Customer Service Representative I
$14.75 - $20/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Customer Service Representative I
$14.75 - $20/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Customer Service Representative I
Duluth, GA · On-site
$14.75 - $20/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Customer Service Representative I
Duluth, GA · On-site
$14.75 - $20/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Regional Sales Manager
Pooler, GA · On-site
... the Service Experts Business Model and established by Service Experts. Coverage Area: Mid-Atlantic (WV, GA, SC, NC, VA) Location Address: Remote + Travel ( 50% Travel Minimum ) Pay: Salary ...
Regional Sales Manager
Pooler, GA · On-site
... the Service Experts Business Model and established by Service Experts. Coverage Area: Mid-Atlantic (WV, GA, SC, NC, VA) Location Address: Remote + Travel ( 50% Travel Minimum ) Pay: Salary ...
Commercial Service Technician I
Kennesaw, GA · On-site
$27.75 - $36/hr
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Commercial Service Technician I
Kennesaw, GA · On-site
$27.75 - $36/hr
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Commercial Service Technician I
Kennesaw, GA · On-site
$27.75 - $36/hr
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Commercial Service Technician I
Kennesaw, GA · On-site
$27.75 - $36/hr
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Residential Sales Consultant
Duluth, GA · On-site
$90K - $120K/yr
Why You Should Join the Service Experts Team * Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. * Our Average Sales Professionals earn an ...
Residential Sales Consultant
Duluth, GA · On-site
$90K - $120K/yr
Why You Should Join the Service Experts Team * Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. * Our Average Sales Professionals earn an ...
Residential Sales Consultant
Duluth, GA · On-site
$90K - $120K/yr
Why You Should Join the Service Experts Team * Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. * Our Average Sales Professionals earn an ...
Residential Sales Consultant
Duluth, GA · On-site
$90K - $120K/yr
Why You Should Join the Service Experts Team * Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. * Our Average Sales Professionals earn an ...
Residential Sales Consultant III
Duluth, GA · On-site
$90K - $120K/yr
Why You Should Join the Service Experts Team * Earning Potential : Top performers earn exceptionally well through competitive base salary + commission. * Our Average Sales Professionals earn an ...
Residential Sales Consultant III
Duluth, GA · On-site
$90K - $120K/yr
Why You Should Join the Service Experts Team * Earning Potential : Top performers earn exceptionally well through competitive base salary + commission. * Our Average Sales Professionals earn an ...
Residential Sales Consultant
Duluth, GA · On-site
$90K - $120K/yr
Why You Should Join the Service Experts Team * Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. * Our Average Sales Professionals earn an ...
Residential Sales Consultant
Duluth, GA · On-site
$90K - $120K/yr
Why You Should Join the Service Experts Team * Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. * Our Average Sales Professionals earn an ...
Residential Sales Consultant
Duluth, GA · On-site
$90K - $120K/yr
Why You Should Join the Service Experts Team * Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. * Our Average Sales Professionals earn an ...
Residential Sales Consultant
Duluth, GA · On-site
$90K - $120K/yr
Why You Should Join the Service Experts Team * Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. * Our Average Sales Professionals earn an ...
Supv I Field Res
Duluth, GA · On-site
Peachtree Service Experts Location Address: 2500 Meadowbrook Parkway, Suite F Duluth, GA 30096 Supervises technicians and helpers who are installing, maintaining, and servicing residential and/or ...
Supv I Field Res
Duluth, GA · On-site
Peachtree Service Experts Location Address: 2500 Meadowbrook Parkway, Suite F Duluth, GA 30096 Supervises technicians and helpers who are installing, maintaining, and servicing residential and/or ...
Supv I Field Res
Duluth, GA · On-site
Peachtree Service Experts Location Address: 2500 Meadowbrook Parkway, Suite F Duluth, GA 30096 Supervises technicians and helpers who are installing, maintaining, and servicing residential and/or ...
Supv I Field Res
Duluth, GA · On-site
Peachtree Service Experts Location Address: 2500 Meadowbrook Parkway, Suite F Duluth, GA 30096 Supervises technicians and helpers who are installing, maintaining, and servicing residential and/or ...
Commercial Installer III
Kennesaw, GA · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Commercial Installer III
Kennesaw, GA · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer Helper II
Duluth, GA · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer Helper II
Duluth, GA · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Commercial Installer III
Kennesaw, GA · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Commercial Installer III
Kennesaw, GA · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Plumbing Manager
Pooler, GA · On-site
Coastal Air Service Experts Heating and Air Location Address : 79 Columbia Dr #105, Pooler, GA 31322 Join the team of experts and realize your true potential! Why You Should Join the Service Experts ...
Plumbing Manager
Pooler, GA · On-site
Coastal Air Service Experts Heating and Air Location Address : 79 Columbia Dr #105, Pooler, GA 31322 Join the team of experts and realize your true potential! Why You Should Join the Service Experts ...
Plumbing Manager
Pooler, GA · On-site
Coastal Air Service Experts Heating and Air Location Address : 79 Columbia Dr #105, Pooler, GA 31322 Join the team of experts and realize your true potential! Why You Should Join the Service Experts ...
Plumbing Manager
Pooler, GA · On-site
Coastal Air Service Experts Heating and Air Location Address : 79 Columbia Dr #105, Pooler, GA 31322 Join the team of experts and realize your true potential! Why You Should Join the Service Experts ...
Guest Service Expert
Savannah, GA · On-site
$14.25 - $17.25/hr
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...
Guest Service Expert
Savannah, GA · On-site
$14.25 - $17.25/hr
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...
