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Service Director Jobs in Helotes, TX (NOW HIRING)

Bandera Independent School District

Food Service Worker

TX · On-site

$13 - $15.75/hr

Perform other duties as assigned by the Cafeteria Manager or Food Service Director. Knowledge, Skills, and Abilities * Knowledge of basic food preparation and sanitation practices. * Ability to ...

Northside Chevrolet

SERVICE CASHIER

San Antonio, TX · On-site

$16 - $18/hr

Service Director Prepared By:HR SUMMARY Receives payment for service, sales, and body shop transactions and plays a key role in maintaining or creating customer satisfaction. ESSENTIAL DUTIES ...

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Service Director information

See Helotes, TX salary details

$26.2K

$88.2K

$149.9K

How much do service director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service director in Helotes, TX is $88,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $103,100.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Helotes, TX?

The most popular types of Service jobs in Helotes, TX are:

What job categories do people searching Service Director jobs in Helotes, TX look for?

The top searched job categories for Service Director jobs in Helotes, TX are:

What cities near Helotes, TX are hiring for Service Director jobs?

Cities near Helotes, TX with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Helotes, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $88,198 per year, or $42.4 per hour.

Service Writer- Harley Davidson

Ed Morse Automotive Group

San Antonio, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Ed Morse Automotive Group rating

6.0

Company rating: 6.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

109th of 159 rated car dealerships

Job description

Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 + locations, representing 40+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.

We are currently seeking a Service Writer to join our  Harley-Davidson team.


  • Answering phone calls, providing price quotes and other information regarding both parts & service
  • The goal is to provide customer satisfaction and maximize dealership sales of parts and service
  • Review work-in-progress to ensure quality and timeliness.
  • Service Writer will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians
  • Promptly meet and greet service customers warmly and be the perfect host
  • Listen to customer's reason(s) for bringing their vehicle to the service department
  • Provide accurate estimates for all the services or repairs recommended

  • Minimum 2 Year experience of motorcycle service writing experience.
  • Candidates must be well spoken, have excellent telephone skills.
  • Be a positive associate who provides exceptional personalized service to our guests and community.
  • Motorcycle Endorsement preferred
  • Must pass a pre-employment background check

Why Ed Morse?

In addition to a rewarding career, Ed Morse offers our employees the following:

  • Weekly Pay
  • Uncapped earning potential! -Bonuses, Commissions, etc.
  • 401K with company match
  • Competitive Health Benefits including: Medical, Dental, Vision
  • Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
  • Employee Assistance Program
  • Quarterly Wellness Program
  • Vacation Pay
  • Sick Pay
  • Six Paid Holidays each calendar year
  • Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
  • Employee Referral Program - Get rewarded for working with friends
  • Become involved in our community with Ed Morse Cares
  • Unlimited career potential - opportunities in multiple states with over 30+ brands
  • Ongoing Education - receive manufacturer and product knowledge training

What Ed Morse Automotive Group employees say

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