Service Line Manager Jobs in Pennsylvania (NOW HIRING)

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Now Hiring: Clinical Coordinator - Service Line Coordinator (Full-Time) 40 hours a week
4 10s or 5 8s
HUP Gift of Life ICU
Penn Medicine is seeking a dynamic and experienced Clinical Coordinator - Service Line Coordinator to join the innovative Gift of Life ICU team at the Hospital of the University of Pennsylvania (HUP). This candidate must have operating room experience and a passion for operational excellence and collaborative care.
Be Part of Something Groundbreaking
In partnership with the Gift of Life Donor Program, Penn Medicine launched the Gift of Life Donor Care Center-the first ICU in the Northeast dedicated exclusively to caring for deceased organ donors.
This one-of-a-kind center:
• Operates 24/7, 365 days a year
• Serves patients transferred from across eastern Pennsylvania, southern New Jersey, and Delaware
• Focuses on timely organ evaluation, allocation, and recovery to increase life-saving transplant opportunities
• Utilizes advanced technology and expert clinical teams to maximize each donor's legacy
Beyond its life-saving mission, the center also supports regional hospitals by helping optimize ICU and operating room capacity for other critical patients.
Your Role & Impact
As a Service Line Coordinator, you will play a vital leadership role in this unique program. You'll be a key member of the leadership team, ensuring smooth daily operations and high-quality patient care.
In this role, you will:
• Collaborate across multidisciplinary teams to coordinate care and operations
• Support and lead daily operational workflows within the operating teams
• Drive communication and alignment among clinical staff and leadership
• Contribute to a culture of excellence, compassion, and continuous improvement
Why Join Us?
This is more than a job-it's an opportunity to be part of a mission that extends far beyond the bedside. You'll help honor donors, support families, and contribute to saving countless lives through transplantation.
If you're a motivated professional ready to combine clinical expertise, leadership, and purpose, we encourage you to apply.
Join Penn Medicine-and be part of something extraordinary.
Responsibilities:
Clinical Judgment:
1. Develops or assists in the development of and implementation of the policies and procedures required to support the requirements of all licensing or regulatory agencies.
2. Coordinates or assists with the development and implementation of educational programs to support quality of care within the department or service line.
3. Supports excellence in patient care by planning for positive patient outcomes.
4. Participates in clinical care as necessary.
5. Acts as clinical expert within their service line.
6. Assumes overall accountability for their service line. Delegate's responsibility to others, in their absence.
7. All other duties as assigned by Nurse Manager.
Communication:
1. Maintains positive and effective interpersonal relations with all members of the perioperative team; including but not limited to all levels of physician surgical staff, ancillary departments, hospital administration and all ancillary departments.
2. Is proactive in response to all queries, staff issues and clinical issue.
3. Collaborates with peers to resolve issues efficiently and effectively.
4. Mentors new, inexperienced or other staff to assure positive and quality patient outcomes.
5. Exhibits leadership qualities in problem solving, setting priorities and clinical excellence.
6. All other duties as assigned by Nurse Manager.
Quality/Performance Improvement:
1. Actively participates in departmental quality initiatives.
2. Provides leadership in assessment of departmental personnel as related to fulfillment of job expectations.
3. Collaborates with the Nurse Manager and provides tangible feedback concerning staff performance.
4. Supports the shared governance model.
5. Insures efficient and effective operations through compliance with institutional and regulatory policies and procedures.
6. All other duties as assigned by Nurse Manager.
Fiscal Management:
1. Is aware of the financial needs of their clinical service line.
2. Designs and implements actions to maintain fiscal responsibility of their clinical service line and the overall Operating Room operation.
3. Is proactive to assure all required items (implants, supplies, and personnel) are in place prior to the scheduled operative case,
4. Identifies scheduling conflicts and resolves proactively.
5. In conjunction with OR materials management, reviews inventory levels required for quality patient care.
6. In conjunction with the OR Nurse Manager, identifies and implements cost containment measures.
7. Is proactive to maintain physician case preference cards.
8. Analyses budget variances related to clinical service activity.
9. Implements required measures to meet fiscal targets.
10. All other duties as assigned by Nurse Manager.
Education or Equivalent Experience:
3 Years OR Nursing experience and certification as CNOR preferred.
Minimum Certifications, Registry and/or Licenses Required:
Graduate of an NLN approved school of professional nursing. Currently licensed as a professional nurse in the Commonwealth of Pennsylvania.
Minimum Degree Requirements and Experience Required:
Baccalaureate degree in Nursing preferred. A minimum of three years of progressive nursing experience with demonstrated leadership skills.
Skill Requirements:
Evidence of excellent interpersonal relationships and communication skills. Consistently self-directed and a self-starter, leader and effective facilitator of group dynamics. Demonstrated ability to think creatively and build consensus around a common vision. Must be able to function effectively under stressful situations and tight deadlines. Must be able to work with frequent interruptions. Must be mentally alert, visual and hearing demands are extensiveWe believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.