Guest Service Expert
$14.75 - $18.75/hr
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...
Guest Service Expert
$14.75 - $18.75/hr
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...
Service Experts information
See Georgia salary details
$9.95 - $12.31
7% of jobs
$12.31 - $14.67
11% of jobs
$15.31 is the 25th percentile. Wages below this are outliers.
$14.67 - $17.03
24% of jobs
The median wage is $18.14 / hr.
$17.03 - $19.39
16% of jobs
$19.39 - $21.76
14% of jobs
$22.27 is the 75th percentile. Wages above this are outliers.
$21.76 - $24.12
8% of jobs
$24.12 - $26.48
7% of jobs
$26.48 - $28.84
4% of jobs
$28.84 - $31.20
3% of jobs
$31.20 - $33.56
2% of jobs
$33.56 - $35.93
2% of jobs
$9
$20
$35
How much do service experts jobs pay per hour?
As of Jul 15, 2026, the average hourly pay for service experts in Georgia is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $23.56 per hour, depending on experience, location, and employer.
How do Service Experts typically collaborate with other departments to resolve customer issues?
Service Experts frequently work cross-functionally with departments such as technical support, sales, and product teams to address customer concerns efficiently. They serve as the main point of contact for customers but often escalate complex technical problems to specialized teams or coordinate with sales to recommend upgrades and solutions. Effective communication and a team-oriented approach are essential, as Service Experts must relay customer feedback and ensure follow-through on solutions. This collaboration not only helps resolve issues faster but also enhances customer satisfaction and supports continuous improvement within the organization.
What are Service Experts?
Service Experts are professionals who specialize in providing installation, maintenance, and repair services for heating, ventilation, air conditioning (HVAC), and related home comfort systems. They are trained to diagnose issues, recommend solutions, and ensure systems operate efficiently and safely. Service Experts often work for companies that offer comprehensive home and commercial services, including emergency repairs and regular maintenance plans. Their expertise helps customers maintain a comfortable and safe indoor environment.
What are the key skills and qualifications needed to thrive as a Service Expert, and why are they important?
To thrive as a Service Expert, you need strong customer service abilities, problem-solving skills, and a relevant educational background or technical training in the services provided. Familiarity with customer relationship management (CRM) software and standard industry tools is often required, and certifications may be necessary depending on the sector (e.g., HVAC, IT). Excellent communication, patience, and a proactive attitude help build trust and effectively address client concerns. These skills ensure high-quality service delivery, customer satisfaction, and positive business outcomes.
What is the difference between Service Experts vs HVAC Technicians?
| Aspect | Service Experts | HVAC Technicians |
|---|---|---|
| Credentials | Certifications in HVAC, EPA refrigerant handling, manufacturer training | HVAC certifications, EPA license, technical training |
| Work Environment | Residential, commercial, service calls, installation | Residential and commercial HVAC systems, troubleshooting, repairs |
| Employer & Industry Usage | HVAC service companies, contractors, maintenance firms | HVAC service providers, installation companies, maintenance firms |
Service Experts and HVAC Technicians both work in the HVAC industry, often performing similar tasks such as repairs, maintenance, and installations. Service Experts typically refers to a company or brand name, while HVAC Technicians are the skilled professionals performing the work. Both roles require similar certifications and work in comparable environments, making them closely related in the industry.
What are popular job titles related to Service Experts jobs in Georgia? For Service Experts jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Experts jobs in Georgia look for? The top searched job categories for Service Experts jobs in Georgia are:
What cities in Georgia are hiring for Service Experts jobs? Cities in Georgia with the most Service Experts job openings:
Service Experts rating
6.4
Based on 27 frontline employees who took The Breakroom Quiz
180th of 238 rated repair and maintenance companies
Job description
Welcome!
The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center.Key Responsibilities:
- Answers incoming phone calls from customers and assists call or routes call to appropriate person
- Maintains good customer relations and ensures that all calls meet Service Experts' standards
- Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions)
- Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
- Maintains customer records by updating account information
- Accurately dispositions calls in call monitoring software
- Adheres to CPI compliance regulations when taking payments over the phone
- Updates capacity planner whenever calls or booked, rescheduled or cancelled
- Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response
- Communicates with customers on the status of service calls
- Assists with dispatching as needed
- Continually maintains working knowledge of all company products, services, and promotions
- Working with dispatch to improve accuracy in scheduling and speed of response
- Reliable attendance and on-time job performance
- Performs similar/other duties as needed or assigned
Required Qualifications:
- High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment
- Experience or training the use of computers and related systems in an administrative office environment
- Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
- Excellent customer-service, communication, and interpersonal skills
- Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns
- Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population.
- Ability to work effectively in both a team and an independent environment
- Ability to make decisions based on established guidelines and procedures
- Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
- Effective organizational and time-management skills. Must be able to prioritize work based on service demands
- An understanding and knowledge of the HVAC/Refrigeration Industry is an asset
Years Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
What Service Experts employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Service Experts
Sourced by ZipRecruiter
Service Experts, based in Plano, Texas, US, is an industry leader in the HVAC (Heating, Ventilation, Air Conditioning) sector with a commitment to providing top-tier service for home comfort. Their offerings cover a broad range of services such as repair, maintenance, and installation of heating and air conditioning systems. Established in 1996, the company has demonstrated consistent growth and expansion, boasting a network of over 100 service centers across North America. Their mission is simple yet powerful: to provide excellence in home comfort. Service Experts has emerged as a trusted choice in the market due to their adherence to core values of integrity, innovation, excellence, and commitment.
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Plano, TX, US
Year founded
1996