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Service Lead Jobs in Texas (NOW HIRING)

GO Car Wash

Customer Service Lead

Cedar Park, TX · On-site

$18.50/hr

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for ...

GO Car Wash

Customer Service Lead

Leander, TX · On-site

$18.50/hr

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for ...

GO Car Wash

Customer Service Lead

Leander, TX · On-site

$18.50/hr

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for ...

ALO

Sales & Service Lead - The Knox

Dallas, TX · On-site

OBJECTIVE The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a service ...

GO Car Wash

Customer Service Lead

Cedar Park, TX · On-site

$18.50/hr

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for ...

GO Car Wash

Customer Service Lead

Leander, TX · On-site

$18.50/hr

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for ...

GO Car Wash

Customer Service Lead

Austin, TX · On-site

$18.50/hr

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for ...

GO Car Wash

Customer Service Lead

Schertz, TX · On-site

$13.50/hr

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for ...

GO Car Wash

Customer Service Lead

Schertz, TX · On-site

$13.50/hr

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for ...

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Showing results 41-60

All JobsService Lead JobsService Lead Jobs in Texas

Service Lead information

See Texas salary details

$7

$18

$35

How much do service lead jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service lead in Texas is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.80 per hour, depending on experience, location, and employer.

What is a service lead?

A Service Lead is a professional responsible for overseeing and coordinating the delivery of services within an organization or department. They manage a team, ensure customer satisfaction, resolve issues, and implement service improvements. Service Leads often act as a bridge between customers and staff, ensuring that service standards are met and business goals are achieved. They also monitor performance metrics and provide training to team members as needed.

How does a service lead typically collaborate with other departments to ensure customer satisfaction?

As a Service Lead, you play a central role in coordinating between customer service teams and other departments such as sales, technical support, and operations. This often involves facilitating communication to resolve customer issues efficiently, implementing feedback from various teams, and ensuring service standards are consistently met. Building strong working relationships across departments is key, as it enables you to advocate for customer needs and drive process improvements. Regular meetings and cross-functional projects are common, providing opportunities to contribute to broader organizational goals.

What are the key skills and qualifications needed to thrive as a service lead, and why are they important?

To thrive as a Service Lead, you need strong leadership abilities, experience in customer service management, and often a relevant bachelor's degree. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and service quality monitoring tools is typically required. Exceptional communication, problem-solving, and team-motivation skills set standout Service Leads apart. These competencies are crucial for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance.

What is the difference between Service Lead vs Service Coordinator?

AspectService LeadService Coordinator
CredentialsTypically requires relevant certifications or experience in service managementOften requires customer service or administrative certifications
Work EnvironmentLeads teams, manages service delivery, and oversees operationsCoordinates schedules, communicates with clients, and supports service teams
Employer & Industry UsageCommon in healthcare, IT, and technical servicesCommon in healthcare, social services, and customer support sectors

The main difference is that a Service Lead manages and oversees service teams and operations, while a Service Coordinator focuses on scheduling, communication, and supporting service delivery. Service Leads have more leadership responsibilities, whereas Service Coordinators handle coordination tasks to ensure smooth service processes.

What cities in Texas are hiring for Service Lead jobs?

Cities in Texas with the most Service Lead job openings:

Service Lead jobs near you
Infographic showing various Service Lead job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,217 per year, or $18.9 per hour.

Customer Service Lead - Part-Time

Burlington Stores

Laredo, TX • On-site

$11.50/hr

Part-time

Medical, Retirement, PTO

Re-posted 15 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 947 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !
Overview:
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
  • Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
  • Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
  • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $11.50 per hour - $11.50 per hour
Location 01130 - Laredo
Posting Number P1-1076674-2
Address 2302 NE Bob Bullock Loop
Zip Code 78045
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $11.50 - $11.50 per hour

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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