ZipRecruiter

Log In

1

Service Director Jobs in Reading, PA (NOW HIRING)

ISH Dining Services

Experienced Cook

Orwigsburg, PA

$12.50 - $17/hr

Food Service Director POSITION SUMMARY: Position Summary: · Responsible for preparing and cooking a wide variety of foods. · He/she prepares food according to recipes and plans cooking schedules to ...

ISH Dining Services

Experienced Cook

Orwigsburg, PA · On-site

$18/hr

Food Service Director POSITION SUMMARY: Position Summary: • Responsible for preparing and cooking a wide variety of foods. • He/she prepares food according to recipes and plans cooking schedules ...

ISH Dining Services

PT Cook Needed

Orwigsburg, PA

$12.50 - $17/hr

Food Service Director POSITION SUMMARY: The essential functions of the job for a Cook requires: · Comply with standards of business conduct in accordance with federal, state and local health and ...

ISH Dining Services

PT Cook Needed

Orwigsburg, PA · On-site

$18/hr

Food Service Director POSITION SUMMARY: The essential functions of the job for a Cook requires: • Comply with standards of business conduct in accordance with federal, state and local health and ...

Savage L & B Inc

Service Technician

Robesonia, PA

... Service Director. * Road-test vehicles when required or refer to the test technician, keeping in mind that customers' vehicles should not be used for personal errands. Supervise work of any ...

DaVita

Director, Clinical Services

Bowers, PA · On-site +1

As the Director of Clinical Services you are responsible for the overall management of the division's clinical services team. Supervising DSD clinical services teammates including the hiring ...

DaVita

Director, Clinical Services

Blandon, PA · On-site +1

As the Director of Clinical Services you are responsible for the overall management of the division's clinical services team. Supervising DSD clinical services teammates including the hiring ...

The Savage Auto Group

Service Technician

Robesonia, PA · On-site

... Service Director. * Road-test vehicles when required or refer to the test technician, keeping in mind that customers' vehicles should not be used for personal errands. Supervise work of any ...

next page

Showing results 1-20

All JobsService JobsService Director JobsService Director Jobs in Reading, PA

Service Director information

See Reading, PA salary details

$29.3K

$98.6K

$167.6K

How much do service director jobs pay per year?

As of Aug 25, 2026, the average yearly pay for service director in Reading, PA is $98,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,400.00 and $115,200.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Reading, PA?

The most popular types of Service jobs in Reading, PA are:

What job categories do people searching Service Director jobs in Reading, PA look for?

The top searched job categories for Service Director jobs in Reading, PA are:

What cities near Reading, PA are hiring for Service Director jobs?

Cities near Reading, PA with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $98,602 per year, or $47.4 per hour.

Environmental Services Director

The Gardens at York Terrace

Pottsville, PA • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 13 days ago

Job description

) Environmental Services Director
The Gardens at York Terrace | Pottsville, PA
The Gardens at York Terrace is seeking an experienced Environmental Services Director to join our skilled nursing facility in Pottsville, PA.
The Environmental Services Director will plan, organize, develop, and direct the overall operation of the Environmental Services Department to ensure the facility is maintained in an efficient, clean, safe, and comfortable manner for residents, staff, and visitors.
Shift
  • Full-Time
  • Day shift with occasional weekends
Responsibilities
  • Ensure the facility and department are maintained in a clean and safe manner
  • Maintain sufficient supplies, disinfectants, and equipment to provide a sanitary environment
  • Ensure all environmental services staff follow Universal Precautions, established safety rules, fire and disaster procedures, and departmental policies
  • Make daily rounds to ensure environmental services staff are performing required duties properly
  • Monitor department operations to maintain compliance with facility policies and regulatory standards
  • Assist in maintaining infection control and sanitation procedures throughout the facility
  • Oversee housekeeping and laundry operations as needed
  • Ensure equipment is properly maintained and operable
Qualifications
  • Minimum of 3 years of supervisory experience preferred
  • Training in environmental control practices and procedures preferred
  • Medical or long-term care experience desirable
  • Strong leadership and organizational skills
  • Must be 18 years of age or older to apply
Benefits
  • Competitive Salaries
  • Generous Paid Time Off (PTO)
  • Paid Holidays
  • Group Health Medical Insurance
  • Life Insurance for Employee, Spouse, and Children
  • Employer-Paid Life Insurance
  • STD, LTD, Critical Illness, Hospital Indemnity, and Accident Insurance
  • 401(k) Retirement Plan
  • Holiday Pay Options
  • Career Development Opportunities
  • Potential for Education Debt Reduction
  • Nationwide Transfer Opportunities
  • Flexible Schedules
  • Employee Assistance Programs
Education Assistance - New Benefit
  • Up to $5,250 per year toward tuition*
  • Up to $2,625 per year toward repayment of a Non-Federal Nursing Student Loan*

*Benefits, bonuses, and variable compensation plans are based on applicable state law and factors such as pay classification, job grade, location, and length of service.

Apply