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Service Innovation Group Jobs in Quebec (NOW HIRING)

IMP Group

Aircraft Refueller

Montreal, QC

Innovation is our driving force, propelling us into the future of aviation. Join us and be a part ... Provide services for all clients and/or sister companies (IMP group), actual or potential

Alterfina

Our five core values-- respect, integrity, empathy, innovation, and excellence --guide everything ... group insurance (health, dental, and vision) with 50% employer contribution Free telemedicine ...

Alterfina

Our five core values-- respect, integrity, empathy, innovation, and excellence --guide everything ... Comprehensive group insurance (health, dental, and vision) with 50% employer contribution * Free ...

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All JobsService Innovation Group JobsService Innovation Group Jobs in Quebec

Service Innovation Group information

What jobs will no longer exist in 2030?

In 2030, roles heavily reliant on routine manual tasks, such as data entry clerks and assembly line workers, are expected to decline due to automation and AI advancements. Service Innovation Group roles that focus on repetitive processes may also diminish as technology streamlines operations, emphasizing skills in digital tools and problem-solving instead.

What job makes $10,000 a month without a degree?

In the Service Innovation Group or similar roles, high earnings can come from positions such as sales managers, business development directors, or specialized consultants, often requiring strong communication, sales skills, and industry knowledge. These roles may offer high commissions, bonuses, or profit-sharing, enabling some individuals to earn $10,000 or more monthly without a formal degree. Success typically depends on experience, performance, and network development.

Which job is best for a 40 year old woman?

The Service Innovation Group offers roles such as customer service, project management, and client relations that can suit a 40-year-old woman, especially if she has experience in communication, problem-solving, or technology. Many positions value skills and experience over age, and flexible or part-time schedules may also be available. It's important to consider personal interests and transferable skills when choosing a suitable role.

What jobs pay 500,000 a year in the US?

In the context of service innovation roles, high-paying positions such as chief innovation officers, senior product managers, or executive-level consultants can reach or exceed $500,000 annually, especially in large organizations or consulting firms. These roles typically require extensive experience, advanced skills in project management, strategic thinking, and often a track record of successful innovation initiatives.

What is the difference between Service Innovation Group vs Customer Experience Specialist?

AspectService Innovation GroupCustomer Experience Specialist
CredentialsTypically requires a degree in business, marketing, or related fieldsOften requires customer service or marketing certifications
Work EnvironmentCorporate offices, innovation labs, client sitesRetail, call centers, corporate offices
Industry UsageUsed across various industries focusing on service design and innovationPrimarily in retail, hospitality, and service sectors

Service Innovation Group focuses on developing new service strategies and improving customer experiences through innovation initiatives. Customer Experience Specialists handle direct customer interactions, ensuring satisfaction and resolving issues. While both roles aim to enhance customer relations, Service Innovation Group works on strategic improvements, whereas Customer Experience Specialists focus on day-to-day customer interactions.

Service Innovation Group jobs near you
Infographic showing various Service Innovation Group job openings in Quebec as of June 2026, with employment types broken down into 1% As Needed, 50% Full Time, 48% Part Time, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Canada CIO & Commercial Marketing Product Group Lead - Americas

Danone

Montreal, QC • On-site

Other

Posted 7 days ago

Job description

A propos du poste

Canada CIO & Commercial Marketing Product Group Lead - Americas 

We are looking for a Chief Information Technology Officer and Commercial Marketing and AppDev Product Group lead that will report to our Americas Chief Information Technology Officer. The position is based out of Toronto, ON or Montreal, QB. 

ABOUT THE JOB:  

Canada CIO 

As a core member of the Americas IT & Data Leadership Team, this role serves as the strategic liaison between IT & Data and the 1B Canadian business. The position ensures strong alignment between local business priorities and global technology strategy, driving delivery excellence and business satisfaction. Partnering closely with Canadian leadership and local and global IT product teams, this leader translates business strategy into scalable technology and data solutions.  

Representing IT & Data at the Canadian leadership team, the role ensures technology and data accelerate growth, operational efficiency, and digital transformation. Additionally, the role holds end-to-end accountability for the Business Partner model for the US and Canada, reflecting the strong interdependency of platforms, run operations, and commercial execution across both markets. 

