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Service Lane Assistant Jobs in Michigan (NOW HIRING)

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

Lane Server

Wyoming, MI · On-site

$2.13 - $12/hr

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

Lane Server

Livonia, MI · On-site

$2.13 - $12/hr

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

Lane Server

Holland, MI · On-site

$2.13 - $12/hr

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

Lane Server

Grand Rapids, MI · On-site

$2.13 - $12/hr

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

Heated Service Shop with Big Ass Fans for Cool Air Circulation Responsibilities: * Assist with the operation of the Service Lane by moving vehicles out on the lot and in the shop. * Wash exterior of ...

Heated Service Shop with Big Ass Fans for Cool Air Circulation Responsibilities: * Assist with the operation of the Service Lane by moving vehicles out on the lot and in the shop. * Wash exterior of ...

Showing results 41-60

Service Lane Assistant information

What is a service lane assistant?

Service Lane Assistants are automotive professionals who help manage the flow of vehicles and customers in a dealership or service center's service lane. They greet customers, check them in for service appointments, and may perform light inspections or vehicle intake tasks. Their role is crucial for ensuring efficient operations by facilitating communication between customers, service advisors, and technicians. Service Lane Assistants also help maintain a clean and organized service area, contributing to a positive customer experience.

What are the key skills and qualifications needed to thrive as a service lane assistant, and why are they important?

To thrive as a Service Lane Assistant, you need basic automotive knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and basic point-of-sale tools is typically required. Strong communication, attention to detail, and a friendly demeanor help build rapport with customers and ensure smooth workflow. These skills are crucial for efficiently managing customer intake, ensuring accurate information, and delivering a positive service experience.

What are the most common challenges faced by a service lane assistant, and how can they be managed effectively?

Service Lane Assistants often encounter challenges such as managing high customer volumes during peak hours and effectively communicating with both customers and service technicians. Staying organized and remaining calm under pressure are key to ensuring smooth workflow and customer satisfaction. Utilizing digital scheduling tools and maintaining clear, proactive communication can help manage these challenges efficiently. Additionally, seeking feedback from experienced team members can provide practical solutions for handling busy periods.

What is the difference between Service Lane Assistant vs Service Advisor?

AspectService Lane AssistantService Advisor
CredentialsHigh school diploma or equivalent; basic automotive knowledgeHigh school diploma; often additional certifications or training in automotive services
Work EnvironmentService lanes, quick service areas, customer interactionService bays, customer service desks, direct customer communication
Employer & Industry UsageAuto dealerships, quick service centersAuto dealerships, repair shops, service centers
Common Search & ComparisonEntry-level, support role in service lanesCustomer communication, service recommendations, sales

The Service Lane Assistant primarily supports the service process by assisting with vehicle intake and basic tasks, while the Service Advisor interacts directly with customers, explaining repairs and recommending services. Both roles are essential in automotive service environments but differ in responsibilities and customer engagement levels.

Lane Server

Ann Arbor, MI

Lucky Strike Entertainment
Arts, Entertainment, and Recreation • 1 - 5K employees

$2.23 - $12/hr

Part-time, Other

Medical

Re-posted 20 days ago


Lucky Strike Entertainment rating

5.5

Company rating: 5.5 out of 10

Based on 53 frontline employees who took The Breakroom Quiz


Job description

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Lane Server and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

 

All applicants must be at least 18 years of age to qualify for a position.

WHAT OUR LANE SERVERS DO

Our Lane Servers are world-class ambassadors of our entertainment centers. They interact with our guests, serve them the awesome eats of our signature menus, and provide them with the kind of exceptional service that has them returning again and again. If you’re team-oriented and great with people, you’ll be perfect for this role.  

A LANE SERVER’S DAY-TO-DAY           

  • Take, deliver, and close out food and beverage orders
  • Learn our menu, promotions, and specials and relay them to our guests
  • Check back with guests routinely
  • Assist guests with all questions, requests, and issue resolution
  • Help keep the center clean
  • Set up, stock, and organize your assigned work area
  • Recommend/upsell the center experience

WHAT IT TAKES

  • 2 Years of related experience
  • HS Diploma (Optional)
  • Exceptional interpersonal skills
  • A commitment to great guest service
  • Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

  • Free Bowling!
  • $1 Arcade Play
  • 20% off Events
  • 50% off Food & Beverages

WORK ENVIRONMENT/ PHYSICAL DEMANDS:

  • Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.    

Job Type: Part-time

Shift:

  • Evening shift
  • Night shift

Weekly day range:

  • Weekend availability

Work Location: One location


Responsibilities

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits


What Lucky Strike Entertainment employees say

Pay

Benefits

Hours and flexibility

Workplace

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