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Service Director Jobs in Spring Hill, FL (NOW HIRING)

Jacobs Enterprises

Recon Assistant

Wesley Chapel, FL · On-site

$1.4K/wk

Service Director & Recon Manager Pay Type: Salary Annual Salary: $37,440 Pay Schedule: Bi-Weekly ($1,440.00) Position Summary The Recon Assistant plays a critical role in ensuring vehicles move ...

Springbrook

Director of Social Services

Brooksville, FL · On-site

$60K - $70K/yr

Director of Social Services Overview: Springbrook Psychiatric Hospital is seeking a Director of ... Provide ongoing, appropriate training to Social Service staff and patients * Review all admissions ...

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Service Director information

See Spring Hill, FL salary details

$25.9K

$87.1K

$148K

How much do service director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for service director in Spring Hill, FL is $87,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $101,800.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Spring Hill, FL? The most popular types of Service jobs in Spring Hill, FL are:
What job categories do people searching Service Director jobs in Spring Hill, FL look for? The top searched job categories for Service Director jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Service Director jobs? Cities near Spring Hill, FL with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Spring Hill, FL as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $87,107 per year, or $41.9 per hour.

Recon Assistant

Jacobs Enterprises

Wesley Chapel, FL • On-site

$1.4K/wk

Full-time

Re-posted 28 days ago

Job description

Job Title: Recon Assistant
Location: Jacob's Mitsubishi
Department: Service / Reconditioning
Reports To: Service Director & Recon Manager
Pay Type: Salary
Annual Salary: $37,440
Pay Schedule: Bi-Weekly ($1,440.00)
Position Summary
The Recon Assistant plays a critical role in ensuring vehicles move efficiently, accurately, and on schedule through the Rapid Recon process. This position supports the full reconditioning life cycle-from trade evaluation through front-line readiness-while maintaining quality standards, documentation accuracy, and workflow integrity.
Primary Objective
Ensure all vehicles progress efficiently through assigned Rapid Recon stages, maintain accuracy of records and vehicle condition, and support coordination between Service, Recon, and Sales teams to deliver front-line ready inventory.
Core Responsibilities
1. Rapid Recon Stage Management
The Recon Assistant is directly responsible for monitoring, updating, and executing tasks within assigned Rapid Recon stages, including but not limited to:
Stage 3 - Trade Hold
  • Review incoming trade vehicles placed in Trade Hold
  • Confirm VIN accuracy, keys, documentation, and vehicle condition
  • Ensure all removed parts (plates, brackets, accessories, personal items) are handled and stored appropriately
  • Confirm accessories, plates, and badges are accounted for and scheduled for re-installation
  • Ensure units are approved and ready to advance to Stage 6
Stage 6 - Stocking Check-In
  • Verify the vehicle is cleared to enter the recon workflow
  • Assign stock numbers in accordance with dealership procedures
  • Confirm system accuracy and documentation completion
  • Move vehicle to Stage 7 when complete
Stage 7 - Recover / Re-Install
  • Ensure all previously removed items (plates, brackets, badges, accessories) are properly re-installed
  • Install vehicle tracking device
  • Confirm tracker registration and verify system functionality
Stage 8 - Intake Wash
  • Assign vehicles to the detail team for initial intake wash
  • Ensure wash is completed promptly and meets dealership standards
  • Inspect vehicle cleanliness and readiness for photography
  • Escalate wash or detail issues to the Recon Manager immediately
Stage 9 - Intake Photos & Recon Recommendations
  • Take a full photo set of 35 photos when vehicle condition allows
  • If full photography is not possible:
    • Capture a minimum of 14 required photos, ensuring all necessary angles
    • Remaining photos will be completed at Stage 32
  • Document recon recommendations clearly
  • Visually capture and note areas of concern
Stage 32 - Full Photo Stage (Final Photos)
  • Complete full photo set only if Stage 9 was not fully completed
  • Review photo quality to ensure:
    • Proper lighting
    • Clear focus
    • Correct framing and consistency
  • Skip Stage 32 if Stage 9 photos were fully completed and approved
2. Final QC (Quality Control) Review
The Recon Assistant performs a comprehensive QC inspection prior to Sales Manager approval.
A. Mechanical & Functional QC
  • Perform a test drive on the lot or approved route
  • Verify no warning lights are active, including:
    • Check Engine
    • TPMS
    • ABS
    • Airbag
  • Confirm proper operation of:
    • Power windows
    • Sunroof
    • Interior and exterior lighting
    • Mirrors
    • Wipers
    • Dashboard switches and controls
B. Exterior & Cosmetic QC
  • Inspect vehicle for:
    • Scratches
    • Rim rash or wheel damage
    • Window chips or cracks
    • Scuffs on bumpers, trim, or grille areas
  • Ensure removable scuffs are buffed or corrected
  • Report unresolved cosmetic issues immediately to the Recon Manager
3. Sales Manager Final Approval & Delivery Prep
After QC approval, the Recon Assistant completes final presentation steps:
  • Review QC results with the Sales Manager
  • Record a full marketing video of the vehicle
  • Apply required materials:
    • Buyer's Guide
    • Vehicle Information Templates
    • Jacob's branded personal rear tag
  • Verify vehicle is properly staged for front-line placement
4. Additional Responsibilities
QC Steps & Photo Quality Assurance
  • Review all photo sets for compliance with company standards
  • Confirm consistency across all interior and exterior images
  • Correct or retake photos as needed prior to release
Key Skills & Expectations
  • Strong attention to detail
  • Ability to self-manage workflow and time effectively
  • High familiarity with the Rapid Recon system
  • Clear and professional communication with:
    • Service Director
    • Recon Manager
    • Sales Management
  • Ability to identify mechanical, cosmetic, and documentation issues
  • Comfortable working in a fast-paced dealership environment
  • Valid driver's license and insurable driving record required

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