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Service Integration Manager Jobs in Coppell, TX (NOW HIRING)

Optimum Communications Inc.

Manager, CIAM

Plano, TX · On-site

... self-service adoption. * Partner with platform engineering, DevOps, and API teams to integrate ... Manage vendor relationships and operating budget for CIAM platforms, tooling, and services.

Voxai Solutions, Inc.

Customer Success Manager

Coppell, TX · On-site

$80K - $120K/yr

As a CCaaS reseller and systems integrator, Voxai partners with customers across software, professional services, integrations, managed services, and ongoing optimization. This role acts as a trusted ...

Atika Technologies

Senior Software Engineer

Dallas, TX · On-site

$121K - $159K/yr

Senior Software Engineer Dallas, TX Fulltime requirement Qualifications Description API Management ... service integration and API design (REST, ESB, Streaming Pub/Sub) Qualifications Master's or ...

ARK Infotech Spectrum

Principal Engineer

Irving, TX · On-site

The Principal Engineer will guide integration with requirements management, source control, CI/CD, security scanning, testing, release management, observability, and IT service management platforms ...

New

Atika Technologies

Senior Software Engineer

Dallas, TX · On-site

$121K - $159K/yr

Senior Software Engineer Dallas, TX Fulltime requirement Qualifications Description API Management ... AWS) • Experience in service integration and API design (REST, ESB, Streaming Pub/Sub ...

Atika Technologies

Senior Software Engineer

Dallas, TX · On-site

$121K - $159K/yr

Senior Software Engineer Dallas, TX Fulltime requirement Qualifications Description API Management ... AWS) · Experience in service integration and API design (REST, ESB, Streaming Pub/Sub ...

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Showing results 41-60

All JobsService Integration JobsService Integration Manager JobsService Integration Manager Jobs in Coppell, TX

Service Integration Manager information

See Coppell, TX salary details

$34.4K

$103.3K

$182.2K

How much do service integration manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service integration manager in Coppell, TX is $103,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $123,200.00 per year, depending on experience, location, and employer.

What is a service integration manager?

A Service Integration Manager is a professional responsible for overseeing and coordinating the delivery of services from multiple providers within an organization. They ensure that all services work together seamlessly to meet business objectives, manage service performance, and resolve any issues that arise between different vendors or teams. Their role involves working closely with stakeholders to align service delivery with organizational goals, implementing best practices, and continuously improving processes for efficiency and quality. Service Integration Managers play a key role in managing complex, multi-sourced IT environments and ensuring consistent service delivery.

How does a service integration manager typically collaborate with internal and external stakeholders to ensure seamless service delivery?

A Service Integration Manager frequently acts as a bridge between various service providers, internal teams, and clients to coordinate and streamline service delivery. This role involves regular meetings with stakeholders to define requirements, resolve issues, and align expectations. Collaboration often includes managing service-level agreements, monitoring performance metrics, and orchestrating incident and change management processes. Effective communication and negotiation skills are essential, as the manager must ensure all parties are working towards common goals and that any service disruptions are swiftly addressed.

What are the key skills and qualifications needed to thrive as a service integration manager, and why are they important?

To thrive as a Service Integration Manager, you need expertise in IT service management, process improvement, and a solid understanding of integration frameworks, often supported by ITIL certification or similar qualifications. Familiarity with service management tools like ServiceNow, integration platforms, and project management systems is typically required. Strong stakeholder management, analytical thinking, and effective communication are vital soft skills for collaborating across teams and managing complex service ecosystems. These skills are essential for ensuring seamless service delivery, minimizing disruptions, and aligning IT services with business objectives.

What is the difference between Service Integration Manager vs Service Coordinator?

AspectService Integration ManagerService Coordinator
CredentialsTypically requires project management certifications, relevant industry experienceOften requires customer service or administrative certifications
Work EnvironmentWorks across multiple teams, manages complex projects, often in corporate or technical settingsFocuses on scheduling, client communication, and service delivery at a more operational level
Employer & Industry UsageUsed in IT, telecommunications, and large service organizationsCommon in healthcare, social services, and customer support sectors

The Service Integration Manager oversees multiple service functions, coordinating efforts across teams to ensure seamless delivery. In contrast, the Service Coordinator handles day-to-day client interactions and scheduling. While both roles require strong communication skills, the Manager focuses on strategic integration, whereas the Coordinator emphasizes operational support.

What cities near Coppell, TX are hiring for Service Integration Manager jobs?

Cities near Coppell, TX with the most Service Integration Manager job openings:

Service Integration Manager jobs near you
Infographic showing various Service Integration Manager job openings in Coppell, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $103,308 per year, or $49.7 per hour.

