ZipRecruiter

Log In

1

Service Director Jobs in Spring Hill, TN (NOW HIRING)

Ardent Health

Laboratory Services Director

Brentwood, TN · On-site

$100K - $131K/yr

The Laboratory Services Director provides strategic leadership and oversight for the organization ... Develops long-term plans for operations, capital investments, workforce needs, and service ...

Ardent Health

Laboratory Services Director

Brentwood, TN · On-site

$100K - $131K/yr

The Director partners with facility leaders, pathologists, physicians, operations, finance, and ... Develops long-term plans for operations, capital investments, workforce needs, and service ...

Medium

Director, Client Services

Nashville, TN · On-site

$120 - $150/hr

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Gallery Residential

Groundskeeper

Brentwood, TN · On-site

$14.50 - $18.50/hr

Community Director and Service Director FLSA Status: Non-Exempt Position Summary: Meets standards regarding the appearance of the exterior physical features of the community by performing tasks to ...

Gallery Residential

Groundskeeper

Brentwood, TN · On-site

$14.50 - $18.50/hr

Community Director and Service Director FLSA Status: Non-Exempt Position Summary: Meets standards regarding the appearance of the exterior physical features of the community by performing tasks to ...

RXinsider LTD.

Purchased Services Director

Nashville, TN · On-site

$180 - $260/hr

Job Summary And Qualifications The Senior Director, Purchased Services leads the strategy ... Track service contract execution, implementation, savings and supplier service levels on an on ...

New

previous pagenext page

Showing results 21-40

All JobsService JobsService Director JobsService Director Jobs in Spring Hill, TN

Service Director information

See Spring Hill, TN salary details

$28.7K

$96.5K

$164.1K

How much do service director jobs pay per year?

As of Aug 20, 2026, the average yearly pay for service director in Spring Hill, TN is $96,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,800.00 and $112,800.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Spring Hill, TN?

The most popular types of Service jobs in Spring Hill, TN are:

What job categories do people searching Service Director jobs in Spring Hill, TN look for?

The top searched job categories for Service Director jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Service Director jobs?

Cities near Spring Hill, TN with the most Service Director job openings:

Service Director jobs near you

Laboratory Services Director

Ardent Health

Brentwood, TN • On-site

$100K - $131K/yr

Full-time

Posted 21 days ago

Ardent Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

498th of 889 rated healthcare providers

Job description

Overview

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

POSITION SUMMARY:

The  Laboratory Services Director provides strategic leadership and oversight for the organization's laboratory service line. This role is responsible for driving quality, operational excellence, financial performance, growth, and standardization across laboratory services. The Director partners with facility leaders, pathologists, physicians, operations, finance, and supply chain teams to optimize laboratory operations, manage supplier relationships, and ensure regulatory compliance across the enterprise

Responsibilities
  • Leads the strategy, performance, and growth of laboratory services across the health system.
  • Partners with laboratory leaders, pathologists, physicians, and hospital leadership to achieve quality, operational, and financial objectives.
  • Drives laboratory standardization, utilization management, process improvement, and technology adoption.
  • Develops long-term plans for operations, capital investments, workforce needs, and service expansion.
  • Leads laboratory sourcing, contracting, vendor management, and equipment standardization initiatives.
  • Collaborates with Supply Chain and Finance to identify cost savings and value optimization opportunities.
  • Oversees laboratory capital planning, equipment lifecycle management, and supplier performance.
  • Utilizes data and analytics to improve operational efficiency, quality outcomes, and financial results.
  • Ensures compliance with all applicable regulatory, accreditation, and quality standards.
  • Promotes continuous improvement, innovation, and adoption of laboratory best practices across the organization.
Qualifications

Required Qualifications

  • Bachelor's degree in Medical Laboratory Science, Allied Health Sciences, Healthcare Administration, Business, or related field.
  • 7+ years of progressive laboratory leadership experience in an acute care health system or integrated delivery network.
  • Experience leading multi-site laboratory operations and enterprise initiatives.
  • Knowledge of laboratory operations, regulatory requirements, financial management, and performance improvement methodologies.
  • Strong leadership, analytical, communication, and stakeholder management skills.
  •  

 

Preferred Qualifications

  • Lean, Six Sigma, or similar operational excellence training.
  • Experience with strategic sourcing, contract management, and vendor negotiations.
  • Master's degree

#LI-JK1

Employment Type: FULL_TIME

What Ardent Health Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ardent Health Services logo

About Ardent Health Services

Sourced by ZipRecruiter

With 30 hospitals and hundreds of clinics, Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families and with respect for employees, physicians and other health professionals. Nearly half of our facilities have been recognized among healthcare's best places to work.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1993

Social media

Twitter

View All Ardent Health Services Jobs

Apply