Service Innovation Group Jobs in Quebec (NOW HIRING)

A career as a Senior Director of IT Delivery in the Wealth Management team at National Bank means acting as a strategic and transformational leader, responsible for a high-impact IT delivery and technological innovation portfolio. In a context of rapid technological change, including the adoption of artificial intelligence (AI), this role aims to accelerate value delivery, transform the way work is done and modernize technological capabilities to support the growth and competitiveness of wealth management. The ideal candidate combines strategic vision, excellence in execution and mobilizing leadership, with a strong focus on business results and the concrete impact of initiatives.

Your job Be accountable for the delivery of IT value for a strategic wealth management portfolio Ensure overall performance in terms of velocity, quality and predictability of delivery Guide teams towards measurable objectives focused on business results and ensure the stability, security and performance of technological systems Define and implement an innovation strategy that integrates AI, automation, and advanced analytics capabilities Identify and deploy use cases to improve productivity and operational efficiency Integrate emerging technologies to improve service delivery and customer experience and ensure responsible adoption of technologies in compliance with governance and compliance standards Lead, mobilize and develop a multidisciplinary team of IT, data and product professionals Fostering a culture of collaboration, innovation and accountability Support the transformation of teams towards new delivery modes (agility, product, AI-augmented teams) and develop talent by supporting their evolution Define and manage a technology roadmap aligned with business priorities Ensure alignment between IT initiatives, strategic objectives and business line needs Collaborate closely with internal and external partners to maximize value delivered Manage and prioritize a portfolio of strategic initiatives and implement governance mechanisms that support timely and effective decision-making Track profit realization and investment performance Your team IT and operations is made up of more than 5,500 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes. Within the IT - Wealth Management sector. You report to the Senior Director, IT Wealth Management Delivery.

In your role, you will contribute to a major transformation of wealth management and the integration of AI technologies at scale. You will have a direct impact on performance and the evolution of technological capabilities and evolve in a dynamic, innovative and collaborative environment. Our team stands out for its collaboration, agility and willingness to continuously improve.

We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid work environment, as well as a flexible and adaptable schedule. The Bank values continuous development and internal mobility.

Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times. Prerequisites Bachelor's degree in computer science, engineering or a related field (master's degree, an asset) with a minimum of 15 years of experience in information technology Significant experience in management or leadership roles Experience in delivering complex programs in large environments Knowledge of technology trends and modern delivery approaches Experience or strong understanding of the following areas: Artificial Intelligence and Automation Data Platforms & Analytics Modern architectures (cloud, API, microservices) Knowledge of the wealth management or financial services industry is an asset Ability to drive organizational and technological change.

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas.

Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources.

If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!