Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Associate Client Service Manager - Employee Benefits
Atlanta, GA · On-site
$14 - $19.25/hr
The Associate Client Service Manager will provide support to clients for an assigned book of ... We're more than an insurance brokerage firm and you're more than a client, employee or neighbor.
Associate Client Service Manager - Employee Benefits
Atlanta, GA · On-site
$14 - $19.25/hr
The Associate Client Service Manager will provide support to clients for an assigned book of ... We're more than an insurance brokerage firm and you're more than a client, employee or neighbor.
Act as first point of contact for internal teams across service lines and external clients and ... Minimum five years of recent, relevant experience in employee benefit plan compliance, tax or audit ...
Act as first point of contact for internal teams across service lines and external clients and ... Minimum five years of recent, relevant experience in employee benefit plan compliance, tax or audit ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Responsibilities include client service and communication, team leadership, directing daily tasks ... employee meetings. * Renewal Process: Manage renewals by verifying client data, updating files ...
Service Employee information
What is the difference between Service Employee vs Customer Service Representative?
| Aspect | Service Employee | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; on-the-job training | High school diploma; often some customer service training |
| Work Environment | Retail stores, restaurants, hospitality venues | Call centers, retail, online support |
| Employer & Industry Usage | Retail, hospitality, service industries | Customer support, sales, service sectors |
Service Employees and Customer Service Representatives both work in customer-facing roles within service industries. While Service Employees often work directly in retail or hospitality settings, Customer Service Representatives typically operate in call centers or online support environments. Both roles require strong communication skills and a focus on customer satisfaction, but their work settings and specific responsibilities may differ.
What cities in Georgia are hiring for Service Employee jobs? Cities in Georgia with the most Service Employee job openings:
Full-time
Medical, Retirement
Re-posted 19 days ago
Insurance Office Of America rating
8.8
Based on 18 frontline employees who took The Breakroom Quiz
57th of 303 rated insurance
Job description
Job Description:
Title:AccountManager-Employee Benefits
Work Mode:Remote (Eastern and Central Times Zones Only)| Location/Supporting:Longwood, FL| Experience:Level-Funded and Self-Funded Plans
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role:Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values.
Key Responsibilities:
Client Management:Manage an assigned book of business, ensuring performance requirements are met and no liability occurs.
Client Service:Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests.
Team Leadership:Lead the account team with a strong work ethic, positive attitude, and willingness to assist others.
Daily Activities:Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions.
Business Growth:Identify and act on sales opportunities to grow IOA business.
New Business Setup:Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings.
Renewal Process:Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings.
Client Relationships:Build and improve client relationships, seek feedback, and implement improvements.
Intermediary Role:Advocate for clients and carriers to ensure mutually beneficial outcomes.
Value-Added Solutions:Identify and implement value-added solutions for clients.
Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement.
Communication: Maintain transparent communication with Producers and team members.
Compliance: Ensure adherence to company policies and industry standards.
Champion IOA core values and demonstrate integrity and leadership.
Ideal CandidateQualifications:
5+ years of industry experience
Required active licensing
Exceptional customer service and communication skills
Strong organizational, delegation, and decision-making skills
High accuracy in handling large work volumes
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
Whatto Expect(Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What Insurance Office Of America employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988