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The Employee Experience & Communications Specialist serves as a key member of the Human Resources team, providing operational and administrative support across multiple HR functions while helping deliver exceptional employee experience. Reporting directly to the Senior Director, Talent Management & Engagement, this role serves as the primary operational support for the HR Business Partner team and is responsible for coordinating employee lifecycle activities, HR operations, onboarding, leave administration, compliance, employee engagement, and HR programs.

In addition, this role partners closely with the Director, Internal Communications & Community Engagement to support the planning, development, and execution of internal communications that inform, engage, and connect employees across the organization. This includes creating and distributing HR and company communications, supporting employee recognition initiatives, assisting with Town Hall communications, maintaining communication channels, and helping execute company events and engagement activities

.
The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment while balancing multiple priorities. This individual serves as a trusted resource for employees, leaders, and HR Business Partners by ensuring operational excellence, delivering timely communications, and supporting initiatives that strengthen Cinch's culture and employee experienc

e.
Primary Responsibilit

ies
HR Operat

• ionsServe as the primary support for the corporate HR Business Partner t
• eam.Process employee terminations, ensuring timely and accurate completion of all HRIS, payroll, and compliance requireme
• nts.Maintain employee personnel files and HR documentat
• ion.Manage HR shared services requests and respond to employee inquir
• ies.Maintain HR metrics and repo
• rts.Identify opportunities to improve HR processes and operational efficienc
• ies.Perform all other duties as assig

ned.
Leave Administration & Compl

• ianceAdminister all Family and Medical Leave Act (FMLA) and Leave of Absence (LOA) cases in partnership with the Company's leave administr
• ator.Manage compliance with federal, state, and local employment regulat
• ions.Serve as the administrator for JJ Keller compliance prog
• rams.Ensure accurate documentation and recordkeeping for employee leaves and compliance activi

ties.
Talent Acquisition & Onbo

• ardingCoordinate pre-employment activities, including background checks, drug screenings, and onboarding document
• ation.Manage the onboarding process for new hires from offer acceptance through orient
• ation.Facilitate New Hire Orientation and ensure a positive onboarding exper
• ience.Coordinate interview scheduling and candidate logistics as n
• eeded.Support executive recruiting activities and candidate exper

ience.
Internal Communi

• cationsDevelop and distribute HR communications, announcements, newsletters, and employee u
• pdates.Develop and manage HR-related content across Cinch Connect, the Cinch intranet, digital signage, and other communication pla
• tforms.Build and maintain recurring employee recognition graphics (e.g., birthdays, anniversaries) from design through digital signage and intranet p
• osting.Monitor and refresh digital signage content regularly to ensure ac
• curacy.Maintain distribution lists, internal communication platforms, communications calendar, and t
• racker.Assist with presentations and company-wide communic

ations.
Employee En

• gagementServe as a member of and provide operational support for the Events Committee, including seasonal and cause-based init
• iatives.Coordinate employee recognition programs, engagement initiatives, wellness activities, and company
• events.Support Town Halls, including gathering recognition-video content, coordinating room logistics and calendar invites, and executing the post-event communication cadence (attendee survey, follow-up
• replay).Support employee appreciation events, contests, and volunteer init
• iatives.Distribute event communications, including invites, registration links provided by event leads, graphics, and announ

cements.
HR Business Partne

• r SupportProvide day-to-day administrative and operational support to the HR Business Part
• ner team.Prepare documentation related to employee relations matters, performance management, corrective actions, and organizational
• changes.Assist with HR projects, talent initiatives, organizational planning, and r
• eporting.Support leaders and employees with HR policies, procedures, and self-service r

esources.
Qual

• ificationsBachelor's degree in Human Resources, Business Administration, Marketing, Communications, or related field
• preferred.2-5 years of Human Resources, HR Operations, Employee Experience, or Communications e
• xperience.Experience administering FMLA/LOA
• programs.Experience supporting employee onboarding and HR c
• ompliance.Strong written and verbal communicati
• on skills.Experience with HRIS systems (UKG p
• referred).Experience with Canva, PowerPoint, SharePoint, and Microso
• ft Office.Highly organized with exceptional attention
• to detail.Ability to manage multiple priorities in a fast-paced en
• vironment.Ability to maintain confidentiality and exercise sound