Manager, CIAM

Optimum Communications Inc.

Plano, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Own and operate the enterprise customer identity platform, including IDP configuration, directory management, and user lifecycle processes.

  • Lead the transition from legacy authentication approaches to modern CIAM solutions and establish scalable authentication patterns.

  • Guide application development teams on secure and scalable identity integrations, providing architectural guidance and developer resources.

Job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!


We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.


If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

We are seeking an experienced and forward-thinking Manager of Customer Identity and Access Management (CIAM) to lead our enterprise identity practice.

In this role, you will define and execute the strategy for our customer identity platform while overseeing day-to-day operations. You will play a critical role in modernizing authentication across the organization, transitioning from legacy approaches to secure, scalable, standards-based identity solutions.

This role combines strategic direction, architectural oversight, and team leadership. Your work will directly impact the security posture, regulatory compliance, and customer experience of our digital products.

Responsibilities

CIAM Platform Ownership & Governance

  • Own and operate the enterprise customer identity platform, including IDP configuration, directory management, and user lifecycle (Joiner/Mover/Leaver) processes.
  • Define and enforce identity standards across protocols such as OAuth2, OpenID Connect (OIDC), SAML, and SCIM.
  • Design and maintain authentication policies, including adaptive and risk-based controls, to balance security and user experience.
  • Oversee identity workflows for provisioning, de-provisioning, and orchestration across systems.
  • Ensure platform reliability and performance, including service-level objectives (SLOs), incident response, and continuous improvement.

Authentication Modernization & Engineering Enablement

  • Lead the enterprise transition from legacy authentication approaches to modern CIAM solutions.
  • Establish scalable authentication patterns, including SSO, MFA, passwordless, and federated identity.
  • Develop migration frameworks, playbooks, and reusable integration patterns for application teams.
  • Track adoption progress, define KPIs, and communicate roadmap updates, risks, and outcomes to senior leadership.
  • Evaluate emerging capabilities (e.g., passkeys, device trust) and align adoption with the enterprise security strategy.

Application Partnership & Developer Enablement

  • Serve as the primary IAM advisor to application development teams, guiding secure and scalable identity integrations.
  • Provide architectural guidance on authentication flows, token management, and session design.
  • Build developer enablement resources, including documentation, reference implementations, and onboarding support.
  • Establish engagement models (e.g., office hours, communities of practice) to promote self-service adoption.
  • Partner with platform engineering, DevOps, and API teams to integrate identity into CI/CD pipelines and modern architectures.

Security, Risk & Compliance

  • Ensure CIAM platform compliance with regulatory and contractual requirements (e.g., SOX, PCI-DSS, SOC 2) through embedded controls and audit readiness.
  • Partner with Security, GRC, and SOC teams on identity risk management, including access reviews and threat detection.
  • Define and monitor identity security signals (e.g., account takeover, credential abuse) and support SIEM integration.
  • Oversee vulnerability management and security posture of identity systems and supporting services.

Team Leadership & Organizational Development

  • Lead, mentor, and grow a high-performing IAM engineering team.
  • Define team structure, roles, and capabilities aligned to enterprise identity strategy.
  • Foster a culture of accountability, continuous learning, and psychological safety.
  • Build strong cross-functional partnerships with Product, Security, Legal, Privacy, and Customer Experience teams.
  • Manage vendor relationships and operating budget for CIAM platforms, tooling, and services.
Qualifications

Required

  • Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or related field (or equivalent experience)
  • 7+ years of experience in Identity & Access Management, cybersecurity, or a related field
  • 3+ years of experience leading or managing technical teams
  • Hands-on experience with CIAM platforms and modern identity standards (OAuth2, OIDC, SAML, SCIM, FIDO2/WebAuthn)
  • Proven experience leading large-scale identity or authentication modernization initiatives
  • Ability to translate complex IAM concepts into clear guidance for technical and non-technical stakeholders
  • Experience operating high-availability systems, including SLO management and incident response
  • Familiarity with compliance frameworks such as SOX, SOC 2, and PCI-DSS

Preferred

  • Certifications in consumer identity platforms
  • Experience with Customer Identity and Access Management (CIAM) patterns: progressive profiling, social login, consent management, and customer-facing MFA enrollment UX
  • Familiarity with at least one modern programming language (Go, Java, Python, Node.js) sufficient to review integration code and guide teams on SDK usage
  • Experience with cloud-native infrastructure (AWS, Azure, or GCP) and integrating consumer identity platforms with cloud IAM services
  • Exposure to Zero Trust architecture principles and practical implementation via CIAM platform or Device Trust policies
  • Working knowledge of SIEM integration for identity telemetry

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.


Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is 133,661.00 - 219,586.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

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