Service Line Manager Jobs in New York (NOW HIRING)

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
Position Summary
We have a fantastic opportunity for a talented, driven individual to join our Nestlé Health Science business within our Factory as a Line Manager, reporting directly to the Production Manager. This role is a key role for the factory; responsible for building the improvement strategy while having full accountability and autonomy for driving their area to World Class performance levels in Safety, Quality, Cost and Service.
In order to achieve this, the Line Manager will lead the TPM implementation within their area and passionately focus on building individual & team competences to execute critical standards with excellence, building team autonomy and a continuous improvement mind-set.
Key Responsibilities

• Leading development of the team to provide appropriate skills and flexibility of workforce to suit current and future needs aligned to business goals, using tools such as coaching, competence matrices and development plans.
• Coaching, training and assessing to ensure the right competence and capability of the team
• Ensure the rigorous application of standards and methodologies, driving autonomy and accountability at the lowest level.
• Ensure the quality of the data in the systems (consumptions, Nominal Speed, and Stoppages classification)
• Analyze safety, quality, stoppages and material losses, prioritize and define an improvement plan with different stakeholders.
• Working with the Line Performance Management team and Engineering to coordinate and prioritize resource to achieve production and maintenance plans with quality execution of TPM and 7 Key Standard Routines.
• Leading and coaching operational reviews to drive and embed a continuous improvement mind-set to support the achievement of the Operational Master Plan.
• Creating strategies and priorities for the lines to deliver the drivers for the OMP in all key areas - SHE, Quality, Supply Chain, Operations and Cost.
• Support Production Supervisor on the capabilities and succession plan for operator and line leads.
• Lead improvement projects - OSL - Operations Start-Up Lead for capital investments
• Manage trials
• Back-up of the Production Manager

• Achieve a "zero injury, defect, waste" mindset & promote behaviours that have a positive impact on Safety Health Environment & Quality. Promote and manage risk awareness by engaging and coaching the teams
• Contribute to the smooth operation of factory through effective employee and industrial relations management

Experience and Education Requirements

• Bachelor's degree in engineering, business, or a related field. MBA or Master's degree is a plus.
• Minimum 3+ years previous experience in a leadership role, ideally, in a food/pharma industry. Managerial experience is a plus.
• Minimum 3+ years Project management experience
• Displaying strong initiative and drive for continuous improvement with a natural coaching & development style and a genuine interest in people development.
• Experience using Continuous Improvement methodologies (GSTD, DMAIC, PDCA).
• Experience with Standard implementation, adherence monitoring, and ability to challenge the norm.
• Strong leadership capability and operational management experience.
• Ideally, you will have experience with TPM implementation.
• Ability to work flexible hours

Preferred Skills

• Leadership and Coaching skills
• Strong analytical, prioritization and problem-solving skills
• Proficiency on Microsoft Excel and Power Point.
• Strong negotiations and influence skills
• Knowledge of SAP and DMO
• Ability to move from fire-fighting to a forward-looking mode

Additional Notes

• Being responsible for the results, competence and Key Standard Routine Implementation and adherence across the 3 shifts, the BU Performance Manager role requires flexibility on the working hours.
• It is essential that you have excellent people management skills, with a continuous improvement mind-set and demonstrable experience in leading and engaging a team to motivate and enhance performance.
  The approximate pay range for this position is $115,000 -$135,000 base plus annual bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
  Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com).

It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.
Job Requisition: 406477
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
Position Summary
We have a fantastic opportunity for a talented, driven individual to join our Nestlé Health Science business within our Factory as a Line Manager, reporting directly to the Production Manager. This role is a key role for the factory; responsible for building the improvement strategy while having full accountability and autonomy for driving their area to World Class performance levels in Safety, Quality, Cost and Service.
In order to achieve this, the Line Manager will lead the TPM implementation within their area and passionately focus on building individual & team competences to execute critical standards with excellence, building team autonomy and a continuous improvement mind-set.
Key Responsibilities

• Leading development of the team to provide appropriate skills and flexibility of workforce to suit current and future needs aligned to business goals, using tools such as coaching, competence matrices and development plans.
• Coaching, training and assessing to ensure the right competence and capability of the team
• Ensure the rigorous application of standards and methodologies, driving autonomy and accountability at the lowest level.
• Ensure the quality of the data in the systems (consumptions, Nominal Speed, and Stoppages classification)
• Analyze safety, quality, stoppages and material losses, prioritize and define an improvement plan with different stakeholders.
• Working with the Line Performance Management team and Engineering to coordinate and prioritize resource to achieve production and maintenance plans with quality execution of TPM and 7 Key Standard Routines.
• Leading and coaching operational reviews to drive and embed a continuous improvement mind-set to support the achievement of the Operational Master Plan.
• Creating strategies and priorities for the lines to deliver the drivers for the OMP in all key areas - SHE, Quality, Supply Chain, Operations and Cost.
• Support Production Supervisor on the capabilities and succession plan for operator and line leads.
• Lead improvement projects - OSL - Operations Start-Up Lead for capital investments
• Manage trials
• Back-up of the Production Manager

• Achieve a "zero injury, defect, waste" mindset & promote behaviours that have a positive impact on Safety Health Environment & Quality. Promote and manage risk awareness by engaging and coaching the teams
• Contribute to the smooth operation of factory through effective employee and industrial relations management

Experience and Education Requirements

• Bachelor's degree in engineering, business, or a related field. MBA or Master's degree is a plus.
• Minimum 3+ years previous experience in a leadership role, ideally, in a food/pharma industry. Managerial experience is a plus.
• Minimum 3+ years Project management experience
• Displaying strong initiative and drive for continuous improvement with a natural coaching & development style and a genuine interest in people development.
• Experience using Continuous Improvement methodologies (GSTD, DMAIC, PDCA).
• Experience with Standard implementation, adherence monitoring, and ability to challenge the norm.
• Strong leadership capability and operational management experience.
• Ideally, you will have experience with TPM implementation.
• Ability to work flexible hours

Preferred Skills

• Leadership and Coaching skills
• Strong analytical, prioritization and problem-solving skills
• Proficiency on Microsoft Excel and Power Point.
• Strong negotiations and influence skills
• Knowledge of SAP and DMO
• Ability to move from fire-fighting to a forward-looking mode

Additional Notes

• Being responsible for the results, competence and Key Standard Routine Implementation and adherence across the 3 shifts, the BU Performance Manager role requires flexibility on the working hours.
• It is essential that you have excellent people management skills, with a continuous improvement mind-set and demonstrable experience in leading and engaging a team to motivate and enhance performance.
  The approximate pay range for this position is $115,000 -$135,000 base plus annual bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
  Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com).

It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our cou