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Service Employee Jobs in Texas (NOW HIRING)

UHS

EMPLOYEE HEALTH NURSE

Laredo, TX

The Employee Health/Infection Prevention Nurse plans, organizes, and provides employee health services to all employees/students/volunteers as necessary. The Employee Health Nurse serves as a ...

Bilfinger

Employee Relations Lead

The Woodlands, TX · On-site

Bilfinger is an international industrial services provider with a vision to be the No. 1 for its ... Employee Relations Lead Bilfinger North America | The Woodlands, Texas Corporate Office | United ...

Bilfinger

Employee Relations Lead

The Woodlands, TX · On-site

Bilfinger is an international industrial services provider with a vision to be the No. 1 for its ... Employee Relations Lead Bilfinger North America | The Woodlands, Texas Corporate Office | United ...

UHS

EMPLOYEE HEALTH NURSE

Laredo, TX · On-site

The Employee Health/Infection Prevention Nurse plans, organizes, and provides employee health services to all employees/students/volunteers as necessary. The Employee Health Nurse serves as a ...

Paychex

Employee Relations Manager

Irving, TX · On-site +1

$76K - $117K/yr

Provides coaching and general employee relations services support to employees across the ... organization to address and resolve workplace matters. * Works with legal counsel on issue ...

Bechtel

Employee Relations Administrator

Houston, TX · On-site

Our services span from initial planning and investment, through start-up and operations. Core to ... The Employee Relations Administrator provides administrative, coordination, records management, and ...

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Showing results 21-40

All JobsService Employee JobsService Employee Jobs in Texas

Service Employee information

What is the difference between Service Employee vs Customer Service Representative?

AspectService EmployeeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; often some customer service training
Work EnvironmentRetail stores, restaurants, hospitality venuesCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, service industriesCustomer support, sales, service sectors

Service Employees and Customer Service Representatives both work in customer-facing roles within service industries. While Service Employees often work directly in retail or hospitality settings, Customer Service Representatives typically operate in call centers or online support environments. Both roles require strong communication skills and a focus on customer satisfaction, but their work settings and specific responsibilities may differ.

What are examples of service roles?

Service employees work in roles that involve assisting customers and providing support, such as cashiers, waitstaff, customer service representatives, hotel front desk agents, and maintenance workers. These roles often require good communication skills, a customer-focused attitude, and sometimes specific certifications or training. They are commonly found in retail, hospitality, healthcare, and food service environments.

What cities in Texas are hiring for Service Employee jobs?

Cities in Texas with the most Service Employee job openings:

Service Employee jobs near you
Infographic showing various Service Employee job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Employee Relations Director - Consulting & Professional Services

Vizient, Inc.

Irving, TX • On-site

Full-time

Posted 9 days ago

Job description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.
Summary:
In this role, you will provide strategic leadership for the enterprise Employee Relations function, ensuring a consistent, legally compliant, and business-focused approach to employee relations matters. You will serve as a trusted advisor to executive leadership, Human Resources Business Partners, Legal, and people leaders while balancing employee advocacy, organizational risk, and business objectives. You will lead Employee Relations strategy, complex workplace investigations, workforce transitions, policies and compliance, leader education, technology, and analytics while developing a high-performing Employee Relations team and advancing a culture of accountability, respect, and performance.
Responsibilities:
  • Develop and execute the enterprise Employee Relations strategy aligned with organizational objectives, culture, employee experience, and risk management priorities.
  • Lead Employee Relations programs, policies, processes, service standards, operating metrics, and continuous improvement initiatives to promote consistent and effective practices across the enterprise.
  • Advise executive leadership, Human Resources Business Partners, Legal, and people leaders on complex and sensitive employee relations matters, organizational risk, and appropriate resolution strategies.
  • Coach leaders on performance management, corrective action, performance improvement plans, conflict resolution, difficult employee conversations, involuntary terminations, and leadership effectiveness.
  • Lead, develop, mentor, and coach Employee Relations professionals while fostering professional growth, consultative capability, operational excellence, and a proactive approach to Employee Relations.
  • Oversee and conduct complex workplace investigations involving allegations of discrimination, harassment, retaliation, workplace misconduct, and policy violations while ensuring objective, thorough, timely, and consistent practices.
  • Review investigation findings, documentation, and recommendations to promote quality, consistency, sound decision-making, and appropriate risk mitigation, partnering with Legal on matters with potential litigation or regulatory implications.
  • Lead Employee Relations support for organizational restructures, workforce reductions, mergers, acquisitions, and other business transformations in partnership with Human Resources Business Partners, Legal, and business leadership.
  • Advise on reduction-in-force planning, ADEA compliance, decisional unit analysis, selection documentation, severance practices, and communication strategies to support effective workforce transitions and mitigate organizational risk.
  • Manage Employee Relations policies, procedures, guidelines, and governance practices to promote consistent interpretation and application while maintaining compliance with federal, state, and local employment laws.
  • Partner and collaborate with Legal and HR Business Partners on Employee Relations issues and policies.
  • Develop and deliver Employee Relations education for people leaders and Human Resources Business Partners focused on performance management, documentation, workplace investigations, difficult conversations, conflict resolution, and consistent leadership practices.
  • Oversee Employee Relations case management technology, data integrity, reporting accuracy, documentation standards, and system adoption while identifying opportunities to leverage automation and artificial intelligence to improve operations and service delivery.
  • Establish documentation and case management standards for investigations, coaching, performance improvement plans, corrective actions, warnings, and involuntary terminations to promote consistency and quality.
  • Analyze Employee Relations trends, investigation outcomes, corrective actions, turnover, employee feedback, and other workforce data to develop executive-level insights, identify organizational risks, and recommend targeted or enterprise-wide interventions.

Qualifications:
  • Relevant degree preferred.
  • 7 or more years of relevant experience required.
  • Demonstrated Employee Relations experience, including leadership of enterprise programs and consultation on complex and sensitive employment matters.
  • Experience advising executive leaders and coaching people leaders on performance management, workplace conflict, corrective action, and other complex Employee Relations matters.
  • Demonstrated experience conducting and overseeing complex workplace investigations involving discrimination, harassment, retaliation, misconduct, and policy violations.
  • Experience supporting organizational restructures, workforce reductions, mergers, acquisitions, or other significant business transformations.
  • Knowledge of workforce reduction processes, including, including ADEA compliance, decisional unit analysis, selection documentation, severance practices, and related risk considerations.
  • Strong knowledge of federal and state employment laws and regulations, including Title VII, ADA, ADEA, FMLA, FLSA, PWFA, and NLRA.
  • Experience partnering with internal and external employment counsel on investigations, employment matters, and organizational risk.
  • Experience supporting a large, geographically dispersed organization with approximately 5,000 or more employees preferred.
  • Experience with Employee Relations case management technology, workforce analytics, executive dashboards, and data-driven decision-making; HR Acuity and Workday experience preferred.
  • Experience implementing Employee Relations technology, artificial intelligence, automation, or other process improvements preferred.
  • Strong strategic leadership, executive communication, consultative, conflict resolution, risk assessment, judgment, and relationship-building skills.
  • SHRM-SCP, SPHR, or similar professional certification preferred.
  • Willingness to travel.

Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $117,600.00 to $206,000.00.
This position is also incentive eligible.
Vizient has a comprehensive benefits plan! Please view our benefits here:
http://www.vizientinc.com/about-us/careers
Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

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