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Service Line Manager Jobs in Utah (NOW HIRING)

CarMax, Inc.

Front Line Manager

South Jordan, UT · On-site

Position Overview As a Front-Line Manager in Training, you will participate in a structured six ... Training includes learning the roles and responsibilities of Service Operations, understanding end ...

Carmax

Front Line Manager

South Jordan, UT · On-site

Position Overview As a Front-Line Manager in Training, you will participate in a structured six ... Training includes learning the roles and responsibilities of Service Operations, understanding end ...

Carmax

Front Line Manager

South Jordan, UT · On-site

$54K - $95K/yr

Position Overview As a Front-Line Manager in Training, you will participate in a structured six ... Training includes learning the roles and responsibilities of Service Operations, understanding end ...

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Service Line Manager information

See Utah salary details

$30K

$63.7K

$107.9K

How much do service line manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service line manager in Utah is $63,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $73,300.00 per year, depending on experience, location, and employer.

What is a service line manager?

A Service Line Manager is a professional responsible for overseeing and coordinating a specific set of services within an organization, often within healthcare or large enterprises. They manage the delivery, quality, and profitability of their service line, ensuring that operations run smoothly and meet organizational goals. Their role typically involves strategic planning, budgeting, staff oversight, and process improvement to enhance both client and business outcomes.

How does a service line manager typically collaborate with cross-functional teams to achieve service delivery goals?

A Service Line Manager works closely with cross-functional teams such as operations, sales, finance, and IT to ensure seamless service delivery and continuous improvement. They coordinate with these departments to align resources, resolve issues quickly, and implement strategic initiatives. Regular meetings, clear communication, and collaborative problem-solving are essential to balancing client needs, operational efficiency, and business objectives. This teamwork fosters innovation and supports the achievement of service line targets.

What are the key skills and qualifications needed to thrive as a service line manager, and why are they important?

To thrive as a Service Line Manager, you need strong leadership abilities, project management experience, and expertise in the specific service area, often supported by a relevant bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, budget management software, and sometimes certifications like PMP or Lean Six Sigma are typically required. Outstanding communication, problem-solving skills, and the capacity to motivate cross-functional teams set exceptional managers apart. These skills and qualities are crucial for driving service excellence, operational efficiency, and team engagement within the organization.

What is the difference between Service Line Manager vs Project Manager?

AspectService Line ManagerProject Manager
CredentialsRelevant industry certifications, management experienceProject management certifications (PMP), relevant experience
Work EnvironmentOversees multiple projects within a service line, strategic focusManages individual projects, tactical focus
Employer & Industry UsageCommon in consulting, healthcare, IT sectorsWidely used across various industries including construction, IT, engineering

While both roles involve management, a Service Line Manager oversees multiple projects within a specific service area, focusing on strategic growth and client relationships. A Project Manager handles individual projects, ensuring they are completed on time and within scope. The Service Line Manager has a broader scope, often managing teams and resources across projects, whereas the Project Manager concentrates on the execution of specific projects.

What are the most commonly searched types of Service Line jobs in Utah?

The most popular types of Service Line jobs in Utah are:

Service Line Manager jobs near you
Infographic showing various Service Line Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $63,699 per year, or $30.6 per hour.

Front Line Manager

South Jordan, UT • On-site

CarMax, Inc.
Automobile Dealers • 10K+ employees
Learn more about CarMax, Inc.external

Full-time

PTO

Re-posted 8 days ago

CarMax rating

7.9

Company rating: 7.9 out of 10

Based on 377 frontline employees who took The Breakroom Quiz

Job description

7167 - Salt Lake City - 11213 S Jordan Gtwy, South Jordan, Utah, 84095
CarMax, the way your career should be!
Position Overview
As a Front-Line Manager in Training, you will participate in a structured six-week development program designed to prepare you for success as a Front-Line Manager within CarMax's Service Operations department. This program equips you with the tools, knowledge, and leadership skills needed to manage operational processes and lead high-performing teams. Training includes learning the roles and responsibilities of Service Operations, understanding end-to-end production processes such as inventory management, and cosmetic/mechanical repair. Upon successful completion, you will transition into one of the following leadership roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.
Why CarMax?
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
  • Demonstrate comprehension of training content throughout the program.
  • Support execution of store procedures and operational processes to ensure efficiency and compliance.
  • Complete CarMax's Management Development Program and apply leadership principles in real-world scenarios.
  • Collaborate with cross-functional teams to maintain quality and meet production goals.
  • Model CarMax values by fostering integrity, respect, and a customer-first mindset in all interactions.
  • Prepare for transition into a leadership role, ensuring readiness to manage associates and drive performance.
  • Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.

Required Qualifications
  • Ability to lead and manage teams effectively to achieve operational goals.
  • Strong skills in data interpretation and record accuracy for process compliance.
  • Proven ability to multi-task and prioritize in a fast-paced environment.
  • Excellent communication skills, both verbal and written, for interactions with associates and customers.
  • Proficiency in common and proprietary software systems.
  • Valid Driver's License and flexibility to work in indoor/outdoor environments, including inclement weather.
  • Willingness to work on varied schedules, including nights, weekends, and holidays, with occasional travel.

Preferred Qualifications
  • 3+ years of management experience preferred.

About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The annual salary for this position is:
$54,500.00 - $95,500.00
May be eligible for bonus and equity.
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

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About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US

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