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Service Director Jobs in Helotes, TX (NOW HIRING)

Kids for the Future

Service Director

San Antonio, TX · On-site

$85 - $120/hr

DescriptionCavender Cadillac Service Director At Cavender Auto Group, our values define who we are and how we lead. We believe in... Integrity: Integrity guides us to always do the right thing.

Cavender Auto Group

Service Director

San Antonio, TX · On-site

Description Cavender Cadillac Service Director At Cavender Auto Group, our values define who we are and how we lead. We believe in... Integrity: Integrity guides us to always do the right thing.

Aramark

Food Service Director

San Antonio, TX · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

San Antonio, TX · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

San Antonio, TX · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Pacs

Social Services Director

Castle Hills, TX · On-site

Essential Duties * Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility.

Nissan of Boerne

Service Manager

San Antonio, TX · On-site

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

Avir at Converse

Social Services Director

Converse, TX · On-site

$30 - $35/hr

We are searching for a Social Services Director that is resident, and family-focused, a team builder, and excited about the opportunity to assist in building a facility culture. The primary purpose ...

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Service Director information

See Helotes, TX salary details

$26.2K

$88.2K

$149.9K

How much do service director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service director in Helotes, TX is $88,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $103,100.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Helotes, TX?

The most popular types of Service jobs in Helotes, TX are:

What job categories do people searching Service Director jobs in Helotes, TX look for?

The top searched job categories for Service Director jobs in Helotes, TX are:

What cities near Helotes, TX are hiring for Service Director jobs?

Cities near Helotes, TX with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Helotes, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $88,198 per year, or $42.4 per hour.

Service Director

Kids for the Future

San Antonio, TX • On-site

$85 - $120/hr

Other

Retirement, PTO

Posted 16 days ago

Key responsibilities

  • Oversee the daily operations of the service department, including technicians, service advisors, and support staff.

  • Schedule and assign work to service personnel to ensure efficient workflow and timely completion of repairs.

  • Monitor service department performance, including revenue, labor hours, customer satisfaction, and repair quality.

Kids For The Future rating

3.3

Company rating: 3.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

DescriptionCavender Cadillac Service Director

At Cavender Auto Group, our values define who we are and how we lead. We believe in…
Integrity: Integrity guides us to always do the right thing.
Empowerment: Empowerment means giving our people the tools, training, and trust to succeed
Commitment: Commitment drives us to take care of our customers, our community, and one another
Innovation; Innovation inspires us to continuously improve and find better ways to serve.

Our mission is simple:To deliver exceptional experiences to those we serve. This means every interaction—with customers, vendors, and employees—should reflect respect, care, and excellence.

Cavender Cadillac is currently seeking Service Director to join our team. Our team members are talented, service-oriented, and motivated individuals who thrive in a culture where values and opportunities go hand in hand. With exceptional facilities, defined processes, and an empowering environment, you’re sure to find a rewarding career with us.

WE OFFER:
  • Family owned and operated
  • Outstanding culture rooted in Integrity, Empowerment, Commitment, and Innovation
  • Work/Life balance is very important to us
  • Paid Vacation
  • Team-focused environment
  • Career growth opportunities with promotion from within
  • Ongoing training and development
  • 401K with company match
  • Community involvement
RESPONSIBILITIES:
  • Oversee the daily operations of the service department, including technicians, service advisors, and support staff.
  • Schedule and assign work to service personnel to ensure efficient workflow and timely completion of repairs.
  • Monitor service department performance, including revenue, labor hours, customer satisfaction, and repair quality.
  • Ensure all repairs and maintenance meet manufacturer specifications and quality standards.
  • Handle escalated customer complaints, resolving issues professionally to maintain customer satisfaction.
  • Collaborate with parts, sales, and finance departments to coordinate repairs, orders, and warranty claims.
  • Manage service department budgets, including labor, parts, and overhead costs.
  • Recruit, train, and mentor service staff, fostering a culture of accountability, teamwork, and high performance.
  • Ensure compliance with all federal, state, and local regulations, as well as manufacturer requirements
REQUIREMENTS
  • Commitment to upholding Cavender Auto Group’s core values ofIntegrity, Empowerment, Commitment, and Innovation, while supporting our missionto deliver exceptional experiences to those we servein all interactions with customers, vendors, and employees
  • Energetic, motivated, and punctual
  • Clean driving record and valid Texas DL
  • Willingness to submit to a background check & drug screen prior to employment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws JOB TYPE:Full-time; In Person

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