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Service Director Jobs in Opp, AL (NOW HIRING)

Customer Service Representative I

Troy, AL · On-site

$15 - $20.25/hr

Maintain an inventory of Customer Service material as directed * Exercise appropriate judgement in determining whether work may or may not be covered under warranty * Receive and process manual ...

Customer Service Representative I

Troy, AL · On-site

$15 - $20.25/hr

Maintain an inventory of Customer Service material as directed * Exercise appropriate judgement in determining whether work may or may not be covered under warranty * Receive and process manual ...

The Food Service Worker at Elba Community Work Center supervises inmates to ensure that meal and ... Direct inmates in the use of Aramark recipes and train on proper cooking procedures. • Ensure ...

The Food Service Worker at Elba Community Work Center supervises inmates to ensure that meal and ... Direct inmates in the use of Aramark recipes and train on proper cooking procedures. • Ensure ...

The Food Service Worker at Elba Community Work Center supervises inmates to ensure that meal and ... Direct inmates in the use of Aramark recipes and train on proper cooking procedures. Ensure proper ...

CSR Cust Srv Rep

Greenville, AL · On-site

$11.25 - $15.25/hr

The CSR is responsible for assisting the Management Team in the overall operation, cleanliness ... Restock all store items as directed by Store Manager or customer needs. * Plus sell to every ...

CSR Cust Srv Rep

Greenville, AL · On-site

$11.25 - $15.25/hr

The CSR is responsible for assisting the Management Team in the overall operation, cleanliness ... Restock all store items as directed by Store Manager or customer needs. * Plus sell to every ...

CSR Cust Srv Rep

Greenville, AL

$11.25 - $15.25/hr

The CSR is responsible for assisting the Management Team in the overall operation, cleanliness ... Restock all store items as directed by Store Manager or customer needs. * Plus sell to every ...

CSR Cust Srv Rep

Greenville, AL · On-site

$11.25 - $15.25/hr

The CSR is responsible for assisting the Management Team in the overall operation, cleanliness ... Restock all store items as directed by Store Manager or customer needs. * Plus sell to every ...

CSR Cust Srv Rep

Greenville, AL

$11.25 - $15.25/hr

The CSR is responsible for assisting the Management Team in the overall operation, cleanliness ... Restock all store items as directed by Store Manager or customer needs. * Plus sell to every ...

CSR Cust Srv Rep

Greenville, AL · On-site

$11.25 - $15.25/hr

The CSR is responsible for assisting the Management Team in the overall operation, cleanliness ... Restock all store items as directed by Store Manager or customer needs. * Plus sell to every ...

Performance Tracking: Assist in managing labor, food waste, and speed-of-service goals to drive ... Direct mentorship from Store Leaders and Corporate Managers to help you reach your professional ...

Food Service Worker - Full Time Days

Andalusia, AL · On-site

$13.50 - $16.25/hr

Used production sheets to direct preparation and quantity of food. * Preparation of foods is ... Keeps work area clean and uncluttered during preparation and service of food. * Performs cleaning ...

Admissions RN

Enterprise, AL · On-site

$68K - $72K/yr

... Director of initiatives that promote hospice access in the hospice community * Ensure the educational needs of the community related to hospice care and services, are assessed and met on an ongoing ...

Showing results 21-40

Service Director information

See Opp, AL salary details

$26.9K

$90.6K

$154K

How much do service director jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service director in Opp, AL is $90,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $105,900.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

More about Service Director jobs

What are the most commonly searched types of Service jobs in Opp, AL?

The most popular types of Service jobs in Opp, AL are:

What cities near Opp, AL are hiring for Service Director jobs?

Cities near Opp, AL with the most Service Director job openings:

Infographic showing various Service Director job openings in Opp, AL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $90,599 per year, or $43.6 per hour.

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Click HERE to Apply!Job Title - Facilities Management Service Technician

NOW HIRING - Facilities Management Service Technicians - Our Facilities Management Service Technician plays an important role at Boddie-Noell facilities including our Hardee's restaurants. Our technicians ensure proper maintenance of all our restaurant and building equipment and, as a result, help keep our restaurants and offices running at peak efficiency. They train our operational personnel on proper use and maintenance of equipment.

COME JOIN OUR AMAZING FACILITIES MANAGEMENT TEAM, make new friends, develop your career skills and have fun. Great pay, benefits, and opportunity for advancement.

Who Are We?

"WE BELIEVE IN PEOPLE"

Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee's restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people's lives wherever and whenever we can.

What Will You Do?Job Purpose Statement

To ensure proper maintenance of allfacility andrestaurant equipment and train operational personnel on proper use and maintenance of equipment. Trouble-shoot, repair, and/or replace equipment, store systems, and/or perform other repairs necessary with designated company guidelines. Observe, evaluate, and determine the need to subcontract for repairs and/or replace equipment based on time and cost effectiveness.

Job Functions
  • Repair all equipment and prescribed physical facility items in a timely and high quality manner according to company standards, policies, and procedures. Repairs includebut are not limited torestaurant and commercialcooking equipment, ice/beverage equipment, refrigeration equipment, building control systems, exhaust and fresh air systems,drive-thruaudio systems, HVACsystems, minorelectrical systems and circuits,minorplumbing systems including hot water heaters,andminor building repairs.
  • Maintain and account for truck stock inventory, including the accurate charging and billing of items used for repairs.
  • Maintain, account for and secure all tools, equipment, supplies, and materials on-site, purchased, ordered, replaced, or discarded.
  • Respond and assist as needed in staffing shortages, new equipment rollouts, emergencies, natural disasters, training, etc., outside of assigned region.
  • Complete all administrative requirements of the position in a timely and accurate manner. Use lap top and/or hand held computer to log in calls, time, and nature of repair at each designated site. Enter ongoing data into lap top/hand held computer regarding location and repairs anticipated, completed, ongoing, parts purchase and time arrived, on-site, and completed.
  • Inspect, maintain, and perform daily maintenance on company van to assure proper running condition to respond to calls quickly with minimum interruption 24/7.
  • Alert Senior Service Tech of any service repairs needing assistance, technically, mechanically, and physically. Use house or cell phones to communicate with Senior Service Tech as needed.
  • Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as directed by management; andalwaysrepresent Boddie-Noell Enterprises, Inc. as a professional in every aspect ofteamwork andperformance.
  • NOTE: EPA Universal Certification or EPA Type 1 and 2 Certification required. Basic knowledge of Heating/AC required.

* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. Please also refer to the Company's ADA job description for a more detailed discussion of essential job functions, physical demands, and other job requirements.

What Will You Need?
  • Must have a Valid driver's license
  • Type I & II EPA required (Universal EPA Preferred)
  • Minimum of 2 years of Service/Repair Experience required
  • Refrigeration Experience is a plus
  • Commercial Restaurant Equipment Repair Experience a plus
  • Good references
  • Ability to pass background check and drug screen
What is in it for You?
  • Medical/Dental/Vision/Life
  • 401k
  • Sick Pay
  • Holiday Pay
  • Jury Duty Pay
  • Bereavement Pay
  • Paid Vacation
  • Competitive Hourly Pay
  • Bonus Program
  • Year-Round Employment
  • Cell Phone Reimbursement
  • Uniforms Provided
  • All Tools Provided
  • Company Vehicle
  • In House and Manufacturer Training Opportunities
  • Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.
  • Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.
  • Corporate Chaplains - Offers care to employees with personal and professional life issues.

*Veterans and those with previous military experience are encouraged to apply!

EOE

Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC