ZipRecruiter

Log In

1

Service Help Desk Jobs in Merced, CA (NOW HIRING)

Golden State Dermatology

Medical Assistant

Turlock, CA · On-site

$21 - $25/hr

Providing support to the front desk by answering phones, scheduling patients, and assisting staff ... Helpful but not required skills to have: * Customer service skills or a patient-centered mindset

Golden State Dermatology

Medical Assistant

Turlock, CA · On-site

$21 - $25/hr

Providing support to the front desk by answering phones, scheduling patients, and assisting staff ... Helpful but not required skills to have: * Customer service skills or a patient-centered mindset

Ross Stores, Inc

Assistant Store Manager

Merced, CA · On-site

... registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Assistant Store Manager

Merced, CA · On-site

... registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross

Assistant Store Manager

Merced, CA · On-site

... registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross

Store Manager

Merced, CA · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store ... housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise ...

Ross Stores

Store Manager

Merced, CA · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store ... housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise ...

Ross Stores, Inc

Store Manager

Merced, CA · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all Store Associates ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

previous pagenext page

Showing results 21-40

All JobsService Help Desk JobsService Help Desk Jobs in Merced, CA

Service Help Desk information

See Merced, CA salary details

$11

$25

$38

How much do service help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service help desk in Merced, CA is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $28.41 per hour, depending on experience, location, and employer.

What is a service help desk?

Service Help Desk roles involve providing technical support and assistance to users experiencing issues with hardware, software, or IT services. Help desk professionals are responsible for troubleshooting problems, answering queries, and ensuring issues are resolved efficiently, often via phone, email, or chat. They may also escalate more complex issues to specialized IT staff and help maintain documentation of recurring problems and solutions. The primary goal is to ensure smooth IT operations and a positive user experience.

What are the key skills and qualifications needed to thrive as a service help desk professional?

To thrive as a Service Help Desk professional, you need a solid understanding of basic IT concepts, troubleshooting skills, and often a relevant certification such as CompTIA A+ or ITIL Foundation. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for resolving user issues effectively. These skills and qualities are important to ensure efficient technical support, high user satisfaction, and smooth IT operations.

How does a service help desk professional typically collaborate with other departments to resolve user issues?

Service Help Desk professionals play a key role in bridging communication between users and technical teams. When an issue cannot be resolved at the first point of contact, they escalate and coordinate with specialized departments, such as network or software teams, to ensure a timely solution. Regular communication, ticket updates, and clear documentation are essential, as well as participating in cross-department meetings to discuss recurring problems and improve processes. This collaborative approach not only helps resolve issues efficiently but also fosters a supportive work environment.

What is the difference between Service Help Desk vs Technical Support Specialist?

AspectService Help DeskTechnical Support Specialist
CertificationsITIL, CompTIA A+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, technical troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, hardware providers
Search & Comparison IntentCustomer support, troubleshooting, ticket managementTechnical problem solving, hardware/software issues

The Service Help Desk primarily handles customer inquiries, ticketing, and basic troubleshooting, often in a call center or remote setting. Technical Support Specialists focus more on diagnosing and resolving complex technical issues, often requiring deeper technical knowledge. While both roles support IT services, the Help Desk emphasizes customer service and issue logging, whereas Technical Support Specialists engage in detailed technical problem resolution.

Is service help desk a good career?

A service help desk is a viable career option for individuals interested in technical support and customer service. It typically requires strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems. The role offers opportunities for advancement into IT support or management with experience and certifications such as CompTIA A+ or ITIL.

What cities near Merced, CA are hiring for Service Help Desk jobs?

Cities near Merced, CA with the most Service Help Desk job openings:

Service Help Desk jobs near you
Infographic showing various Service Help Desk job openings in Merced, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,472 per year, or $25.2 per hour.

Facility Operations Student Assistant - Fitness Center

California State University

Turlock, CA • On-site

$16.90/hr

Part-time

Posted 22 days ago

California State University rating

7.9

Company rating: 7.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

213th of 629 rated colleges and universities

Job description

Facility Operations Student Assistant - Fitness Center
Job no: 559530
Work type: Student Assistant
Location: Stanislaus - Turlock
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants
    • Position Summary
    • Multiple temporary hourly-intermittent student assistant positions available in Campus Recreation.
    • Start Date
    • Positions available on or after September 1, 2026 and ending on or before June 1, 2027. Possibility of reappointment based on budget, department needs, and job performance.
    • Job Description/Duties
    • Duties include but are not limited to:
      • Assist with greeting individuals and check-in participants to the facility including administering university waiver policies.
      • Assist with maintaining the front desk clean and organized.
      • Assist with maintaining supply of flyers/ publications at desk and lobby (hours of operation, Group Ex schedule, Intramural schedule, brochures, etc.).
      • Assist with reviewing past shift reports to stay updated.
      • Assist with distribution of information as requested regarding operations and programs.
      • Assist members in registering for programs and services.
      • Assist with performing opening and closing procedures for the facility.
      • Assist with equipment rental and checkout services.
      • Assist with receiving program related gees as needed including program registration and day use fees.
      • Assist with maintaining bulletin boards and advertising materials with updated information.
      • Assist as a First Responder to emergency situations and provide First Aid and/or CPR until professional help arrives.
      • Assist with completion of all necessary paperwork (shift report, incident and accident reports).
      • Assist with enforcing all policies and procedures.
      • Provide a friendly, inclusive, service-oriented environment for all staff and participants.
      • Flexible schedule, able to work early and late shifts, and work work weekends (Saturday and Sunday).
      • Other duties as assigned.
    • Qualifications
    • Preferred Qualifications:
      • Demonstrates general knowledge if Recreation Sports and fitness activities.
      • Demonstrates effective organizational and time management skills.
      • Demonstrates ability to work independently.
      • Demonstrates current First Aid and CPR certification (Training will be acquired within one month of hiring).
      • Demonstrates experience in opening and closing duties of facilities.
      • Demonstrates effective response to emergency situations, injuries and first aid procedures.
      • Demonstrates effective customer service with difficult patrons/concerns and complaints.
      • Must attend annual and semester staff training (dates to be determined).
      • Must have a flexible schedule. Work weekends, work late evening shifts, and early morning shifts.

      Required Qualifications:
      • Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
      • Post-baccalaureate students must be registered in a minimum of four (4) Fall/Spring units in a graduate program.
    • Salary Range
    • $16.90 per hour.
    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the "Apply Now" button on this page.
    • Application Deadline
    • Open until filled.
    • Background Clearance Notice
    • Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years before an offer of employment is extended. Applicants who reach the final stages of the application process must sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
    • Additional Information
    • Clery Act Disclosure
      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/epc/clery-safety-reports. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.
      Equal Employment Opportunity
      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.
      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: https://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf.
      CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
      The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.
    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.
      INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE
      #LI-DNI

Advertised: Aug 13 2026 Pacific Daylight Time
Applications close:
Whatsapp Facebook LinkedIn Email App

What California State University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

California State University logo

About California State University

Sourced by ZipRecruiter

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Long Beach, CA, US

View All California State University Jobs

Apply