Commercial Marketing Product Group and AppDev Chapter Lead - Americas 

Lead the Commercial Marketing Product Group and App Developer Chapters for the entire Americas region, owning the strategy, roadmap, delivery, performance and value creation of Commercial Marketing products, including: B2B, B2C, Costumer & Consumer Engagement and CRM platforms that support 11B revenue across Canada, US, Mexico, Brazil and Argentina. 

This includes responsibility for the product group P&L, squads, and strategic alignment with regional and global stakeholders. 

KEY RESPONSIBILITIES:  

Canada CIO 

Strategic Business Partnering 

  • Act as main point of contact between business and IT & Data function to align on strategic priorities, roadmaps  

  • Identify business technology needs and strategies and develop a strategic roadmap of products and services to enable growth, developing business cases to secure commitment for delivery 

  • Ensure related priorities are clearly and consistently communicated to business and IT & Data organization 

  • Manages IT strategic roadmap for business organization to IT & Data organization (ie, Product Group Leaders) and secures commitment of delivery within IT & Data organization 

Performance & Value Creation 

  • Optimizes business interactions with IT & Data, providing more efficiency and quality to delivery 

  • Identify opportunities for technology and analytics to generate value for business 

  • Manage business continuity and reliability by ensuring IT & Data operations are performing and delivering without disruption; engage and manage escalations as required 

Governance & Relationship Management 

  • Manage project and product portfolio within the assigned business area 

  • Provide consultation during all phases of product development, including ensuring business requirements are identified 

  • Help institute product ownership and management using agile (Scrum) Framework and delivery model 

  • Represent Canada in regional and global IT forums, ensuring visibility of local needs and alignment with global standards 

  • Works closely with business stakeholders throughout multiple areas under his/her responsibility, coordinates IT strategy within Product Group Leaders and connects with Product Owners 

Commercial Marketing Product Group Lead - Americas 

Vision & Strategy 

  • Define and embody the strategic vision for the Commercial Marketing product group and translate it into a multi-year roadmap for the Americas region 

  • Identify needs for new platforms, capabilities or squads, ensuring coherence across products that support NORAM and LATAM operations 

Product Delivery & Portfolio Management 

  • Lead the end-to-end delivery of Commercial Marketing products, ensuring value creation and alignment with customer and user needs 

  • Govern the product group 3.5M P&L, optimizing value vs. cost and prioritizing within an agile portfolio framework 

  • Ensure product quality, timely releases, stability and continuous improvement 

Team Leadership & Operating Model 

  • Lead Product Owners and squads across the Americas region, creating an environment of innovation and high performance for team members spread across five countries and multiple time zones 

  • Promote adoption of Agile frameworks, consistent ways of working and cross-market collaboration 

  • Maintain strong relationships with markets, functions, Product Group peers, and global stakeholders 

A propos de vous

QUALIFICATIONS 

  • MBA or other advanced degree in IT, Business Systems or Data and Analytics required 

  • Scrum Master (CSM or PSM) certification preferred  

  • 15+ years in IT & Data leadership roles 

  • Bilingual in English and French required, fluency in Spanish a plus 

  • Significant expertise in Commercial technologies: Sales, Marketing, Ecommerce, RGM, CRM, Customer Data, Master Data with experience in Salesforce, KANTAR, Commerce Tools platforms a plus 

  • Solid grasp of data integration, analytics and business insight 

  • Strong communication, stakeholder management and problem-solving skills 

  • Experience leading product groups, product owners and agile squads 

  • Proven track record of partnering with senior business leaders and influencing transformation. 

  • Demonstrated leadership experience across large multi-country, multicultural teams (Americas preferred) 

  • Ability to connect strategy with execution while removing roadblocks 

A propos de nous, de ce que nous offrons et de ce qui va suivre

One Planet, One Health - BY YOU !

Our four core values "HOPE": HUMANISM, OPENNESS, CLOSENESS and ENTHUSIASM serve as our compass.

Every day, you will make decisions that impact our economic and societal performance, as well as our ability to achieve our ambitions.At Danone, you can just be yourself. We are convinced that it is up to YOU to define how you work, develop and progress.With us, you will work in a challenging, authentic, and caring environment.

Want to know more about the daily life of our danoners? Check out our LinkedIn page and our @DanoneTalentFrance Instagram account.

You want to take action to bring health through food to as many people as possible? Join us!

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