microsoft Office and electronic instrument tracking system, if applicable
  • Displays ability to manage time by completing assigned work and cleaning workstation at the end of each shift as a fully competent SPD Tech
  • Demonstrates advanced knowledge of sterilization techniques, surgical instruments. Completes departmental and institutional competencies within established required timelines
  • Reads the OR Schedule proficiently
  • Able to work independently, self-guided and motivated

ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
  • Serves as the primary representative/liaison of Sterile Processing department through a collaborative working relationship with Operating Room (OR) staff to identify process improvement needs for SPD to share with management. Assumes charge responsibility in the absence of the SPD Coordinator.
  • Demonstrates teamwork by responding positively to requests for assistance. Collaborates to foster healthy work relationships in the work environment. Seeks guidance from interprofessional health care team, when needed, and applies feedback to improve workflow outcomes.
  • Works collaboratively with the OR staff to provide timely sterile products, trays, and case carts, where applicable, based on previously identified needs, demonstrating consistency and continuous workflow between the OR and Sterile Processing. Drives recommendations for improvement of department scores for employee engagement.

SERVICE ESSENTIAL FUNCTIONS
  • Serves as the content expert by performing decontamination and assembling of complex surgical trays, individual and potentially customized instrumentation and equipment utilizing established count sheets. Consistently wraps or contains items appropriately according to size and type of instrument or equipment.
  • Performs, documents, and maintains all immediate use steam sterilization cycles ran within the OR suite.
  • Monitors, reads, documents, and interprets all parameters for all types of sterilizers to ensure proper function, i.e., Steam, ETO and Low Temperature Hydrogen Peroxide.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Implements effective workflow with staff from the interprofessional health care team concerning patient safety to improve outcomes and the safe transition of care through effective assignment and shift handoffs and uses a structured format for regular communication with staff members and physicians, as appropriate.
  • Ensures the effectiveness of the sterilization process by using internal, external and biological monitoring systems appropriately utilizing established department protocols and sterilizer manufacturers’ instructions for use.
  • Utilizes appropriate cleaning detergents and agents by reading directions and MSDS sheets. Utilizes all department equipment according to manufacturers’ instructions for use and departmental policies and protocols.

FINANCE ESSENTIAL FUNCTIONS
  • Utilizes department resources, i.e., tracking system, to ensure completeness of trays, instruments, and equipment according to count sheets. Provides a daily location point of sterilized items ready for OR use.
  • Serves as primary contact for identified items needing repaired by OR staff. Communicates with instrument repair technician and/or coordinator responsible for repairs to ensure needed service in complete or in process.
  • Collaborates with OR preference card team or account sheets to identify changes needed to preference cards, preventing unnecessary items from being processed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Presents areas of innovation, efficiency and improvement in patient care or unit operations using manufacturer’s instructions for use (IFUs) to the Sterile Processing team, in collaboration with SPD educator, as applicable.
  • Serves as the key resource for understanding and implementing the surgical equipment requirements of the applicable service line.
  • Represents the OR by supplying SPD-related information to Shared Governance Committee and department management. Completes and updates the My Development Plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS
    WORK ATTIRE
    • Uniform: Yes
    • Scrubs: Yes
    • Business professional: No
    • Other (department approved): No

    ON-CALL*
    *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
    • On Call* No

    TRAVEL**
    **Travel specifications may vary by department**
    • May require travel within the Houston Metropolitan area No
    • May require travel outside Houston Metropolitan area No
QUALIFICATIONS
EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE
  • Four years of Sterile Processing experience in an acute care hospital
  • Service line experience preferred

LICENSES AND CERTIFICATIONS
Required
  • Sterile Processing certification: CRCST or CSPDT and
  • Certified Instrument certification: CIS or CSIS within 1 year

Company Profile:

Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.

Houston Methodist is an Equal Opportunity Employer.


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